Tire Works Total Car Care

Great prices and service. All work was done in a timely manner. A loyal customer for ever.

Shadley was great, everything was the same as quoted over the phone. Dropped off and came back in an hour. Great service.

Was looking to match a damaged tire on my new Hyundai since dealership didn’t give a rats ass about a «Impact Damage» Issue. It is a lease so if the tire blew… They weren’t going to be getting back the car in the same condition I assume. But After calling around and finding it would take up to 3 weeks to get a matching tire in, I called Tire Works on Jones & 215. Shad was on top of it. Got me an appointment right after work (Sailed right in) and they were done in 20 mins. The price was about half what other places (Discount Tire, Pep Boys, Firestone) offered and had it in stock as well. I would highly recommend Tire Works for all of your auto needs.

These guys down here will take care of you! Great service, friendly mechanics, and fast. These guys will go the extra mile for anything you need. My car was in really bad shape and when they gave it back it was just like new! Talk to Amal he is the manager and every time I come in he greets me as if we’ve known each other for year great guy and awesome manager!

Amazing service! Shad was completely helpful and explain everything to me step by step of what was going on with my car. I was treated with respect the entire time and I am extremely happy with my car now! I am definitely coming back to this location for any future car service. Thanks guys!

HORRIBLE SERVICE IF YOU CAN EVEN CALL IT THAT! Went in, the guy said they would change my cap & if I had problems to come back. Well the next day my check engine light was on again, guy said «no appointment, just come in» I arrive & wait over 20 mins for someone to assist me. Then the guy (in front of other customers) tells me I need an appointment, & when I mention that’s not what I was advised he BELITTLES me in front of everyone saying «Well am I supposed to serve you & make these people wait?» HORRIBLE! RUDE! Called the Customer Care line for several days, Jasmine never ever spoke to me. Useless as a manager! WILL NOT BE RETURNING. HORRIBLE HORRIBLE HORRIBLE!!!

I have been a loyal customer at this location for years. My last few visits have been a bit disappointing but my encounter today ensures that I won’t ever be coming back.
I purchased four new tires from this location two months ago. I had a nail in my right rear tire and I wanted to get it checked out. The guy assisting me could not have acted more disinterested if he tried. He told me I’d have to wait 45 minutes before someone could look at my tire. I told him I didn’t have that kind of time, my tires were purchased from his location, and if there was anything he could do I’d appreciate it. He told me no and didn’t even try to stop me when I walked out the door.
I drove to the Discount Tire location on Blue Diamond where an associate took all of 5 minutes to inspect my tire and determine that there wasn’t a leak. He shook my hand and told me told have a great rest of my day.
Oh, and here’s the best part… Discount Tire was slammed. All of their bays were full and I had to wait for the five people in front of me to be assisted before it was my turn. How many customers were ahead of me at Tire Works when I walked in? None. Zero.
This Tire Works location used to be a very helpful place but those days are long gone.

Well I came to this establishment about 4 months ago and my experience was phenomenal. The staff was great and they even hooked me up with some discounts for my oil change.
This time I came in for an oil change which started ok. The staff seamed friendly (note: different workers from last time I came). Then about an hour later the guy from the desk came and told me that I needed new brakes because mine were dangerously thin and needed to be changed asap. I told him I had no money, but he tried to sell me one of their credit cards to help pay for the brakes. I told him no because I did not see the brake engine lights on or hear any brake noise.
So I started to read more about this establishment and I found out that they have been trying to sell people new brakes even though they did not need them.
So like most of the people on Unilocal who came to this facility I got a second opinion from my car dealer, Planet Nissan. The mechanic told me that my brakes were fine and do not need to be changed, and they didn’t charge me to look at them, so thanks Nissan.

This place is a rip off. They also don’t know how to diagnose a car.
I went in for an oil change and for them to check the tire pressure because my light kept coming on.
They charged me 50 dollars for the lowest possible oil and said my pressure was fine. They also told me my back brakes were shot. They wanted 400 dollars for that.
I took it to the dealer. It was the front brakes and there were two nails in my drivers side tire.
That is dangerous!
They are liars who just want money.

Approximately 6 months ago, I went to Firestone to get my oil changed. The guy convinced me to get synthetic oil. I have never ran synthetic on my 2010 Challenger before. Based on his recommendation, I changed over. When they called to say my car was ready, they told me I needed 4 new tires. I had less that 40k miles on my car at the time. I would not authorize the work over the phone. He then proceeded to try and scare me by saying they were so bad he wasn’t comfortable with me driving away on them. I again said I’d be in to look for myself. Upon seeing the tires, I agreed that one was on its last legs n was willing to buy two. I asked if they did nitrogen. The do not. So they were willing to change my tires n not fill them to my specifications which I would not have known if I didn’t ask. I also heard another mechanic giving the same speach to another customer over the phone. Needless to say, I did not get my tires changed there. I came to the Tire Works on Jones. I did not tell them what had happened. They looked at the tires n said one was bad but suggested two and a rotation and allignment.
Fast forward to today. I’m back at Tire Works getting my oil changed after 5000 miles. That is the recommendation from Dodge and should be well within range for synthetic oil. My car has been running a little off. Come to find out, the oil in my car is regular oil. Firestone charged me $ 80 for a typical oil change. The guys at this particular store are crooks. Don’t go there. Go to Tire Works on Jones and the 215. They’re nice, reliable, and honest!

I came in without appointment on Saturday morning just when they opened to buy one new tire. The guy on the desk is not very friendly and not interested on helping me at all. I walked out after 20 mins waiting for anyone to help and went to Firestone on Rainbow and Warm Springs and they are far better customer service than this place.

My experience was great. The staff took time to go over everything in detail. This team does an exemplary job with car maintenance and customer service. Thank you Anthony and team, Ill be recommending your business to my friends and family. your hard work does not go unappreciated

I have been coming to this location for 2 years now and I have always gotten exactly what I needed without a run around or sales talk of things I might need to take care of down the road that should be taken care of now. They always diagnose and discuss and make sure I am satisfied before I leave and in Record time. I trust them with my baby and she has had a great life because of their care. Thank you Tire Works!

I will never go to this tire works again. I went in to get a new tire and they tried to up charge me $ 110.00 for labor and who knows how much for the tire. The guy I was speaking with was Anthony I told him I had warranty he said no you don’t because it doesn’t show on the computer well that is probably because he didn’t check. I told him I had the invoice gave it to him and oh he found it. Also I needed a lug nut and stud because the mechanic broke mind but supposly it was because it was on wrong we said it was okay. Then they wanted to charge us $ 30 dollars for both parts and 160.00 to put the lug nut and stud on. Long story short we went and got the lug nut and stud somewhere else for $ 5.00 for both and had someone else put it on. So disappointed!

SUCH NICE STAFF!
This location has always been good to me! I ALWAYS panic when my low tire pressure light comes on & I know it’s because of the rapid weather changes but still it gets to me…
I always come here since it is on the way to my work right off of Jones on the 215 so it’s a quick stop & I have been to other tire works locations but this one is ALWAYS like ready to help you.
I just drive up & one of the workers always come right up to the car & ask if I need anything & of course it’s always to fill up my air & w/​o hesitation they say «o no worries we will check that for you.» Plus they just do it complimentary out of kindness.
Thanks guys I will definitely come back & even for more major stuff although I hope it never comes to that situation *crossing fingers* but props to the workers here for sure!

I will never go here again. ZERO STARS
I went in for an oil change; they said it would take about 30~45min so I decided to just wait inside the store. I noticed an hour later, my car was STILL where I parked out front so I asked one of the guys working when they will actually take my car in to get it worked on. They said within the next 10min, they will get my car in, and out of the shop in 30min.
While waiting there, the guys working there were very unprofessional. I went outside to make a phone call, once I was done, one of the workers who was on his smoke break came over– the conversation was filled with so much cussing that I couldn’t believe he was talking to a me (a customer) I understand he was on a break, but he still has to be professional.
2.5 HOURS later– the car comes out, the technician as to take my car out for a run because they spilled degreaser on it. While driving home (Thankfully is about a mile away) THE HOOD UNLATCHED! They should be very happy I was not on the freeway when this happened!
I WILL NEVER GO BACK TO THEM!

I wanted to make sure I left a message about how wonderful the service was that I recieved from this branch. Thank you laron j. for such great customer service. I will surely come back and will recommend this place to everyone.

Absolutely terrible service. Would definitely give 0 stars if it was possible. After having 4 new tires put on, we noticed the car was shaking, so we took it back to have them fix the problem that they caused. After making us wait an hour, they told us that their balancing? machine was not working properly, and needed to be calibrated. There were others there with me who had the same problem, and we were all told to come back in a week.
Fast forward a week, I called to make an appointment to make sure that the machine was working and so we wouldn’t have to wait there while they fixed the problem. They set me up with an appointment and told me I would be in and out. The next day when I arrived at my appointment time, I was turned away and told that the machine had still not been calibrated. How can they be putting tires on other vehicles safely for a whole week if the machine is still not working? Frank, the manager, had nothing to say besides offering free oil changes, but why would I want to ever again entrust my car to a shop who clearly cares nothing about the quality of their work?
I will never spend a dollar here again, and recommend that you look elsewhere when you need any tire or vehicle services.

After having a run in with an island after making a left hand turn way too fast, I had two tires on the left side of my car that needed to be replaced along with the rims.
Fortunately Tire Works was just down the road and they opened early at 7am, I had my accident around 6:30am. So I drove my car and waited in the parking lot until they opened.
I talked with Frank the manager once they opened and explained what happened and about 10 minutes or so later he gave me my verdict. The two tires definitely needed to be replaced and the rim was bent at the top of one of the tires. He said his vendor didn’t open until 8am so I called my boyfriend to tell him what happened and waited. My boyfriend showed up at 8am and a little while later Frank called me over to show me some tire rims on his computer and to go over costs. All of this went pretty smoothly, I choose my rims and was told how much everything would be.
My boyfriend and I left since this would probably take a while.
We had breakfast, went back to our house and I waited to hear back from them. And waited and waited. Finally around 4:45pm I called them and was told my vehicle was ready and that due to a computer malfunction they did not have my phone number and couldn’t give me a call. Which was bull since the computer malfunction occurred right before I left and Frank had written down my phone number. I was told the paperwork had been misplaced, so they did not have my phone number.
Anyway, I finally had my car back at 5pm. I would say it cost more than I thought it would, but everything looked fine. But what I was disappointed in was not getting a phone call and having my paperwork get misplaced. Ah well, at least my tires were replaced and now I have some nice rims too.

I got a nail in my rear tire and took it to Sam’s Club to get it repaired. They told me it would take about an hour, so I left the car there and went out for lunch. They called me 20 mins later and told me they could not fix it because the nail was too close to the plug.
I decided to take the car to Tire Works and they told me that Sam’s Club probably lied to me because they were able to patch it up for me at no charge. Usually it would cost $ 24, but I tipped Tim $ 20.
Thank you!