Honolulu Coffee Kiosk

One of my favorite coffee spots. Always friendly and fast when I need my fix. I always drink iced coffee and theirs has a lot of flavor. It is a cold brew which is way better than normal Iced coffee. The egg sandwich and baked goods are also pretty good! I go almost everyday!

I reaaaaaally wanted to love their coffee but the cold brew I ordered today was far from extraordinary. I have cold brew coffee almost everywhere I go and my drink was totally weak sauce.
On the plus, I’ve found a new spot to work out of for a few short hours and the people watching is pretty phenomenal. There are lots of small tables on the lanai that overlooks Ala Moana’s center stage and I am impressed by how clean everything is. My morning consisted of typing a few emails and watching every type of tourist in existence walk by. While writing this review I got stared at by a cheesy European man who stared a little too long and it made me wish I had remembered to bring my sunglasses. #MallProblems
Maybe it was an off day but seriously Honolulu Coffee Kiosk, where’s the caffeine?!

Fantastic service and authentic coffee. Not like that crap you get at Starbucks. If you want a real macchiato, COME HERE! If you want a flat white, this is your spot. Quick and very friendly. 5 stars and two thumbs WAY up!

The Workers are very friendly and always happy and full of energy. Best place to order a ice soy chai tea latte
Can’t forget about their awesome acai bowls/​fruit smoothies

Delicious coffee and pastries! This kiosk has a great atmosphere with tables to sit at. You can even watch the hula show at 1pm while you drink your coffee!

An iced coffee sounds refreshing today doesn’t it? In an effort to avoid the overcrowded and overpriced Starbucks downstairs I thought I would try out Honolulu Coffee Co which had no line. The service was terrible and the prices were not affordable (not affordable = $ 2.50 for a small bottle of water).
I ordered an iced coffee. The teenager behind the counter forgot my order between the single order in front of me and lone order behind me. When I reminded him, he threw a couple of ice cubes on a cup and sloshed prebrewed coffee from an open milk jug before slamming it on the counter and walking away. I don’t think he was being rude, but I do think that the three order rush was a little hectic for him.
Not a quality product. Not quality service. Not affordably priced.

Just a note, I’m not a coffee drinker. I only come here because Mother is a coffee fanatic and if she doesn’t get her coffee in the morning, she is one grumpy woman. :|
Service is okay but because I seen a roach where all the pastries are placed, I just cannot get it out of mind and I won’t buy anything there besides coffee. They don’t use gloves or anything when handling the pastries, or do they? I told the guy about the roach, and he just stuck his hand in there, moved the pastries to shoo out the roach and that was that.
Other than that, mother never complained about the coffee. I think she only comes here because they open at 7am while the other shops here at the mall don’t open until much later.
Hours — M — Sat 7am — 9pm. Sun 7am — 7pm.
Located on the third level of this humongous shopping mall which I absolutely LOVE by the way. It’s one of the things I miss about being home. The aloha feeling when I come to this mall.
:)

Honolulu Coffee Co has awesome acai bowls… however, the consistency of each visit at this kiosk is not the same compared to downtown (they are awesomely consistent!) All of my visits, the consistency of the acai is liquid-​y. the whole reason I didn’t care for acai bowls the first time I tried it 5+ years ago.
I am not sure if they don’t pay attention or don’t care about their job, but when you arrive at the kiosk I have not been greeted even when I am the only one in line. They just stare at you or keep doing whatever they are doing. Also, if you ask for honey on your acai bowl, they will not put it in for you… they will tell you the bottle is on the other side (downtown will ask if you want honey in it. FYI so awesome!).
I guess I have to give one star… I don’t know why I keep returning to this kiosk… convenience on weekends… that’s about it.
PS. One girl named Theresa (spelling?) will not stamp your stamp card for an acai bowl… everyone else does… but she refused to stamp my card! –_–

I have become addicted to acai bowls, especially the Honolulu Coffee Company’s acai bowl. I tried the bowl at the downtown location, which is ALWAYS delicious, so I should try the acai bowl at other locations to see how they compare.
Oh, how disappointed I was when I tried the Ala Moana location (the kiosk on the 3^rd floor between Louis Vuitton and Miu Miu). I am used to long lines and waiting for my orders at coffee shops. However, there were only two other people in line and two workers. I was first to place my order, but the second guy got his drink first (I think it was something easy to make). I was okay with that because I figured my bowl would take a bit longer to make. I think I waited at least 10 minutes to get my bowl. As I left the area, I looked back at the last guy wondering, «how long is that guy going to have to wait?»
When I tried the bowl, it still had the same great flavor of acai that the downtown location has, but it was not the texture I like — more on the liquidy side (I usually like the acai blends to be more like a thick smoothie).
I won’t be coming back to this location for my acai bowl fix; you can find me at the downtown location.

Wow absolutely worst service and they have no clue when it comes to paying attention.
«Hi, can I have a COLD MILK in a small coffee cup so my son can be like me?» Then they ask me if I would like whip cream on it? I was like WTF? No just cold milk in a small coffee cup, so my son can be like me. They charge me $ 3.89??? I was like wow this is the most expensive milk in Hawaii?! He tells me, yeap welcome to Hawaii.
I wait and bam I get a HOT CUP of coffee, I said Dude a cold cup of milk not this. He says, OH here is your warm frothed milk then. I was like DUDE WTF, do you understand English? A CUP OF C — O — L — D MILK. Oh he charged you for a mocha. Let me get him to refund you. He then asked me how do I want my milk!!!
I was ready to blast his face!!! Hire some people that know and understand English dude not some idiots. He then told me, «Have a nice vacation and welcome to Hawaii.»
I said Dude I live here and we will meet again, that is for sure.
Coffee = Bad
Service = Super Bad
Price = Over priced for folgers type coffee. LOL

My friend and I were asked by the person calling himself a manager to leave their table!!!
They assume incorrectly that you are a walking advertisement for their competitors just around the corner just because you carry a plastic cup which i brought from home and will impolitely ask you to leave and not use their chairs and tables to sit even though 90% of the tables were empty and after a short rest I would’ve probably bought a breakfast roll from them anyway. This person who calls himself a manager is unenlightened and needs a lesson in the art of aloha.
A few tips on the magic of ALOHA for people in business during this time of global economic crises. Well why not develop a sense of style!
This is how he should’ve approached us:
«Good morning ladies how are you doing this fine morning. Could I bring you anything to eat or drink from our kiosk?»
«No thank you»
«I notice that you have drinks from our competitors and I’ll let you stay for now and enjoy the ambience but in the future these tables are only reserved for clients who purchase food or drinks from our kiosk. Have a good morning ladies!»
«Very kind of you for letting us sit here for a moment… we will now have a panini and a coffee from you!»

So, according to an article my friend read, Honolulu Coffee Company is supposed to have the «best barista in the world». Now, I want to know what location they went to in order to figure this out & what criteria they are basing it off of, because I would have to disagree and say they are definitely not the so-​called «best». Or, at least the girls that were working this kiosk the day I went there weren’t at that level.
If you’re having a bad day, the last thing you want to do is take it out on your customers, especially your foreign customers that don’t necessarily understand English. And, I overheard one of the girls say, «how do you make a latte? I don’t know what that is.», to her co-​worker as she was making my order. Uh, I think if you’re going to work at a coffee place, you should have at least some knowledge of this stuff.
On a more positive note though, I would go to Honolulu Coffee Co. over Starbucks any day. Oh, & the «Nutty Hawaiian» latte was pretty good.

Earlier I had stopped by the Honolulu Coffee Co. store and enjoyed the coffee and macarons so I decided to give the real food a try. I saw the little kiosk and all the open chairs around the area so I thought it would be a good idea for a quick lunch. I ordered the Caprese panini.
I’ve had many Caprese panini’s before. This was the absolute worst panini I have ever had. It had all the right ingredients — mozzarella, basil, and tomatoes but, wow, it was horrible. I’m not sure why. It had no real taste. It got soggy quick, it wasn’t even hot when I received it and it seemed sour… and not sourdough bread sour. but tomatoes turned bad sour. I can’t even explain what it was but the entire panini was just bad. I threw it away. I will never order it again. I’m scared to try any more of their food.
Coffee is a yes! Food is a BIG no!

While staying in Waikiki we tried a couple of these locations. This was our first though and I got hooked on the nutty Hawaiian latte. I loved it iced – the creamy smoothness was fantastic! A little overly sweet, but that seems like most food/​drink in Hawaii that I tried. Its more like a desert coffee, an indulgence that I’ll be dreaming of for awhile… I almost asked if I could buy a bottle of the syrup.
The pastries looked good at every location, although we didn’t try any. All locations were clean and the service was great.

Coffee was good here. Last night we had a mocha and that was delicious. This morning we had just regular coffee. They are a little pricey here.

Had one of the best latte’s from here this past weekend. Normally I’m a Coffee Bean and Tea Leaf patron, but this one may make me convert whenever I’m at Ala Moana. Maybe it was the barista because I’ve had ones here that were on par with all the other places (ie nothing worth noting).
Finally, if you’re into people watching, this is a great place to do that.

Unilocal 365: ⁰⁰⁸⁄₃₆₅
I thought this place deserves a more decent review so here goes.
First of all, I have to say that I am an avid coffee lover. When I found out that this store has a kiosk near the escalators to and from the third floor, I had to go and try it out. I have gone there on a number of occasions for over a year and a half. I have noticed some good things and some bad things.
Pros:
This place sells almost the same menu as it’s bigger counterpart. So when I want my peaberry fix and I don’t want to wait in line at the store, sometimes this is a good alternative.
This place has very friendly workers every time I have gone there. I was never mistreated; ever! Good service rewards you some stars!
Cons:
Since it IS a kiosk, they tend to run out of certain coffees; especially during the early evening when the foot traffic (in my opinion) is largest. Hence, they should fix this, but I have seen no improvement yet.
Only one time have I met an employee there with Japanese speaking capabilities. This does not affect me directly, but of course, it is very sad when I hear from my foreign students how they couldn’t get what they wanted there when trying to order.
Sure, the price may be a bit steep, but I realize this IS Ala Moana. So I don’t gripe too much, but still… a con nonetheless.
The coffees taste a bit watered down here compared to the bigger store…
In my opinion, these cons outweigh the pros; thus, three stars. Well, three and a half, but we can not give half ratings so… three.
Unilocal POWER!!!

Did you know that the Honolulu Coffee Kiosk at Ala Moana Shopping Center has Macarons? I didn’t, until I was wandering by and looked in their pastry case. They had quite a few varieties, and I tried them all, but of course the chocolate kicked butt on all the other flavors. The chocolate ganache filling help deliver the goods. I went back and got a dozen to take home to Maui. They tasted great and didn’t fall to pieces on the first bite. These were almost as good as the ones from Pix Patisserie in Portland (although Pix has more and better flavors). Oh, they also sell Macaroons. The counterperson tried to put one in my box, but I caught it in time, and kicked out the shredded coconut cookie.

Chilly day=Chai Latte. Just a small, please.
Spiced or Vanilla?
Spiced!
$ 4.25? Okay, keep the change.
Oh, that gesture means to sit over there? Ok, I will wait.
Wait, I see a chai being readied but it’s on the opposite side of where you told me to wait. But that’s ok.
Upon approach, I see that you have served me a chai in a cup the size of my fist, whch is not large.
Are you sure this isn’t the «free water» cup at a cheapo plate lunch place?
Are you positive this is the size that costs $ 4.25?
What?
I didn’t know the small was baby sized!
Everyone else around me has a regular-​sized cup – at least 12 ounces.
What’s going on?
I was a nice customer, wasn’t I?
I feel sad. .. /​internal monologue

Please support your local businesses and not the big corporations like Starbucks. This place has 100% Kona coffee, need I say more? more iced coffee please!