Advance Oral & Maxillofacial Surgery – Steven Saxe, DMD

I feel it only fair to give my experience and hopefully help others to make the right decision when choosing an oral surgeon. I was referred to this office by my primary dentist for extraction of my wisdom teeth. The receptionist at the Saxe was very rude and was not knowledgeable of my insurance. I kept having to call the receptionist of my primary dentists office to find out information about what I was covered for surgery because the oral surgeons receptionist had no clue what she was talking about. Said I wasn’t covered for this or that when I really was. The doctor is very dismissive and snarky, just as the previous reviews have stated. After my oral surgery of my wisdom teeth extraction, I developed a dry socket and was in an immense amount of pain. I tried to get an appointment with this oral surgeon in hopes he would help relieve some pain but he told me it was my own fault and would not see me. I had to make an emergency visit with my primary dentist and when I told them this story, they were appalled. Needless to say, they won’t be referring their patients to Dr. Saxe any more. I would not recommend this establishment to anyone looking for an oral surgeon.

My husband had an emergency wisdom tooth extraction. I was searching on Unilocal and online to find the perfect oral surgeon and came across Dr. Saxe because my kids go to his brother’s office for cleaning. The receptionist was very nice when I called at 8am to see if she could squeeze us in. She was able to get us in the same day and gave me the choices my husband can choose from getting local anesthesia to getting put out.
When I came in the office it well organized and clean. We got called back quickly and the assistant asked a few questions and made my husband and I watch a video about what to expect. Although the patient rooms seemed a little old school, the doctor and staff were friendly.

This was our second experience with Dr. Saxe and we could not be happier. Both of our daughters had their wisdom teeth removed with no complications. His staff is very friendly and efficient.

My wife had extractions by Dr. Saxe on Monday. She is the biggest baby when it comes to pain and she told me she felt nothing at all. She hasn’t had any pain since we have been home and is healing wonderfully. The lobby is clean and the office staff is very nice. When her extractions were done, Dr. Saxe came out to the lobby to get me and let me know about her recovery needs. I think this place is great!

I had my extractions yesterday 7÷14÷2014 and once again 5 star service. Dr. Saxe and staff are aware of my fears and through the whole procedure Dr. Saxe and Cynthia his nurse were coaching me along, telling me I’m a great patient and letting me know how easy the extractions were going. Even though I was basically gassing them because I couldn’t coordinate breathing out through my nose (sorry) they were so kind and understanding. If at anytime I felt pain I was to raise my left hand and he would inject more or try at a different angle. He stitched me up, gave me instructions and today he personally called me to make sure I was doing ok. I didn’t even know there were any doctors left who still have that personal touch. His bedside manner is great. I will recommend all of my friends to take their children to see him when it’s time for their wisdom teeth. I also find it awesome that his brothers are also doctors in the dental field. Family is very important to me so I instantly got a good vibe when I saw how close his was. If I had more teeth to be pulled I would return so instead I’ll recommend his services to others.

The office staff here is horrible. If I could give the office 0 stars, I would. His office staff accused us of lying on the phone on two separate calls regarding our balance. I would not recommend this doctor to anyone unless you desire to be treated like a criminal. Their top priority is money while it should be prime patient care. I sent a letter to the doctor directly regarding the malicious treatment; he has not replied in over a month.

If I could give zero stars, I would. He recommended I get two separate jaw surgeries (upper and lower), and only performs these surgeries in an expensive hospital. During my consultation, he was snarky and made me feel like my teeth and bite were the worst he had ever seen. Is that really how you should treat a prospective patient who is making the brave decision to explore this very involved and costly procedure? Atrocious bedside manner, and it appears from the previous reviews that my opinion in this respect is fully corroborated.
Speaking of reviews: there appears to have been three reviews by a «Steven S.» that were removed for violations of Unilocal’s Content Guidelines: could this be THE Dr. Steven Saxe whose comments were removed due to the violation of Unilocal’s guideline that a business can’t review its own business? Well, I shouldn’t engage in speculation but given his ego, this wouldn’t surprise me. Perhaps if he treated people with respect, he would get great reviews from actual patients without resorting to artificially inflating his overall review score, which is embarrassingly low. Oh well, can’t fault a guy for trying, right? He even re-​posted his review by posting under «Steve S.», in an obvious attempt to circumvent Unilocal’s Content Guidelines, which for some reason hasn’t been removed… yet. Sad. But I digress.
Additionally, when I tried calling his office later to ask him whether he would provide a «gap exception» to my insurance company in the hopes of my getting my orthognathic surgery covered in network for my out of out-​of-​network surgeon (a different surgeon), I wasn’t even provided the courtesy of a phone call back, whether it was to say yes or no, despite his receptionist’s repeats assurances he or she would call me back. I even offered to compensate him a reasonable rate for his time in contacting my insurance company! So unprofessional.
Flash forward almost 18 months later, I have had upper jaw surgery only in my oral surgeon’s fully-​accredited office suite, which saved me thousands upon thousands of dollars. Turns out lower jaw surgery was not recommended by either my orthodontist or oral surgeon, and my results are astounding. So not only did I save a fortune, my results couldn’t have been better and I avoided an unnecessary second surgery.
So pleased I went with my gut and stayed far away from Steven Saxe.
Bottom line: if you need oral surgery, look elsewhere. Or better yet, see Dr. Johnson at Nevada Oral Facial Surgery where he and his staff will treat you like family and not just another body/​dollar sign.

He’s great at his craft, but he has such a dismissive, I don’t give a hoot attitude. He’s in and out with you so fast… you almost can’t remember being seen! Not very personable either. Yikes!