In-Phase Air Conditioning, Refrigeration & Appliance

They just get it done and I have not seen better prices for their service. I appreciate their integrity and great service… thank you InPhase.

These guys were about as helpful as breasts on a boar. I have a GE fridge that is fairly new. I needed the door handles tightened up. They just said call GE because they didn’t want to work on GE as they don’t have GE parts… like I am going to know more than they are about how to get GE parts or find a GE appliance repair company. They wouldn’t even spend the minute it might take to give me GE’s tel number saying just look on the internet. If they are this crappy and unwilling to help someone in this situation, I’m sure they will be wonderful with other stuff.
Thanks for the help guys,

I called based upon the great Unilocal reviews, but was a bit nervous having something like my A/​C worked on. I’ve had quotes in the past for things like plumbing, and a 30 minute job can cost $ 1,700. I fully expected to hear, «your a/​c is broken, so you need to buy a new one.» Much to my surprise, Kevin was just as honest as everyone says he is. I had an extremely easy fix and the cost was minimal. He could have easily told me that x, y, and z were wrong and I would have paid for it. I am glad I found someone who works on appliances and A/​C that I truly feel like I can trust.
Thanks so much! :)

Kevin is about as good as it gets. He is very professional, cares about the safety of his customers and backs up his abilities with facts about how things should be done. It was an enjoyable experience working with this company and I will be going back to them when my other AC unit passes out!
UPDATE!!!
Kevin is the jack of all trades apparently. His team fixed an issue with my bbq grill hood that had me throwing fits over the last year. I had 5 contractors come up, some never called back and 1 guy actually took my motor and never returned it. UNREAL. Here comes Kevin, as he is installing my AC unit, I figured I would ask him about the hood issue since it could be up his alley. He sets an appointment to measure the specs, etc… and his team fixes it the SAME DAY. No «hey its going to take 2 weeks for the part, etc» which I was fully expecting considering my prior whiffs with other servicers. Expectations exceeded. Ridiculously good service. Reasonable prices, and he cares about SAFETY. When I look at all the other reviews, he seems to do this frequently. Thanks again.

My new A/​C guy. He is KNOWLEDGEABLE. That is HUGE. All the other HVAC companies you call cannot give you the correct time of day. He understood my issue exactly on the phone, knew my product and general industry information. After going to another company with really sub-​par techs, I will definitely be using Kevin to do ANY a/​c work for my house.

In AZ, working AC is just about the most important thing you need on a house. We are happy to have In-​Phase keeping everything running in tip-​top shape. His knowledge of what’s happening is seriously amazing. He works hard and fast and always charges the most reasonable rates. Thanks Kevin! You’re the best!

Kevin is amazing. Let me just say that I called him three years ago with a 17-​year old A/​C unit that was close to death. Any other A/​C guy would have told me «get a new unit» but Kevin totally worked with me. He knew I needed to squeeze a little more time out of the dying unit and so he pulled off a miracle fixing my multiple problems to get it running again.
Also, not only was he *kind* enough to respect my need for a less expensive fix and *talented* enough to resurrect a dead unit, he handled a humongous yellow jacket wasp’s nest in the unit (killed ‘em all).
His awesome work gave my old unit another three years of life until it finally gave up the ghost last month. I called Kevin back and he was ready, willing, and able to get me a super price on a new unit, installed. I’m so happy… and WHO in their right mind says that after they have to drop a couple thousand dollars on a new A/​C unit?
ME, that’s WHO! Because I called Kevin.
Totally honest, reliable, friendly, and fair. I trust him and his work 100% and would recommend him to friends, family, Unilocalers, etc.

Kevin is awesome. He is honest, reliable, and hard-​working. I’ve used him twice and both times he exceeded my expectations! He is incredibly knowledgeable and was able to fix the wiring on my circuit board (instead of making me purchase a brand new one).
I recommend him 1000%.
Thanks Kevin!

What a Great Guy! I was trying to set up a service call and instead he spent 15 minutes (for free) walking me through what to do and how to keep it going in the future.
He was very courteous, knowledgeable and thorough.
I am really going to refer him to everyone I now and scheduling an appointment for him air conditioning maintenance.
Thank you!!!

Today I received two Nest Thermostats in the mail. I am not too knowledgeable when it comes to installing thermostats, but these seemed to be easy enough. I hooked everything up to what seemed was the correct connections. Upon turning my units on the thermostat said it was cooling, but my vents were putting out hot air. I called Nest to diagnose the problem, and long story short after an hour of attempting different methods was told that the thermostats were not compatible with my AC units.
I was about to pack them back up, and send them back but decided since Kevin is so knowledgeable, and trustworthy I would call him to get some advice. He had the issue fixed over the phone in under five minutes. He was more than happy to help, and didn’t rush me off the phone. Turns out the wires weren’t color coded correctly. One of the wires which was white, I connected to the «W» input as the instructions had stated. In reality, it should be an orange wire, and should be connected to the «O» input.
I don’t blame the Nest customer service woman. She was genuinely trying to help. I do think that Nest should have a better handle on demographic situations such as this.
Kevin on the other hand is as good as it gets. I will always give him my business when I have issues with my HVAC. And you should too.

I called this company about a quote for a new residential heat pump. Kevin was very nice to talk to and seemed very knowledgeable about ac units. However, trying to get a quote from him was impossible. He came out to check out my existing unit (he was an hour early, thankfully my roommate was home). He said he would email me the quote after I texted him my email address. I did so and didn’t hear back from him. I tried two more times by calling him to have him send a quote. Both times he said he would, but I never received anything. I finally gave up trying because I didn’t want to deal with the hassle.

I called this company on a Thursday 1÷10÷13 to obtain a quote for a new cooling & air conditioning system. They took my name and number and said they were in the middle of a job but would call me back later. Today is Saturday 1÷12÷13 and I still have not heard back from them. I guess they don’t want my business.

Kevin is friendly, talkative, and down to earth. You can instantly tell he’s a genuinely good person. He’s also an AC repair wizard. I took an interest in what he was doing and he gave me more information than I thought possible about my system, what to expect from it, and how to care for it so it lasts. He fixed a problem with my thermostat (I didn’t realize it was my thermostat) quickly and for a very, very fair price. I highly, highly, highly recommend him. He’s up there on the top of my list with Selberg Electric and Artie’s Master Plumbing for A+ Arizona contractors.

This is the first time ever I am writing a review, but Kevin from In-​Phase Air has been outstanding. After my tenant’s AC went out (condenser coil leaks) and after two SCAM contractors from Chase Roberts and another independent contractor «Chuck» charged me over $ 800 total for leaks and repairs, the AC still didn’t work. Kevin came out the very same day and repaired the problem by next morning. He has been very professional and I will definitely use him for all my properties in AZ from now on.
Ed

Kevin is freaking amazing. We called him after we returned from our vacation. He did troubleshoot over the phone, but I still wanted him to come by. He is so reliable, honest and thorough. The only thing we needed was some freon or it equivalent now a days. Very reasonable price and trustworthy. I added his number to my contact list on my phone. I am glad I have someone who can take care of my A/​C in the future.

Returned from long vacation to find one of our Lennox central air units wasn’t blowing any air, despite me being able to hear the blower motor. Called them to schedule a service call to replace the blower. Kevin asked some questions then instructed me to check outside for ice on the compressor line. Sure enough, there was a grapefruit sized glossy snowball of ice on the line despite it being 100 degrees out. Kevin said I don’t need a service visit to get it running again. Told me there’s probably 6″ of ice on the coils inside the air handler so I merely needed to turn it off for 3 hours, then turn the fan from auto to on for 30 minutes and everything will be fine. He was right, it was.
Kevin explained that it froze up with the storms we’ve had here and the sudden rise in humidity. That a contributing factor was my too restrictive & dirty air filter from Home Depot. And /​or that I might be low on coolant. He also explained what kind of filter to get instead of the ones we had been using.
I had Kevin out a week later as a follow-​up and recharged the coolant which was low.
So, we’ll be using Kevin from now on for all of our service & repairs. Will give him our business too when it is time to replace our 15 year old systems!

It truly is a relief when you can find someone that you trust. Its like when you find a good mechanic, you keep going to him even though he might be on the other side of town, because you know he’s going to give it to you straight and sell you only what you need. In a nutshell, that’s Kevin.
I just bought a new home, and I was concerned about the AC units because they didn’t seem to be blowing enough cold air. Kevin came out and quickly diagnosed the problem. About an hour later things were already starting to cool down, and it didn’t cost me anywhere near as much as I had feared.
I know I’ll need to replace one of them soon, so when I do I know who I’m going to call.

Yet another rave review for In-​Phase! Our A/​C stopped blowing cold air late last Friday night; Kevin was out first thing Saturday morning. He immediately assessed the problem, replaced the parts and had it restored good as new within an hour. He also came out last year with his team to replace a condenser unit in our attic on a sweltering July day. It was a difficult task to maneuver the unit over my unfinished attic floor joists but they did it – and were thorough, professional and even cheerful! the whole time.
I absolutely trust him to do what I need — and only what I need — to get the problem fixed.

my 170^th review goes to Kevin, who came to our rescue by repairing our air conditioner. We left a message for Kevin late wednesday evening explaining that A/​C was not blowing cold and inquired as to when he could get out to fix our air conditioning. he called us back and attempted to help us troubleshoot to make sure it was in fact an issue, he explained that sometimes the system will freeze up when trying to cool down the house to quickly. he said to text him at midnight if what he suggested did not work. it did not turn out to be the issue he thought it might be — so, we were scheduled for the noon the next day. Kevin arrived at our home before us and had starting working on the problem. turns out to be a broken fan.
THANKS Kevin for your honesty and professionalism. I would highly recommend you call him if your AC has any issues.

Kevin, you ROCK!
I called him to inquire if he serviced refrigerators and although he doesn’t, he helped me troubleshoot the problem over the phone and explained a very simple solution to get it cooling again. All without the need for a service visit and costly repairs/​replacements.
Thank you for your honesty and assistance. I’ll be sure to refer others to you.
I called Kevin to install a new unit for me when I couldn’t get it properly repaired under warranty by Brewer’s a/​c. Kevin installed a new, energy efficient unit as promised and now my tenant is happy. I’ll see you in court Brewer’s.