Coventry Square Apartments

Wrost place to live. Management is awful to their tenants. The roach infection is a real issue. The grounds are not kept well. Especially in the back of the complex next to the wooded area. The rent is the only good thing going for this place. We are moving out once our lease is up. We have never lived with roaches before now. It’s down right nasty!

This place is consistently messing up on the bills it sends out. When I pay what’s on the bill they send me a notice saying I didn’t pay in full. So then on the phone they just tell you the bill is wrong. The website also never is accurate so I’m almost wondering who’s running the financial side of the business. This is four months now that I’ve had to jump through hoops just to pay my rent. It’s aggrivating. I just want to be able to go online but it is impossible.

Lived here for a year from 2014 – 2015.
Positive: Was a modest price for a 2 bedroom but the rates have since went up. Located near Copperfield shops and a walk to Krogers. Plenty of stuff to do in the area. Safe, mostly families at the complex.
Negatives: Parking was a problem for some but I usually found a spot close. The gate sometimes didn’t work. REAL ISSUES: German Roaches. They will treat them weekly with pest control but will charge you. Unable to terminate infestation because roaches will move to next apartment over that is not using pest control. They will be there until this place is in ruins. They also saddle up with you in your furniture and move on to your next residence and require $pecial bait to take care of.
Move out: I had found a house to rent about 3 months prior to my move out. The office was unwilling to work out any kind of deal and I had to end up paying multiple rents for a few months, with a baby on the way, they didn’t care. The apartment was left near spotless. Did we receive our deposit, or even a portion? No. We contacted the office multiple times and they were unable to give us any information and would not give us the contact information for corporate.
If you like roaches and shady management, this is the place for you. But I’d understand renting here for the schools if you can’t do better.

The best part about living in this apartment complex was the rock-​bottom rent. The neighborhood was pretty quiet most of the time and people tended to mind their own business. One other plus was that so many things (grocery store, cleaners, barbershop etc.) are right down the street.
Now for the bad parts. The neighborhood is not safe as evidenced by a triple homicide that occurred down the street at another apartment complex. You will see something shady occur at some point if you live here. The buildings are old and dusty. The appliances are just as old. The amenities are the worst that I have encountered anywhere. The pool is small and is overcrowded when its hot and sunny. And the traffic going up and down Highway 6 can be atrocious.

Horrible customer service. The office manager Sarah and previous managers always talk to the customer with the lowest level of respect. I wouldn’t refer an animal to this complex.

We have mostly nice things to say about this property. My wife chose this complex after scouting out many of the properties on this side of town — we moved from Las Vegas, and didn’t have much time to look for a place, but I believe that my brilliant wife found the best possible place under the circumstances.
While the property might be a bit on the older side, the management seems to do a good job of keeping up with maintenance. There were a myriad of small issues when we first moved in (bathroom fan not working, AC vents damaged, etc.) but the maintainence crew were quickly on top of the issues, and all were resolved promptly. We also moved into a unit that had brand new carpeting, new faucets, new bathroom counters, and a new washer and dryer — pretty awesome.
They are also pet friendly — there is a pet deposit (most of it non-​refundable, I believe) as well as a monthly «pet rent» added on to the regular rent — it’s like 10 or 20 dollars a month. There aren’t a lot of other dog owners at this complex, so you don’t hear too much barking from neighbors, which is very nice.
There is a business center, wi-​fi available in the office, a pool and work out room. We use the workout room pretty regularly, and it’s usually empty — it’s also VERY small — only five machines — two treadmills, two bikes, one elliptical. Good thing it’s so slow in there, or we’d never get to work out! I’ve never used the pool, but my wife has, and apparently it’s heated. Now, I understand a heated pool in the cooler months, but heating a pool when it’s almost a hundred degrees out seems a wee bit strange. When you’re hot, you want the water to be a bit cooler, but in this case, it’s not. That’s a bummer.
The staff is great — currently there is only one person working in the office — her name is Angie, and she is truly an amazing person. She works seven days a week, but manages to always have a bright, sunny attitude. Very nice! The maintainance crew is made up of three very personable and professional gentlemen. They really seem to care about our comfort, which is pretty great!
The location is pretty good, right off of Hwy. 6, near West Rd. There are a LOT of restaurants in the area, many in walking distance. There’s a Kroger right across the road, as well as a Studio Movie Grille, if you want to catch a flick.
Overall, I would recommend this place to just about anybody. If you want to know more, or want to see what one of the units look like, please feel free to send me a message, and I’d be happy to show you around a bit. It’d be nice to have a few fellow Unilocalers as neighbors, as this is a pretty neat part of town!