Macy’s

Be sure to ask the sales associate for the best discount deals you’re entitled to. Sometimes you can get 25% off or better. But they won’t tell you. I take all my coupons with me, and sometimes the deals are incredible, and other times not so. It seems like it depends on how enthusiastic the associate is.

One of the worst cologne department the lady took forever and there was nobody to help me when I was actually going to purchase something they need to have more staff working it took almost an hour to order two bottles of cologne unbelievable way too busy not enough people to help you they need to step their game up and hire more people to help I’m just a customer they can do better

David, the manager on the men’s floor, and Michael the new associate, really made our experience enjoyable. David genuinely cares about his customers satisfaction and it shows. I was never a fan of Macy’s before, but I most definitely have a changed outlook now. Thanks so much! We will be returning!

I love their sales! I was able to pick up the Jewelries on 2÷16÷16 I ordered online last Sunday 2÷14÷16. Pick up order was very fast! I was supposed to pick it up on the same day on February 14, 2016. But since I didnt have enough time, they were still able to hold it for me at Ala Moana’s Macys. Verified to them my ID and email receipts and bar code. I loved the product which I had bought for my mom. I also was just going around to check any good deals and the sales associates were really friendly and kind to help me see what are some of the sales they have that night or any other good deals available. Macys ALA MOANA HI you got it!

Been here many times before. I was there last weekend and was browsing the clothes in the juniors section.
Background info: I own a medium-​sized bag with inside pockets where I keep my phone. I was pressed for time so I would open my purse to check the clock on my phone. Idk if the worker saw me open my bag and thought I took something – I didn’t – but she kept staring at me. Yeah, I get that she was probably just doing her job and keeping an eye out, but I did nothing wrong and I don’t like being watched while I shop. I bought 1 item – was thinking of buying 2, but since I felt uncomfortable being watched, I just bought the one item and left.

PERFECT!
This review was from 12÷22÷15. We came in to shop for a Christmas present for my father and were debating on purchasing a sports jacket or a fragrance. The jacket selection was okay, so we headed over to check out the selection on men’s cologne. We were immediately assisted, and tried a few samples. The lady helping us quickly found one we both liked, and got us a great deal with some extra fragrance samples.
Aftermath: Dad is happy with his gift, and we are even happier!

This department store is overwhelming, huge, and a hot mess. Pay my bill, returns, or finding a gift are the only reasons why I visit Macy’s.

Bert was amaZing!!! He was so helpful, and patient with me throughout my visit! Great service here at the jewelry counter at Macy’s!
Will visit him again soon!

I have very mixed feelings about Macy’s. Some of the positive points include there ALWAYS being a sale of some sort going on where you can find pretty great deals once you add in every coupon ad promotion possible and they have expanded the brands they carry, such as Free People and And huge Michael Kors selection. But on the negative side, it takes forever to find a register with a sales person to check you out, the store is always a mess because no one maintains it throughout the day, and if you need help finding an item, you’ll probably take longer trying to find an available sales person to help you find what you’re looking for. Macy’s isn’t my first choice of department store to shop at but I occasionally find a great deal when I take the time to look through the masses of messy clothes.

My review is only for the Christmas ornaments. Whenever we are in HI either before or after Christmas, I make a beeline to their holiday section. I always buy their beautiful hawaiian style ornaments. I am a kid at a candy store looking at all their ornaments. I love them all!!!

Macys … Macys used to be one of my favorite stores when I was younger. I remember that I had such a fit with my parents is none of the clothes they got me wasn’t from there. right now you’re thinking ‘what a spoiled brat’ … yes, yes I was … I think the last time I was physically in Macys to shop, was about 10+ years ago … otherwise I was there to eat at the Pineapple Room or visit the bathroom :))
Anyway, it was my madres birthday this past Wednesday and she loooves Michael Kors … to my defense I don’t go to Ala Moana very often anymore so I wasn’t even aware there was a Michael Kors boutique seperate from Macys until AFTER I bought the gift! :/​
Back to my story!!! I went online to see what Macys had … now … I know nothing about Michael Kors to be honest. I don’t know whats the latest and hottest, how to tell if it’s a knock off. nothing. I collect all things Coach, Burberry and Juicy Couture dammnit!!! Looking at these bags did no use for me. I had no clue which one to get! We had to brave the mall for this one!
My prima, myself and my home girl marched to Macys to investigate further and possibly wrangle a sales assistant to help us.
Man … was I overwhelmed with all the makeup kiosks they have there as soon as you walk in. Talk about overload :(But, I got sidetracked at the shoe department right next to MAC … a sale on shoes? Say what?! Hahaha! No! Noooo!!! The force is strong at that department!!!
I resisted the urge to buy another pair of shoes that will hardly be worn, but would look fabulous standing next to my other pairs in the closet …
We headed to the Michael Kors section. Looked around a bit, oh and ah’d at some bags. Then, we noticed that we were being watched by Macys security a few feet away. She was an older woman … wearing a red jacket. FYI, all Macys security wear these quite noticeable red jackets. And I’m letting you know this because of how annoying it was to see her just staring at us. I mean, we saw you watching us, but you’re still gonna stand there and lock eyes? o.0
Mind you, she stayed there looking at us the whole time until we left with PAID purchase in hand!
Moving on … a kind younger sales associate walked up to us and asked if we needed help. The three of us said ‘YES!’ at the same time. The 1^st dreaded question she asked ’ What handbags does your mom own already, so I know not to show you them’. That was like a dear in the headlight moment. Ummm I don’t know that answer to that question! That’s pretty bad, I never really paid attention to what handbag she was using whenever I saw her. So she asked a second question «Does she like small bags, big bags?» … bloody hell! How could I not know the answers to any of this??? ;(
I guess she saw the anxiety emanating from the three of us because she started laughing, and told us that everything was going to be alright. She showed us a bunch of new ones, one that were being discontinued, and ones on sale. I gotta tell you, I am so thankful for this woman who took the time to not only show us the different hand bags. but to also explain the stitching, the leather … which made me wonder, why she wasn’t working at the actual boutique because she had a lot of knowledge of the products :/​
She helped me pick one of the newer ones … the name of it? Ahhh… Don’t ask me this!!! know it was the large size in black and gold! Hahaha! Needless to say, when I presented it to her at her bday dinner at Home Sweet Café, she screamed for joy. So I guess that’s a good indicator that she does NOT have it in her collection: D
It made my day!
So THANK YOU SALES ASSOCIATE WHO’S NAME I FORGOT!!! YOU ROCK!!!
And to the older security woman following us … I’m not sure what made you think we looked like we were going to shoplift things in the store. You should’ve walked around your area and observed the kids that were stuffing things into their bags instead of watching us like a hawk. Just saying …

This particular Macy’s location is great because you can shop, eat, and then return to shopping, without having to leave this department store. The Pineapple Room by Alan Wong restaurant is located on the third floor, the same level as Women’s wear, shoes, & cosmetics (and restrooms with a lounge) — their menu selection is yummy, too. How convenient!
Customer service is always great no matter what department you visit. Clothes appear to be organized correctly by size in all of the racks and there are many fitting rooms to accommodate customers without having to walk too far.
In Cosmetics, I often visit the «Brow Bar by Benefit» by appointment with Nina. She’s awesome. Benefit cosmetics is situated next door to Starbucks and closest to the entrance adjacent to Shirokiya.
The Shoe department can get a little crazy, especially with tourists. But that’s without saying for the rest of the mall. The neat thing about the shoe department is how they operate. The salesperson that helps you from the start is the same person that will ring you up at the register. With a click of a scanner, they should immediately confirm sizes and colors available. Also, if you forget the name of the person helping you, just refer to the ticket taped to your shoebox.
Finally, if you open up a Macy’s card, there is an additional 20% off savings the day of and after the account is open. Spend wisely and happy shopping!

Actually, 3.5 stars. This is a typical department store with makeup, perfume, cologne, shoes, clothes, accessories, kitchen appliances, bedding and Christmas decorations. There is something for everyone here. Recently due to the weather, some areas flooded and are closed off for repairs. Hopefully they finish repairs and operate at 100% soon because they have a good sized selection to choose from at reasonable prices.
They have sales often and if you have a Macy’s card, they send you special offers or additional discounts off sale prices. We don’t have a Macy’s card but some of the employees offered us discounts when there was a sale. Just to let you know that they do not have sales on cosmetics except on Black Friday and that’s on select items. I have had mixed customer service, some good and some bad, from that department which is why I give this store 3.5 stars vs 4 stars.
Recently, I was looking for shoes and our salesperson, Edwina, was very helpful. I wanted to try a certain size, which they had, but after trying it, I wanted to try a ½ size smaller just to see if it was more comfortable. Unfortunately, it wasn’t in stock but Edwina suggested that we order it and have it shipped to our home and we buy the one we tried on in the store. We can keep the one that fits best and return the other. It was a great suggestion because I knew I wanted the shoe but wasn’t sure on size. I didn’t want to risk the one I tried on to be out of stock if the one ordered wasn’t a better fit so purchasing the one in store and ordering one online was genius! Thank you Edwina, I will be back to see you in the future!

After reading other Unilocalers’ complaints, I felt the need to give a big shout out to Macy’s. If a store is messy, it’s because of the shoppers, not the employees. I’ve seen that sometimes there aren’t enough workers on the floor and they can’t pick up after everyone who drops a top. If you have worked in retail, then you can empathize. I think it calls for just good old common courtesy-​if you drop it, take 2 seconds to pick it up and put it back.
I have bought only a few things at full price because I believe there is a good bargain to be had somewhere– you just need to search. I recently bought a Tommy Hilfiger dress, full retail value of $ 139, for $ 5.99. I bought 2 other TH dresses at $ 9.99 each, a Calvin Klein skirt for $ 12, CK pants for $ 8, DKNY jeans for $ 6…shall I go on? Ok lol How about Coach sandals for $ 25, $ 22, $ 28…no lie. That’s all off the top of my head but I have bought other items there like Vince Camuto belts for $ 5.99 each.
Sorry, not bragging. I just wanted to point out that Macy’s has great bargains for quality brands. You just have to look and go at the right time. Bargains are in the eye of the shopper, so if you’re there to nit pick and complain, you will most likely not come away with a good experience.
A helpful tip: download the Macy’s app on your phone and you can almost always find the discount code to use when you are at the register.
And LMAO at the review complaining about the paper towels in the restrooms! Umm. it’s called going green! Hand dryers help reduce the carbon footprint.
Anyway…Happy shopping :)

I hate to sound harsh, but this place is a HOT MESS! I came dress-​shopping for an upcoming event and it looked worse than a swap meet… Even sale racks should be attended to, you know? So disorganized! And lastly, the clothing selection is very limited and outdated.

This was the third store I went in at Ala Moana Center, looking for a simple slip for a sheer dress I own. Thankfully, they had exactly what I was looking for! They were a LITTLE pricier than I’d hoped on the item I needed, BUT, I additionally found some cute Calvin Kline lady boxers in clearance for 6 bucks and some change; not bad!
They were also QUITE disorganized and messy, which made it a bit frustrating as a shopper to sift through things and find what I needed, but overall, the staff was for the most part pleasant. More importantly, I didn’t have to go into ANOTHER store hunting for my slip, and was able to head home after my stop here; ultimately, that made me a happy shopper! ;)

If you’ve got a Macy’s card and coupons, the cashers have always been more than helpful using them in a way that maximizes your savings.
Good selection of swim suits and beach wear.

I love CK tops for work and have more than I would like to admit. This Macy’s has a huge selection of Calvin Klein. Even the men’s department wasn’t half bad. I had parked outside with the intention of just passing through to get to the mall and ended up spending a couple hundred dollars on new outfits for work while on vacay. Take my money Macy’s, thanks.

Shopping is a lot of fun when you have money.
With that said, it was a horrible experience. Lol, just joking. We came to get a new beach outfit. I didn’t find anything in my size. I mean, I don’t fit the size I want to fit. Lol!
The store is big and has a lot of selection. We come when they have sales. Its always clean and a lot of workers.
When it is busy busy the lines get long. That’s when it is not that fun. Its not busy now :)

The Macy’s Thanks for Sharing fundraising is ON! Started last week! Macy’s calculates your Macy’s credit card purchases for a set duration from the date you activate your program participation thru a little past Christmas.
At about February, you get a percentage of your total purchases mailed to you as a Macy’s debit card.
Great deal if you’re planning to do significant shopping here for holiday items and Christmas gifts.
Btw, this year they don’t have a TFS sticker on your Macy’s credit card so likely each and everyone one of their sales people will ask if you’d like to participate.
Happy Shopping! :D