Fairfield Inn & Suites Memphis

Stayed here on a Saturday night. The hotel is very nice very clean. The staff is very friendly and are eager to help you. We really enjoyed the indoor pool and indoor whirlpool. It was nice that there was just us in the pool section. The breakfast didn’t start until 7:00 but they had it out at around 6:30. So the lady in the front desk told us we could go ahead and eat if we’d like to.
Breakfast was delicious. Waffle maker is good as well. It’s not a big selection, but what they do have is good.

Very nice hotel just a little outside of Memphis right off the freeway. The neighborhood seemed to be a little iffy at first, but where the hotel is at its safe. The high end cars in the parking lot helped me realize this was ok.
Staff is very friendly, even though I booked the wrong date, the staff corrected my mess up and gave us a very nice room.
I recommend this hotel!!!

This place was AMAZING! Everything was remodeled just recently!!! Friendly staff too. We ran late and missed breakfast but the staff let us get some food and was very thoughtful. On our road trip, we stayed at over 6 different hotels and this place was by far our favorite. It is extremely clean and quiet. At first we were a bit put off by the entrance of the hotel because it goes through the back. We automatically assumed it would be a shabby place but once we got into the lobby and our room, we were ecstatic! The room was spacious and bright and nicely decorated. The front desk is so sweet. We purposefully planned our trip so that we would be able to stop by here again. If you’re ever in Memphis, please check this place out. The price is amazing for this kind of service and room. $ 109 (As of late July) The other places were more expensive and was a disappointment after staying here.

Man this place is sooooooo hit and miss… i have one good stay at this location and two bad ones… including this one… so here goes… i show up and get my reservation… the young lady who checks me in doesn’t even bother to check my platinum elite membership… and she doesnt tell me about my reward points until i ask about them and all she says is yeah they are there and doesn’t give me an option on what i would like to do with them… she doesn’t give me the platinum key cards she give me the regular one and puts me on the first floor… so i think to myself whatever… we go to check in the room and it smells like somebody has been train smoking in there… then we come back out and ask for a different room where she says no problem again not checking what my status is… so i ask her do you not give out the platinum key cards any more and she thats when she looks at the status and says we do… then gives the excuse… its about that time for me to go… so i guess that constitutes bad customer service… so i also asked for late night restaurants and she procedes to tell me about fast food places… which are not restaurants… if i wanted fast food places thats what i would have asked for… so we go to our room change and come back down and i asked her about a cab and she says they usually take 10 mins if they are in the area then goes back to what she was doing… usually i get offered to call a cab… so whoever she was does not need to be at the front desk… maybe cleaning is more her alley where she dont have to interact with customers and or provide customer service!!!

Staff was super friendly. Room was great. Doesn’t seem busy and doing some construction so the upgraded our room. Signs said construction to be complete Feb 2015.
Hopefully the renovations include the elevator to match the quality of the new rooms. Also Breakfast lobby area was kind of small.

Fairfield Inn is located off of I-​40, several miles east of the city. It’s great if you’re just driving through (as we were), but not ideal for those staying to explore Memphis. They’ve got a large parking lot that has plenty of room for trucks and RVs. It’s odd that the fron entrance is facing the highway instead of where the street entrance is located.
When we checked in late (around 8 or 9pm) there was only one person working the front desk. There were several people in front of me, and a few who made it known they weren’t happy. The girl working the desk kept her cool and handled everyone as quickly as possible and maintained a smile the whole time. There’s no way I could have pulled that off if I were in her shoes.
Our twin full-​bed room (no double queens here) was small and no-​frills. No mini-​fridge or microwave, just the basic stuff like a dresser, desk and TV. Not bad if you just need a place to crash for the night and you’re on a budget.

Bought a room on priceline and was thoroughly pleased. Room was clean, breakfast had a nice mix or hot/​cold foods available. A little out of the way from downtown but not too far. Only downside was when we tried to locate the hotel on google maps, it directed us to a location that was 30 mins away on Macon Road, not Macon Cove… but have since rectified it. Would stay again.

In all fairness, this was a clean, comfortable hotel. It’s also not a Fairfield by Marriott although it appears that the management is making efforts to bring it up.
It appears that this hotel started life as a Sleep Inn or similar and
was bought by Marriott. My room appeared to have improved linens as well as the tub and surround. The sink had not been done yet, nor had the bedroom furnishings. The lobby has been upgraded.
If you’re looking for a Sleep Inn/​Days Inn experience with a nice breakfast in a not-​so-​nice part of town, this is your place. If you’re looking for a Fairfield by Marriott, this isn’t it, not quite yet. Unfortunately, I’m not sure the property will lend itself to fully reaching what I’d expect from a Fairfield.
Regarding someone reporting bars on the windows of the motel next door: those are decorative diamond-​shaped dividers from the ’80’s when that was in. Nothing more. Yep, there’s a huge dark parking lot behind the hotel. And yep, there’s a large freeway right next to the hotel. I was treated to the sound of a semi blowing a tire at 6:00 AM. The windows are not well soundproofed, so it’s going to be loud if you’re on that side.
And the «freshening» scented spray. Oh my. Disgusting. Don’t bring your allergies. One of our group had a ripping sinus headache the next morning because of it.

I stay almost exclusively at Marriott brand hotels and enjoy staying at them but this one is so nasty I will be sure to avoid it in the future

This place isn’t great, but it isn’t all that terrible.
Location is not the best, with a gigantic, empty parking lot in front of it — we thought the place was closed when we first arrived! Pretty far from some parts of Memphis, but you’d have to pay more for a closer location.
Room wasn’t bad– fairly clean (except for stains all over the desk chair — yuck!). Our friends were across the hall and they had a mini fridge in their room, whereas we did not; but we booked the same style of room.
The people at the front desk were very friendly and helpful when we went to get towels and then toilet paper — still unsure where housekeeping was and why they never visited our room!

Really bottom end of the Marriott chain!!! As another reviewer stated «this place really gives Marriott a black eye!!» and I certainly agree!
The hotel is filthy and smells like pool Chlorine as soon as you walk in the door! My room on the second floor was suppose to be non-​smoking but reeked of cigarettes.
The office style room chair at the desk was incredibly stained by God knows what and should have been pulled from service I’m guessing years ago.
Our company went to CLC to save on hotel expense and I have stayed a some very nice properties but this sure isn’t one of them.
I posted a few pictures to bolster my review.
Note: The Office Manager on duty was very nice.

Ugh. We stay at Fairfield Inns a lot. This is the worse one by far. It gives Marriot a black eye.
The entrance of the hotel was. .. in back? Our room smell like someone used an entire spray can of Febreeze. The grout in the bathroom tile didn’t exist in spots – not fun with bare feet.
And the breakfast was a joke. How do you mess up cereal? Well, you keep the milk in a mini fridge that doesn’t work. Yum yum. .. Raisin Bran with luke warm milk!
When I was in college, I stayed at a hotel worse than this one because I forgot to book a reservation. However, as an adult, we booked a reservation at a reputable hotel, and this literally stunk. I personally would go another few exits before stopping for the night. Honestly all the hotels at this exit looked a little slummy – this is probably the best of the bunch. That was the *only* reason I gave this two stars.
I seriously have no clue where these 4 and 5 star ratings are coming from with the other guests. That is crazy.

This place was one of our stops on our road trip back to Cali… Using my Marriot Points 10,000 to be exact I secured us a King Suite, on arrival we found that the staff had upgrade all the King Suites away to other guests…
Not worried about that and not acting a fool like some might… The Hotel Manager offered me the Jacuzzi Suite instead… Cool right??? Yeah the fact that My Platinum status probably factored into that doesn’t bother me at all so we accepted…
So the rest of the night is spent in a nicely cleaned Jacuzzi with Beer & My Baby :)
Room: Very Clean
Jacuzzi: Spotless
Staff: Friendly
Check In & Out: Painless

I stayed here for one night last week. I chose this hotel because of the poor ratings for the Courtyard the next exit up. I was also told by a friend that the Courtyard was only fair and that there were not many restaurants nearby.
I agree with Doug, the previous reviewer, the location is awful. So much so that when I pulled up to the hotel I almost called and canceled my reservation from the parking lot. I decided that it was only one night and I would give it a try. Once inside it was comparable to many other properties. It was clean, relatively new and the staff was nice and professional. The free breakfast idea was nice but the eating area was so small and crowded that I had to take my breakfast back to my room to eat.
The location is a little menacing but other than that it was OK. On my next trip to Memphis I’ll stay at the Courtyard.

Fairfield Inn & Suites Memphis is a hotel on the low end of the Marriott spectrum of brands. I stayed here two nights in August for a business meeting. I am a loyal Marriott customer, and I belong to the Marriott affinity program. I usually avoid Fairfield hotels, but I had few choices because I booked at the last minute during the anniversary of the death of Elvis. This event, attended by people from all over the world, never made my radar as I was getting ready to go to Memphis for the first time.
OMG, this hotel was bad. I suppose it would be okay if you drove up, went into the hotel and never went out. That way you could pretend away it’s failings.
It is located off the freeway on a dead-​end street at the end of a huge asphalt parking lot populated by big rig trucks. So much for a beautiful setting. The slum motel next door has bars on the windows, which was a little scary. More scary was the rat that rushed me one morning while I walked around the property. Also, I returned to the hotel one afternoon to find that the coffee maker had not been cleaned. Other than that Mrs. Lincoln, how did you like the play?
The only plus is that they serve Jimmy Dean sausage biscuits for breakfast, which they advertise on their website. Apparently the rats like the Jimmy Dean biscuits as much as I do. (Review based on one visit.)