Enchanted Nails Spa

Classless and tasteless, if not racist. I came here to relax after a long day of work. I’m a first generation American of Asian descent. While I’m Americanized in many ways, I can speak Vietnamese. As soon as I sat down, the salon workers (who were also Asian) immediately started talking about me in Vietnamese as if I wasn’t there, presumably thinking I couldn’t understand them. They said all sorts of mean things about me, including about my appearance. They also discussed at length whether I was Korean or Japanese (on whom some Vietnamese people tend to look down). I received no apology or discount after I told them I understood everything. The whole experience was uncomfortable and unprofessional, and downright un-​fun. And besides all that, they didn’t even do a good job as I spent $ 70 there. Don’t go here.

This place used to be awesome, but has really gone downhill in the last couple years. The last few times I’ve been there (yes, I have been dumb and gave it more tries because it really used to be wonderful!) I’ve been so rushed through its ridiculous. ½ the time they don’t even put a top coat on you, regardless of the nail tech. 2 weeks ago I got a mani/​pedi and she was done with both in a total of 40 minutes. I expect a relaxing experience, nope. Most places a pedi takes 45 mins to an hour. No base coat or top coat on my feet, they don’t use the «cheese grater» anymore, and barely a minute of massage. Got it done on a Thursday and both looked ragged by Monday. She pretended to use the cuticle pusher thing, didn’t touch my cuticles with it and didn’t even look at what she was doing, looked into the air and all around her like a kid with ADD. While my nails were drying, a new person came in for a mani/​pedi and she got the same tech. She was picking out her polish and the tech came back 3 times to tell her that the water was ready. 3 times in maybe 3 minutes. So rude! And the whole time, there was a man sleeping in one of the pedicure massage chairs, he seemed like a manager or owner, so tacky. I’m really shocked at how much this place has gone downhill. Too bad.

I’ve become disenchanted with enchanted nails! This has been my «go to» place for nails the past 3 years but no more. Darn, I want to love this place. It’s convenient to my home, has plenty of parking but the quality is not there anymore.
Tonight’s experience was a disaster and my nails reflect it. I had an appt. for a mani/​pedi but was treated like they were squeezing me in. I began with a pedicure from T (don’t want to use her first name). Shortly after she began, another nail tech came over and started working on my manicure while I was seated getting a pedicure. This young gal, threw a towel over my lap and placed a bowl of soapy water on the towel. I had to balance that bowl of water while T was doing the pedicure and the other gal was attempting to do a manicure. It was really unpleasant trying to balance the water filled bowl on my lap. At times it spilled when I had to move my feet or exchange hands. You get the picture… I should have been a contortionist!!! Glad I didn’t expect a relaxing experience. DO NOT DO a mani/​pedi at the same time on one person. If they’ve overbooked customers, than tell them they can only do one service.
The results were a mess. My fingernails were clipped/​filed unevenly. I pointed this out and was told that I should have spoken up sooner. I spoke up AS SOON as I saw my nails. I attempted to get things corrected but the gal working on the manicure was not about to do that. There were problems with the pedicure too. The paint was applied unevenly. T was pleasant and has done quality work before but tonight was not up to par. When the mani/​pedi was completed, it did not look like my nails were done professionally. Going to look for a new salon. Time to move on… disenchanted:(

I have been to Enchanted nails a few times and I thought it was pretty decent unfortunately that opinion has changed. I brought my sister and my mother here to get their nails done for a wedding this weekend. My mother has never gotten her nails done so she was ecstatic to be there. The atmosphere was very rushed and rude! They were very unwilling to answer questions or give you prices. You could tell they were very annoyed and in a hurry. They even started cutting and doing my mothers finger nails while she was in the massage chair. They were very rough with my acrylics and the technician made me bleed with the sander and was upset when I was in pain and pulled away. They also made no small talk at all so it made the whole thing very awkward and long. For what I paid it wasn’t worth it especially because every little thing becomes an add on. For plain french tips in nail polish gel or acrylic they charge you an extra 10 dollars. We don’t get our nails done often and aren’t picky people and now we don’t plan on coming back.

Enchanted has been my favorite nail salon since they opened. The staff was wonderful, the salon was always clean and quiet. Please note, WAS!
In the past few months, since the salon has a new owner, not only have i noticed a decline in the attitude of the staff, but also in the cleanliness os the salon and the actual service itself.
The last few times i’ve been in, i have had my manicure done by the male owner. Since he has been doing my nails they are all breaking. My gel mani used to last 3 weeks, now not even 2 weeks.
Time to find a new salon.

Not bad.
I was looking rough and needed to run a few errands in this part of town, so I called to see if they take walk-​ins, she made me appointment instead.
So I get there and there are 3 other people in there — 2 drying and 1 just finishing up. Now, it’s cold outside so I’m only a little skeptical.
The person doing my nails was friendly enough and I was in and out in an hour.
My nails looked fine for the price I paid. The manager told me they had a 7 day guarantee on gel for first time customers and I did end up chipping one before the 7 says was up, but didn’t go back in.
The salon itself is clean, people friendly enough and I actually like the way they display the gel polish so you can really see it — it’s on a little stick, so you don’t have to remember the number, you just bring it over to the tech.
I will consider getting a pedicure at this place in the future.

Their prices are ridiculous for the quality of their work. I’ve had my nails done other places for much less and they have looked amazing.
The entire experience was uncomfortable and I won’t be returning :/

Great pedicure. Great service! Comfy, clean salon, great massage chairs and great massage from the tech (although I am pregnant so they are hesitant to put any pressure on soles of feet — standard basically everywhere.) And you get to pick your lotion you want to be massaged with. Pedi looks great overall good experience for $ 27 :) I will be back.

This place had me sold with the name alone, «Enchanted». Seriously, name another local business that uses this word? Marketing brilliance. Magical.
First, the parking situation is great – close parking right outside the door.
Now, onto the digs: clean, bright, and new equipment. There’s nothing worse than walking into get your nails done – sitting down in the massage chair and feeling like the chair hasn’t been cleaned since 2005. Enchanted Nails doesn’t have anything like this: the chairs are new. They are clean, and they will even make a space for your latte if you choose to bring one in. The team that works here is very welcoming.
The first pedicure I had here was their standard $ 27 deal. It delivered what you want: about 35 – 40 minutes of soak, clean up, lotion and paint. The second pedicure was their deluxe pedicure for $ 40. This is about an hour long and includes all of the above, and added hot towel treatment and hot stone treatment on your calves, ankles and feet. I don’t normally go «all in» for these types of things, but it was rough week. Treat yourself.
If you live in Mendota Heights, St. Paul, IGH, I recommend this place. It’s delightful.

I was able to get an appointment for 4 pedicures on a Friday with just over an hours notice (12:15 appointments). This shop is clean, attractive and quiet. It was quite relaxing. Our toes look great and everyone was pleased.
I took in 3 teens, only one of which had ever had a professional pedicure. We had one pair of particularly rough feet — no problem! The ladies working were pleasant and friendly. The girls were thrilled — massage chairs, choice of lotion, good selection of polish and a staff that treated them like adults.
We chose this shop as it was pretty much between our house and destination Mall of America. Having previously checked the Unilocal reviews on MOA nail salons I knew we were not going there. What a great find. I will go back.

I have been here several times and usually without an appointment– I always get in right away (even on Friday afternoon) They always do good work here and it’s a nice clean space. Neil sold me on the gel manicure and did not disappoint, it’s been almost a week and my nails still look perfect! For sure will be back as a regular!

As a walk-​in at 9am on a Friday, I was pleasantly surprised to get my mani-​pedi taken care of immediately.
My nails looked beautiful. My only disappointment was that the french manicure didn’t last longer — through no fault of the spa, I just wish I could have shown it off longer!
My pedi was done by another person and gave a great foot massage. Over 6 weeks later and my polish hasn’t chipped one bit.
It’s a beautiful spa and everything is clean, comfortable, and enjoyable.

I am very stingy with my stars but this place filled all my criteria for ratings so it has to be a 5. First I was greeted warmly upon my arrival I had made an appointment and didn’t have to wait. Then was offered tea, soda or bottled water after I was seated. There is a row of foot spas on one wall and manicure tables on the other. The foot spas are high backed massage chairs with the spas attached. My person took great care to make sure that the water temp was one I was comfortable with. I had a certificate fom KGB deals. And she looked at it and them proceeded to give my feet the pampering of their lives. I would reccomend getting the enchanted pedicure at least once in a while It is well worth the extra 28 once in a while to treat yourself. For over a half hour my feet and legs were soaked and massaged with sented sea salt gels. My feet were wrapped in warm towels all while sitting on a massage chair I had total control over. Once that was done the pedicure was done with great attention to detail. Every little bit of jagged nail and cuticle was removed. I shall return.