Perfection Auto Body & Glass

Onorato Garage wrecked my car. State Farm recommended Perfection to do the quote on repairs. Paul Sherratt was great. He meet with me after receiving my car from State Farm to go over the damage caused by the mechanic. Paul kept me informed of the process and timeline of everything. Perfection did not repair my car because State Farm totaled it out but Paul and his employees were great and even helped me gather all my belongings from my car when it was closing time. Great to have friendly people in a poor situation. Thanks again Paul! And to your employees. :-)

To say some good things: their customer service is outstanding. I left a not so flattering review earlier and they talked to me about it. But back tot he old review: it was way too much for what happned. I get they do great work and all, but it was very expensive

Shoddy Work and poor follow up. In all my years of bringing a car to a body shop this is the very first time I’ve ever been dissatisfied. Our insurance company recommended them so we brought our car in due to an accident. We needed two doors replaced on our vehihcle but they miscalculated and thought we only needed one door replaced. This ended up costing us hundreds more in car rental fees because by the time they actually ordered the new door it was back ordered. We were happy once the car was finally done but once we got it home we noticed swirl like marks in the paint job as well as rubber gaskets around the door that were not seated properly. Additionally, the ‘new’ door handle and ‘new’ mirror had scratches on it. The hood also had brand new scratches on it. Needless to say my wife brought the car back in and the manager said the job was not completely done and that the paint needed to harden for another four weeks and then Precision Auto Body Glass would buff out the imperfections. The thing is, we were never told the job was not complete and that we needed to come back in for some additional buffing. It was as though they were skipping over a step in the process and hoped we wouldn’t notice to help them gain additional profit. As you might guess, they denied they had created the additional scratches. An overall frustrating experience. We’ve contacted our insurance company and they are working on resolving these issues. I would certainly not recommend Perfection Auto Body & Glass to anyone. I agree with another reviewer that the waiting room is nice but there is a chemical smell that has to be endured. It’s the time waste and denial of damages done to our car that is the most frustrating. They could easily and quickly address all our concerns but the willingness does not seem to be there.

These guys did a wonderful job repairing my car. I was rear ended & they got me in quick for an estimate & scheduling appt. for dropping off was easy… i got my car back quicker than expected and everyone was so friendly and helpful. Thank you. I would recommend them to anybody needing body work done on their car.

I had a great experience working with Perfection Auto Body & Glass. I had two separate insurance claims and Steve took care of me. I was going out of town and they let me leave my car with them to be worked on while I was out of town. When I returned my car was ready for me and the repair job was perfect. I will definitely be going back.

Fast and friendly service. Only bummer of a deal is they are booked a month out :(its the holiday season and the weather is snowy and cold thus more people probably have body damage to their car like me! Oh well, I will be making an appointment for my car to be fixed in January here.

Had rear bumper on my BMW M3 resprayed by Perfection recently. It was looking bad but Perfection made it look like new once they got done. They did an excellent job and I was very satisfied with the work and quality of repair. Paul was good at keeping me informed it took 3 days but they did an excellent job. And they are always busy so that is a good sign. Glad they are located in Longmont also.

I am extremely dissatisfied with the work done by this auto body shop. My boyfriend took our car here for extensive work– hail damage and and a run-​in with a deer– because they have an insurance adjuster onsite. The work required removing the roof of the car, and when they did so they broke the pistons for the rear door AND put the passenger seat belt on upside down. Before we even left the parking lot after going to pick it up we had to turn around because I couldn’t fasten my seat belt. After they «fixed it,» the seat belt continued to stick from time to time which made the «fasten seat belt» alarm go crazy on the dashboard.
They also apparently removed screws from the mud flaps, causing the wheels to grind against them when making a sharp turn. The seat belt rarely sticks now so when we took the car back for them to fix their shoddy work we decided not even to mention it to them, lest they do more harm then good for a third time. I believe the work overall shows a disturbing amount of carelessness on their part. For an auto body shop named «Perfection» I am really disappointed. Maybe we just had some bad luck or someone was having an off-​day, but I have never experienced anything quite like it. I would not recommend this place and don’t plan to go back.
Only upside: they people who work there seem nice and they have a comfortable waiting room.
EDIT: After moving across the country, we took our car in for a check-​up where they noticed extreme wear on one of the rear tires. «Perfection» Auto Body missed a pretzel-​shaped bent support bar in our car when they worked on it, which could have lead to a tire blow-​out had we not caught the mistake. Fortunately that didn’t happen, but we did have to replace all four tires on our AWD vehicle as well as have MORE body work done. Let me repeat… DO NOT TAKE YOUR CARE TO «PERFECTION» FOR WORK! The worst experience I have ever had with car repairs.

If you ever need auto body work done in Longmont area, go here. Sadly, I was involved in two fender benders earlier this year, and this place beat the place on 3^rd by a long shot. Less expensive and top quality work and out-​of-​this-​world service.