Progressive Eye Care – Boca Park

The entire staff was great!
I had my appointment with Dr. P Chen. He was fantastic!
From start to finish I felt comfortable and taken care of.
The equipment seemed to be state of the art. It was certainly more advance from the last time I saw my optometrist in San Francisco, only 2 years ago.
After the exam, I was encouraged to go to the lens crafters eyeglass store in the front area.
They are two separate businesses in the one shop… I think they are separate, but in the same space. I did not see anything that wowed me in their selection. But I was WOWED by the level of service with the optometrist!
As long as I am in Las Vegas, and scheduling my annual exam to have my eyes checked.
This will be my spot! And then just take my prescription somewhere else to find glasses I like.
Which they make very easy to do with all the needed paperwork to be able to go anywhere!

I needed contacts and found this place was less than a mile from my house. This location is in the Boca Park shopping center, next to Panera Bread. Bonus points because they are open until 7pm and they are open weekends! Sayyy what!?! Their flexible hours make me really happy. When I called to make an appt. the girl who answered the phone was beyond friendly and answered all of my questions. I made an appointment for a couple days later. They texted me a day before my appointment and all I needed to do was reply yes to confirm, so cool.
On the day of, I arrived a few minutes early to fill out paperwork. The ladies who were working the front counter were very nice and professional. Great customer service.
Anyway I met with Dr. Chiu and had my exam and my prescription remains the same, yay!
They offered for me to buy the contacts there, but they are a little more expensive than what I pay for them online. Still, they gave me a couple free trial boxes to take home since I was completely out. I will definitely be coming back here for all of my eye care needs.

Made an appointment while perusing the frame selection at Lenscrafters. Was able to get in when I wanted and was not kept waiting. The staff and doctor were friendly and helpful. I felt valued as a customer and had all my questions answered and concerns addressed. A very positive experience.

Took my daughter to have her first eye exam and see if she does need glasses. She was checked in quickly and they saw her within 5 minutes from the time we checked in. She was seen by Dr. Chiu, he was very nice and patient with her. When he stepped out with the results, he explained everything clearly to us. Explaining that her eyesight isn’t too bad and that she only needs it for seeing the board in class and doesn’t need it for reading, playing or anything other activities at this time.
My daughter was very comfortable and happy with her exam, not nervous at all!

Great customer service! I was visiting out of town and Stephanie was able to get me in right away as a walk in. Doctor was amazing and explained himself very well. Was able to be in and out and taken well care of within an hour. Great job guys!!!