US Post Office

Worst customer service ever. They have the need to lecture you about what you should or shouldn’t do. Lazy workers at their finest!

If I could choose my home PO — this would be it. I love the employees and it’s always quick in and out.

Came here at 10:30 am on a Thursday and though the hours stated OPEN, the doors were locked and closed. Why bother posting hours if you’re not going to abide by them?! DONT COME HERE!!!

I had an awful experience here today. I almost never use the USPS for packages, always FedEx. This one had to use the mail service. Nothing is done by computer, it’s all done by hand which I was not expecting. Well, Rhonda felt it was her job to laugh at and insult me rather than guide me. When I called her on it she said it had been a hectic day. I guess she felt that entitled her to be rude and condescending.

I mean post offices always suck. You just have to pick the lesser of the evils. This staff isn’t nearly as useless as some of the ones I’ve come across at other stations. Never had any problems using their services here.

DO NOT drop off packages here without them being scanned. We walked in with a box & placed a medium box in the inside slot as told by the male USPS employee & it «mysteriously» disappeared. I spoke with the manager of that location & she stated there is no way a box just disappears on it’s own and no way a box can move forward without being scanned. That means the only other way for a box to go missing is if their employee & probably the guy at the window who told us to put it in the box stole the box. I’m out $ 35 but I may not even get back my money for the label never used because it’s being investigated which it cant be investigated because it was never scanned and because it was never scanned I should receive my money back but it has to be investigated but because it was never scanned it can’t be investigated and …

I found it funny how every priority envelope was dirty. The women that work here are rude and not helpful at all. The one I dealt with made me feel like I was dumb for not knowing the «postal» costs. The only reason I came here was for the $ 5.96 flat rate shipping, great deal.

This afternoon I went to the Belmont Shore post office simply to mail a package the cheapest possible way and asked an employee who was helping in the line to provide me with that information. Instead they told me, «I cannot provide that information, it’s a usps policy.» I was taken aback and restated my question puzzled that they could not help me with this simple question. Again they repeated their answer and were quite rude, very unhelpful, and told me to wait in line and pick either that box or this box not indicating the prices. I am very surprised and offended by this irrational answer to a very rational question for an establishment. I rarely ever write complaints, this may be my first or second one. Please tell me was I wrong to ask this question??? Is it an actual policy that you cannot direct a customer to the cheapest packaging? I wish I had that employee’s name she should not be in the front helping customers. I do not recommend this post office.

I got tired of waiting at the Anaheim St. post office where most of the people in line are getting Money Orders. The line is much smaller here and it’s easy to get in an out. The main problem is the parking, but if you go before 10 am, it’s free and not nearly as crowded.

I don’t know why I would ever rate a post office on Unilocal but my experience today definitely makes me glad I’m writing this. Just overall great customer service, quick and easy lines, and some of the employees take the time to ask you how your day is going. Little things like that make this post office the one to come too.

the location gets a little busy but the folks at the counter are always nice and really work to get you out of there as fast as they can.

I don’t understand why this place has three stars…
I went here this morning to mail out a package to an acquaintance in New Jersey. I packaged it in priority mail like I normally do, but when I went to the self service kiosk… the options looked a bit weird to me, and I had questions. So, I went up to the counter for help. There was no one in line, and this was around 10:00a.m. The lady at the counter was quite helpful in explaining the new priority mail. She took care of everything, and in no time, I paid and was on my way. So, five (5) stars for you, Belmont Shore Post Office! :D

Parking in Belmont Shore is a pain, but this is a nice breezy location to take care of mail stuff. I came in for a money order, and found it a lot quicker than the local 7 Eleven. Just be sure not to confuse this with the PO Box-​only location a block away.

Haven’t had a problem here really.
Only thing was, Went to get a po box here and I had already paid for it online and everything. Got there at 430 and the lady turned me away saying it takes forever. So I came back the next day in the morning thinking it was going to take awhile. The lady I talk to this time is nice and what do you know. Takes probably less than 3 minutes to get my po box set up. Other than love this place!

This particular office has the most friendliest workers I’ve encountered in the US Postal Service! Even though this office is a bit further, it’s where I go to do my business.

The business hours have changed. This place opens Monday-​Friday at 8:30 AM instead of 8 AM. Good luck if you are trying to get an early start.

DO NOT get a PO Box here!!!
They royally screwed me out of my box by holding onto my payment because I hadn’t included a $ 15 handling fee. Meanwhile, they reassigned my box to a new customer. I received no notice of any kind. This was in August 2011.
Fast forward to November 2011, I get one call from a Ms. Beverly Brown saying only that I was short on my box payment. I call back and speak to another lady who said I only owed 15 extra bucks. I told her I’d come in Saturday.
First thing Saturday morning I get a call from a frustrated Ms. Brown who only leaves me a with a brief message saying I owe 15 bucks. I call back and she informs me that they’ve been holding my check since Sept because I didn’t include the 15 and the box has gone to someone else. I inform her that the first time I heard of any additional payment required was just a few weeks ago.
I came in in person 3 weeks prior for a key and the asian lady that works there looked at my ID and let me buy a replacement key. I told her I spoke with another lady there just this past Thursday to let her know I was coming in, and again NO mention of the box being given to someone else.
Beverly Brown’s own two message never communicated that the check was held on to and MORE IMPORTANTLY, that the box was given to someone else.
I told her I’d invested in stationary, mailing labels, envelopes, business cards, all with that address. That I’ve had invoice payments being sent there and why am i JUST NOW finding out about this?!
I just get a dumb «duh um» response from her with no answers, no solutions, and no recourse.

I’m not and never have been a savy «Post Office Person» so when I go to Post Office locations I’m always ready to deal with «Attitude.» I don’t use The Post Office except if I’m mailing a large item, gifts or special items ie. delivery confirmation, insurance the whole lot ‘ya see. The impatiance, condecending posturing and the «you can complain all you want, you can’t get me fired attitude» become boring as sex with my ex and I’d had enough of it!
In this day of paying [for me] everything on line the above pretty well covers it. Also, I do need stamps on occasion and always keep a book handy just in case I need to mail something.
I’m old enough to remember when it cost 3 cents to mail a letter!
This Post Office location in Belmont Shore is the only one I use; I’ve been to other locations and PU! Here most of the time (98%) I’m in and out like the burger!
Yesterday the clerk filling out my signiture required form was very helpful because, I forgot my glasses (old and forgetful is as old and forgetful does!) nice people there even though there are lines, the wait is tolerable.
So, I’m sticking with this place like a booger on a windshield!

I can walk to this post office. I like that.
I always have to wait in line at this post office. I don’t like that.
Most people who work there are pleasant. I like that.
One guy, every time I see him at the counter, tells me he has lived in Japan and practices a few Japanese phrases on me. EVERY TIME. I actually like that, too, even though I wonder if he recognizes my face.
But then one woman who helped me the other day wasn’t as pleasant as the others. I didn’t like that.
She was trying to be friendly, but what she said came out as sort of rude. She was just too patronizing and treated all the customers like we were a bunch of kids who needed instructions.
So yeah, mixed feelings about this post office. But I want them to stay there, because, after all, I can walk there. It’s such a huge plus for me; yes, I can walk there.
If you can’t walk here, you probably would want to go some other post office. Avoid the line.

I’m not sure why this post office is always insanely busy. Although it is usually on a Saturday, no matter when I arrive during the day, there is a huge, slow-​moving line. Even this past weekend, I thought I would outsmart them by showing up when they opened at 9:00 am. Nope, I got there at 8:58 and there was already a line. We all waited there like crazy people in front of the giant metal shield until it finally lifted at 9:04 am. I think I heard angels sing. But just for a second.
I think this is another one of those post offices that could use a separate line for people with issues and questions and who are generally pains in the ass. I was the fifth person in line.
Customer #1 was mailing two packages, and had used the Priority Mail address labels but didn’t want to ship them Priority. Of course not.
Customer #2 wanted a money order and needed to put it in his Priority Mail envelope. He got his money order and walked away to fill it out.
Customer #3 wanted a money order and to ship his envelope Express Mail. The clerk explained to him that since he was sending it to a PO Box he either needed to sign a delivery waiver so a postal employee could accept it or it will get sent back in five days if the recipient does not pick it up. He was very indecisive and it was an issue that apparently needed to be discussed for ten minutes.
Customer #4 needed to ship her Express Mail envelope and needed two stamps for the letters she had. She then had to discuss Express versus Priority because with the holiday on Tuesday, Express still won’t get there until Wednesday. Oh, and she needed some tape to seal the envelopes because apparently her tongue doesn’t work. Oh, and those stamps are cute, could she get a book of those? Oh, and she’ll get the photo stamps kit too.
Oh, and here comes customer #2 now, hovering, because he’s realized that he didn’t buy postage for his Priority Mail envelope when he bought his money order.
Oh. My. God.
You people are all idiots.
Thankfully, the guy at the postage only station called me over since I had my envelope ready to go, and was not (at that moment anyway) a complete idiot. I finally walked out of there at 9:17 am.
Gah! Belmont Shore Post Office, you win again.