Eaton Realty, LLC

We bought a house from Eaton Realty through another realtor. The house had some window issues where the seals were broken and we would not have closed the deal without having the owner fix them or compensate us in the price. Eaton Realty told my wife and I the windows were under warranty (they called the company who installed them) and I could have them repaired for free once I moved in, since the owner was unwilling to do this before closing. Long story short, Eaton Realty did not do their homework, the windows did not have a transferable warranty (according to the installer and manufacturer) and we now have over a thousand dollars in windows to repair. Be careful if you are a purchasing a house from Eaton, since they seem to be unwilling to do their homework and just want to get the sale done which could cost you in the end.
RESPONSE TO EATON:
You are right, double checking YOUR research was my burden, a $ 1K+ lesson your organization has taught me well. You are also right, the house was «AS-​IS» and the windows were a sticking point for us you ensured was no longer a problem by telling us they were under warranty. Ultimately, you were the seller’s representative, not mine, but it is sad that that is your only real defense for doing what you did. I am simply ensuring everyone else who buys from someone you are representing «burdens» themselves by double checking what you tell them. Have a nice day.

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