Kmart

This store has had an identity crisis. It was Kmart, then Sears Grand, now Kmart again. Last night, I fixed a late supper: a bowl of chili. I am heading over to sit on the couch to watch some TV and eat and the bowl of chili went flying across the living room. Well, I wish it had landed on my couch because my couch has insurance on it for spills, but no… only a tiny bit landed on the couch, the entire rest of the bowl exploded all over my light tan carpet.
So here I am at 8:30 pm on a Saturday night, in my PJs with nothing in my house that will clean up such a horrendous mess. Plus, my pocketbook isn’t exactly full of extra cash to purchase a bunch of equipment for carpet cleaning, not to mention my little condo is too small to have extra machines around that I’m not using on a regular basis.
My first instinct was to go to Kmart (I don’t do Wal-​Mart) and I have a Sears credit card with zero balance on it. I go there and wander around the store trying to find the department that sells vacuums. Turns out they hide that department behind a giant wall of electronics. Have you noticed that new Kmarts have a lot of dead-​end isles and weird places that make them hard to navigate? I have.
Anyway, I get there and they have a few options, the cheapest being about $ 90. The only one of those in stock is in a box that looks like they delivered it by dropping it out of a plane. I figure, I’d better get home and start cleaning as soon as possible so I grab it. When I get to the checkout, I tell the cashier that when the receipt prints out, I want her to write on the receipt that the box is severely damaged. She won’t do it. All I want her to do is note that the box was damaged when I bought it – just in case I have to bring it back — so they don’t give me a hassle at the service desk. She refuses. She doesn’t know «if she can do that». So, I tell her I’m not making the purchase. Then she decides she COULD ask her supervisor. Of course the supervisor says it’s no problem to make a note on the receipt. She offers for us to open the box right then, which I decline. I didn’t feel that it was necessary, it was just an extra precaution.
Kmart, work on making your isles easier to navigate and work on having your cashiers have a little bit of a brain. I’m sure no employee has never been fired for writing on a receipt that a box was damaged at the time of purchase. I’m doing you a favor by buying it at full price!