Bonjour Euro Bakery

Two days ago we went to the bakery for the first time. We had a great time at Bonjour Bakery. The family own the bakery were amazing. I do not understand the bad comments about this family. I have lived in Vegas for 21 years and they were more friendly than any place I have ever been. She made vegetable cheese crepes for us even though they were not on the menu because we asked for it. It was very crowded and she made one of them without vegetables by mistake and she did not let my friend pay for it. She apologized and gave it for free. Also she gave 4 pastries to go free to us. Her son brought the baker and introduced us and he gave us some information about the baked goods. We left there happy and full. We will absolutely go back there. By the way the new owner is a real French lady and her husband is Asian French. They all have a thick French accent including their son. Understanding them was a bit hard but they were very cute and always smiling. I am very surprised with all the bad comments how rude they were.

This review is borderline 3 star but the owner really was a 5 star experience. I arrived with a friend at 1:30 not knowing that they closed at 2 p.m. on a Sunday. If I judged a book by it’s cover I would probably not want to eat here, it looks a little «old» but not old with charm, just old. According to my friend who is a regular it got a facelift with plastic covers over the pastries, a mural, new owners, and new tables. All the tables and chairs did not match which is kind of a turn off. But I feel bad saying anything bad since the owner was so so hospitable and sweet.
First she took my friend’s order and when she tried to take mine I said I’m paying separate. There must have been a language barrier because that did not happen. I thought she understood me but I guess not. Lost in translation. I truly felt like I was in a foreign country which was kind of fun and cool. She then sidetracked into teaching my friend and I French and even wrote down her name and how to say things. My friend wanted to order and pay for a tart which I guess she missed too. My friend ending up ordering at the end of our meal.
I ordered an omelette, croissant, and a cappuccino which I said no sugar and just this sugar free vanilla syrup.
After ordering I realized she forgot to add in my croissant. I told her I want to buy one and she mumbled something in French. I said «how much?» And she said «free» and something about ordering over $ 20 and I get a free croissant. I thought she made this up on the spot but nonetheless I was happy about my free croissant.
Our order came and the omelette was delicious and the cheese inside was not recognizable as something I would know. It was really good. My only gripe was the salad dressing was drenched on the salad. The dressing was homemade so they say and it was amazing. Wish there was less dressing though.
The cappuccino was very sweet! I was concerned it was filled with sugar. I hope she used the sugar free syrup but it may have been another lost in translation moment. She even showed me the bottle though so it was kind of weird why it was so good.
The croissant was perfect.
It was past 2 and customers kept coming. I asked my friend if we should leave and we asked the owner of we should and she said no because she still has customers. We stayed until 4:30 p.m. and she continued to serve people who kept walking in and ordering. The last hour of customers all seemed to be French and talked with her in French for a good 20 minutes each, not sure if they knew her or what. But I thought it was really nice that she continued to serve people, it just shows her passion for what she does and how she cares about her business. We kept asking her if we should leave and she kept saying no. Then she handed me a bag of pastries and told me it’s free. She said she had to throw them away anyway.
We talked with several of the customers that came in and I can tell that they are regulars here.
I can’t speak for their pastries and desserts since I didn’t try them but I liked what I had. If I’m honest I think the pastries looked old. I was most impressed with how much the owner cares about her customers.

I’ve been here for the few times when we are in Vegas. I dunno why this place has been getting such bad reviews lately. The almond croissants are the best! They are so crispy and flaky with the perfect amount of almond paste and powered sugar. Some people complained that they tasted stale and old but honestly, i bought 3 and ate one everyday for 3 days. The day 3 old croissant tasted the same as the first one that was fresh. I think it beats all other almond croissants I’ve had for double the price.
Service wise, it’s a local bakery, what do u expect? We met the owner of the shop and she was super friendly. A French lady that makes the pastry everyday on her own. She was very sociable that we chatted for about 15 mins before another customer walked in.
It’s a small local bakery and I always go back for the almond croissant and as long as it’s not sold out I’m happy.

Perfectly quaint and delicious bakery! Owned by the sweetest little French couple we ordered a rich chocolate cake, fruit tart, cheese Danish and a quiche! Everything was amazing and plenty of other options to fill you up. Highly recommended.

It will be interesting to see whether they can hold on, in light of all these newer reviews. My 4 star rating is for the croissants, which are the only thing that we consistently order. We’ll be back again and again, even just for them.

Sort the reviews by «Newest First», you’ll see the pattern of negative reviews showing that the Bonjour Bakery of the «old days» is gone and that the place went to «merde». Pardon my french.
There is absolutely nothing French about this bakery anymore. Carrot cakes??? Cupcakes??? Sponge Cakes??? Mille Feuille with a white mousse type of cream??? All pastries now look like they got there from the bakery at Sam’s club down the street.
New owners destroyed that place on every level. The décor is terrible and unfriendly. Service is slow, ineffective, dumb and without awareness. Most products are now things that you’d never find in a «boulangerie» or «patisserie» and it looked like it was a few days old (Even customer before me complained to new owner).
And finally, yes the new owners are weird.
If you want french casual food, don’t go there. You won’t find it there.

I walked in with a friend. Owner at the counter was so rude and unfriendly! Unbelievable! We walked out.

*** Unilocal 100 CHALLENGE 87/​100***
OMG! I was not aware that this place had a change of ownership. I was at nearby SW Medical so I figured I’ll stop by Bonjour for one of those mouthwatering almond croissants. Immediately when I walked in I noticed that the lay out of the place had changed but I thought they simply redecorated. Wrong! An older Asian lady helped me (apparently the new owner) no pleasantries, just «what do you want?» ummm ok, I told her I wanted an almond croissant and a butter croissant, then she asked me is that it? In a condescending manner to boot. I perused the selection and nothing really appealed to me so I said that was it, at this point I was still oblivious of the said change until she rang me up and I told her I had a Unilocal check in offer I would like to use, 10% off. She said NO NO NO… then she called her husband from the back, she spoke to him in their language and he started getting mad. He then started yelling at me NO Unilocal ZERO ZERO! I wanted to laugh because he was so mad and I didn’t understand where the hostility was coming from. Then another lady walks in the picture and she explained to me that the Asian couple were the new owners since about 8 months ago. She told me they couldn’t honor it and needed to contact Unilocal to have that offer taken down. I said it was fine, it’s only 10 percent it’s not that big of a deal!
On to the items I bought: NASTY. One word to describe both. The almond croissant was hard as a rock and shattered when I tried to cut it in half. If I wanted a cookie for breakfast I would have ordered exactly that. It had to have been a couple days old, and the taste was so horrendous I had to spit it out. The butter croissant was less teeth shattering but so generic tasting that I would gladly eat a croissant from Walmart or Costco instead.
Ok so ill manners aside, had the quality stayed the same I would still probably patronize this place but with both aspects down the gutter there is NO WAY I would ever come back to this place. Congratulations Bonjour, you just lost another customer.

Let me start out by saying that I’ve been coming here for the last seven years and just like Bonjour Bakery I am too, a small business owner. For me however, I appreciate and value the support of loyal customers and thrive to give mine the best service they want and deserve. Not to be deceitful and to give a quality product that keeps them coming back thru the doors.
Unfortunately this doesn’t seem to be a concern of the new owners of this Bakery. Up until now, my only complaint that I ever had was that they would regularly sell out of those Almond Croissants that I crave!!! No one in town came close to theirs!
As soon as I walked in I could tell it was different, there were different pastries (this could be a good thing), it looked freshly painted and there was a woman behind the counter that we could barely understand.
I checked everything out and decided I really only wanted a coffee and a small pastry. The woman behind the counter offered up a small lemon filled pastry that was about 2″ x 2″ which seemed the perfect amount to calm my sweet tooth so I happily accepted.
My bill totaled up to $ 6.91. A bit on the high end I thought so I asked for a receipt after swiping my card. The woman printed one up but asked me to sign what was clearly my copy. At the bottom of the receipt it said customer copy but she argued with me that it was her copy. I tried to explain that mine doesn’t have a line to sign on she quickly snatched it from the counter and put it in her drawer. I told her a still needed a receipt and she proceeded to ring up my friend who seemed to be enjoying my frustration. As soon as he paid for his Latte she ripped off the receipt tape from the register that simply calculates what costs she inputted and handed it to me. Turns out, my coffee was $ 3.20 the same price as my friends latte. Geez what a deal, I would have gotten a latte if I knew coffee was the same price, maybe she should take down the big ass sign on the wall just behind the register that lists the prices of coffee at $ 1.90 and latte and cappuccinos at $ 3.20.
And for anyone that has ever been sitting in a nail salon getting a service done with all the employees speaking their native language, you’ll understand how I felt as I was sitting there trying to enjoy my ridiculously priced cup of coffee and our lady behind the counter screaming a conversation to her friend that was sitting on one of the tables. Not in French by the way!

This place is a joke. We ordered cakes 2 times and they always screw up. The first time they were late the second time they completely forgot to make other. Food is decent but they are just awful at everything else.

I’ve been a customer of Bonjour since 2009. Their product has been outstanding. But from time to time their service is downright rude and incompetent. Thus far I ignored it, but during my last visit I walked out.
I had seen online a great
gift certificate. Since I’ve used all over the country, I purchased one for Bonjour. But when I was ready to order with the certificate, the waitress said we don’t honor them. I asked why. She said the owner doesn’t like these gift certificates. I tried explaining that he had to voluntarily sign up with
and go into a contract, and that if he doesn’t want to honor them, it borders on willful false advertisement.
Long story short, while he has a great product, the quality of service varies from okay to downright incompetent. Buyer be aware!

Bad customer service.
My husband loves authentic french bakeries, and we usually go to Belle Terre, but we had a coupon for this one (spend $ 20 and get $ 10) so we tried it.
They said that they recently changed owners so they couldn’t accept the coupon (which is completely fine, we spend a lot eating out) they offered us a discount, I thought they meant like 10%-15%. Nope, they gave us small piece of tiramisu that was at $ 5.15 for $ 5.00 (not exaggerating, 0.15 cents discount) and the lady truly believed this was a great discount. The owner came out and said we could have a free plain croissant. I dont mind not getting a discount or anything at all, but it just seemed like they thought they were doing a favor to me.
But the reason I gave them 2 stars it’s because the second owner came out, standed next to our table (specifically next to my baby car seat) took a plastic bottle and crushed right next to my sleeping baby, which woke him up, but fell back to sleep again. Then him and a worker started talking, they couldn’t regulate their volume? … they were practically yelling-​speaking at each other, which ultimately did wake up my baby and I had to stop eating to make him stop.
Food wise is not bad, but pricey for the location, environment and overall experience.
Definitely not coming back.

This used to be my favorite breakfast spot! They had the best croissant sandwiches with a great salad… Now the new ownership is very rude. the food is not the same! Too bad. makes me sad!

Used to come here for best french pastries and good coffee. I can’t believe how fast the new ownership destroyed this place. It is pure Junk. I could give 0 stars but there is no option for the degree of my disappointment. The cappuccino made by Chinese server, was scolding hot brownish liquid, the worst coffee drink I have ever had…

Horrible horrible service! My first and last time ever going to this bakery! Owners have horrible service. The lady has no problem arguing with the customer. They didn’t honor the deal on
that I had. She said she would still give me a deal since I came all this way. At the end she still charged me full price for everything and said she couldn’t give me a deal due to her not making money. She was beyond rude, I have never encountered an owner of a business with such little common people skills. I will never ever come back to this place and the pastries aren’t even fresh

Rumors of rude, disinterested service from the new ownership are absolutely true. Not only will they refuse to honor the
coupon plainly offered on the website, but they will also plainly suggest day-​old items are ‘still good’ when asked about the freshness of certain things.
Too bad, the old spot was excellent.
No food was tasted, but a bad taste was left in my mouth no less.

This used to be one of my favorites but something has changed the last few months. The service has gone way downhill and the place doesn’t look as nice. Old coke boxes piled up behind the counter and cheesy décor.
This morning we asked for coffee but received stale hazelnut coffee. She replaced it but didn’t apologize. Instead acted like she did it on purpose wanting to get rid of an old pot before letting anyone have the fresh brewed.
We asked for our quiche not to be heated because we were taking it home and would heat it there rather than doing it twice. She heated it anyway.
We asked for a ham and cheese croissant and she offered to heat it up. Again we declined and explained we would heat it at home. When we got home we had a ham and cheese sub sandwich in the bag instead of the croissant we ordered. Not what I wanted for breakfast and I have to wonder why she would offer to heat a sandwich that was mostly lettuce anyway.
We have been patient with the last few visits not being up to par because we liked this place so much. But I think we are done now. It’s a shame.

Food was good. Service was annoying. My friend and I went in for the first time. We were greeted immediately. However. The girly behind the counter lacked a certain composure (hair not tied back sunglasses on head, apron and sweater all askew) and standard of service (stuffing her face with a tray of cookies in front of customers) that knocks it’s rating down two stars. Harsh? Maybe, but when you work in a French patisserie at least know how to say «bonjour».
My friend bought lunch. I bought dessert. She charged me for lunch (which he had literally just paid for!) and the pastries. Maybe she was having an off day?
Overall, food was tasty but service could improve to make prices worth coming back.

This is one of my favorite local bakeries. They have a wide variety of pastries and also serve food as well which is a plus. The croquet monsieur is amazing when you get it toasted. I usually never leave the place without getting macarons. The black currant, raspberry, and coffee are my favorite flavors. I also love their nutella cookie, pear star, palmier, and crème brûlée. My most recent visit, I came around 3pm and the place was wiped clean lol. You really need to show up early to get all of their best items. I still ended up getting one of their crispy chocolate chip cookies, shortbread pistachio thumbprint cookies, and a pistachio crème brûlée. The pistachio crème brûlée had such good flavor and didn’t have an artificial pistachio taste. I would definitely get it again. Try this place out! They are the perfect example of a great hole in the wall. Support this local business!

Met the owners (couple) of Bonjour last night at a dinner party, they brought some pastries from her bakery. They were really nice, from Paris, the wife said she usually eats in the AM a Petit Déjeuner of a croissant & coffee.
All of their desserts that I tried were simply exquisite. Prior to this, I’m not sure I ever actually noticed Bonjour, which we just found out is in the same complex as Sprouts, not too far from home.
The millefeuille transported me right back to Paris.
I must have spent about 15 – 20 minutes enjoying my ¹⁄₃ slice, because it was the perfect level of sweetness, crispness, smoothness, butteryness & coldness, a la Paris boulangerie, & I wanted to savor each morsel. The desserts were light enough, too, that, as the party host said, they’re easy to enjoy even after a pretty big meal.
I think my baby liked the millefeuille, too. This pregnant lady now can’t stop thinking about millefeuilles. She doesn’t want them — she needs them. Ahhhh! :)
Also looking forward to trying some macarons from Bonjour. Probably dropping by later.
P.S.
The owner has mentioned that they use butter for their pastries — no margarine, & that they usually start baking at around 2AM (she says she hardly sleeps). They’ve added a bunch of food to their bakery. As usual, everything was fantastic. Everything is made fresh daily.