I’ve definitely had better. I ordered the cheese steak. Was disappointed. Not a lot of flavor. Not a lot of meat. No comparison to the real Philly cheese steak. And kind of pricey for the size. Think I’ll try another place for a cheese steak. Two thumbs down.
Jayesh S.
Rating des Ortes: 3 San Jose, CA
Terrible service! Lady on the counter was a mean ****. Only good thing was the Philly(which explain the 3 stars) Would never go back until expeditor is changed.
Igor T.
Rating des Ortes: 4 Walnut Creek, CA
Did not get migraine while eating here(unlike 1* reviewer). :). Actually, I’ve been eating here occasionally for couple years now. We always choose this place over others that offer fried food. Never got disappointed. Why not 5*? I think places like these(in food courts) can only get 4* which is the top.
Isa R.
Rating des Ortes: 1 San Jose, CA
Got a major migraine after eating some bacon cheese fries. I never get migraines, but it started during the last half of my meal. The fries were okay, the bacon was almost nonexistent, the cheese was scarce and gross. The two young, workers handling the food were not very hygiene health conscious. Although I’m happy to say they were wearing gloves. Will never come here again and will make sure that everyone knows they should avoid this place like the plague. Looks are deceiving.
Anindita D.
Rating des Ortes: 4 Dallas, TX
Great subs. Esp their Cajun chicken and the cheese steak sandwiches are very good. Would recommend everyone to visit.
NSK U.
Rating des Ortes: 2 Fremont, CA
My family of four got very sick after eating the sandwiches. Not sure if this is because of cleanliness issues at this restaurant or Great Mall’s food court.
John P.
Rating des Ortes: 3 Santa Clara, CA
Solid 3 stars in terms of the food, quality, and taste. But 3.5 when it comes to mall food. It’s a pretty new restaurant in the food court and in addition to classic Philly cheese steaks they offer chicken sandwiches, and deluxe style fries that include cheese, bacon, and other add on’s. I ended up trying the classic Philly(medium sized) with cheese fries and drink. Combo will cost you around 11 to 12 dollars. Portion wise, not bad and the sandwiches are made to order. As for the cheese steak, I felt as though they didn’t put enough meat compared to other mall philly cheesesteak restaurants I’ve tried. As for the cheese fries, I felt the employee didn’t put enough cheese on it… especially considering the upgraded fries will cost you around 1.50 more. Overall, for mall food, not a bad option if your sick of subway or mcdonalds.
Jessica C.
Rating des Ortes: 4 San Jose, CA
Yummy cheese steak. I love there food. Don’t go on the weekend unless you enjoy crowded malls. I take it to go. I am taking off one star because the took the Pepsi machine away & now have coke.
Jennifer T.
Rating des Ortes: 4 Campbell, CA
So my sister and I split the regular Philly and it was perfect! $ 11 too so pretty cheap! She is super picky on meat and there was nothing picked out for being fatty or gross! They didn’t add a lot of veggies which we like, but when we asked there was no hesitation and charge to Add… or mean looks. Def would come here again! Best choice in the food court!
Beth K.
Rating des Ortes: 1 Napa, CA
This establishment accepted a credit card of mine by some stranger. The forced the transaction through even though the card would not swipe. Thanks to the management of this company I have lost money just because they wanted to make money. If a card does not swipe, there is a reason for it. IT’S STOLEN. There is no reason to force the transaction. This place deserves no stars but my review would not be accepted by Unilocal without one. Ridiculous.
MARK P.
Rating des Ortes: 2 Morgan Hill, CA
Don’t call it a Philly Cheesesteak – it’s Mall Steak, and that’s all it will ever be. So-so and a poor value.
Lucky D.
Rating des Ortes: 2 Santa Clara, CA
I decided to have a sandwich at Charley’s, as it seemed better than most of the poor food options in the Great Mall food court. I ordered a Deluxe Philly Cheesesteak, and a fountain drink for $ 8. The service was quick and friendly, but I found that the sandwich was pretty bland, and didn’t have much cheese on it. It tasted ok, but wasn’t very satisfying or tasty for the price. Although not directly Charley’s fault, the food court tables were not all cleaned, and I found the rest rooms to be pretty messy too, with toilet paper and water on the floor. This should be taken into consideration at this, and other food court restaurants here. I would probably not come back, and would just skip the food court altogether next time I’m at the mall.
Lois K.
Rating des Ortes: 4 Lakewood, CA
A great place for hot sandwiches in the Great Mall food court! When we were weighing our options, we tried a sample of the Philly cheesesteak. That won us over. We had the Philly Steak Deluxe(with green peppers and mushrooms) and topped it with lettuce and tomato. It was pretty healthy and affordable because a large sandwich can be shared.(Ok, we’re both women but we were really full!) Good fuel for a day of shopping! :)
Erica M.
Rating des Ortes: 4 Fremont, CA
Chicken Philly is pretty good. Could be a little less pricey though.
Michael G.
Rating des Ortes: 3 Palo Alto, CA
Philly Cheesesteak Deluxe. Nothing special and kind of bland. Light on the meat as well. Probably won’t go back. 2 ½ out of 5
Rosie M.
Rating des Ortes: 4 San Francisco, CA
I was planning to get noodles or rice, when my son devoured a Philly sample. Ugh, okay, we went to get food that he would eat. We ordered the Philly cheesesteak with tomatoes and a large kiwi lemonade. I slathered my half of the sandwich with hot sauce. It was pretty decent. The kiwi lemonade was not half bad. I wasn’t in love with it, but my son likes it, so that’s okay. I’ll return because I usually eat where I can get my kid to eat.
William S.
Rating des Ortes: 3 Milpitas, CA
Pretty decent place to come eat for sandwiches. Probably now my favorite place to eat when coming to the mall. I’ve never been to any Charley’s Grilled Subs before, as a matter fact, this is probably the only Charley’s place I’ve ever seen. Enough with the chatter and I’ll make it quick to the point. Good price, taste just as good as Subway(not sure how much healthier it is compared to Subway) if not better on taste than Subway. Fast and decent service and that’s about it. What I ordered; Jalepeno Bacon Chipotle Chicken(I was a bit disappointed as it wasn’t spicy to me at all) and upgraded my meal to what they call a gourmet meal that came with some yummy cheese fries topped with bacon. Bottom line I’ll be back here when I get hungry when I’m at the mall.
Ashlee M.
Rating des Ortes: 4 San Jose, CA
Love their subs for lunch! I always get the mushroom philly! Customer service is friendly and fast! :o) Yum!
Leanne P.
Rating des Ortes: 4 Milpitas, CA
Oh Charley’s, how I love you! I’ve been a Charley’s fan since they opened in Eastridge mall back in 2005. The flavors are always amazing and the sandwiches are huge! G and I usually split a large philly cheesesteak and an order of their fries with cheese and bacon. Yum yum, what a great carb overload :)
Mister J.
Rating des Ortes: 5 Milpitas, CA
Last nite I had a desire for an Arby’s Roast Beef sandwich. Went to the Great mall food court and it was gone. In its place was a Charley’s Grilled Sub. Ordered a deluxe Philly Cheesesteak and had them put everything on it. It was outstanding. Fries were thick and very good. Cost was about 9 bucks but I didn’t mind because it was so good. They had 7 – 8 employees working there too so the ordering process went quickly.