Big 5 Sporting Goods

Ok. I want to aplogize in advance for the rant I am about to post. I took Zachary to Big 5 in Modesto to find some shoes. The store was practically empty so I figured boy this ought to be easy. Was I wrong about that. After about 5 minutes Zachary found a pair he liked and we decided to ask for his size so he could try them on. That is when the hole thing turned. We could not locate anyone in the shoe area so he went up front and they said someone would be right with us. So we waited and waited as I could see several employees just talking and laughing and even had one walk right by us and go in the back. After about 20 minutes Zachary went up front again and we got the same story as I was still seeing people just standing around. They told him they were really busy and someone would be with us shortly. I guess the job to look for shoes requires a lot of special training. I told Zachary we would go somewhere they appreciated our business.
As we were walking out past the employees standing around I advised them we were leaving and going somewhere that valued us as a customer. First out of this one little punk I got a OH WELL and when I advised him I was going to contact his Corp office he replied GOOD LUCK WITH THAT and the girl at the counter just smirked. I got home and called the store and spoke with the true manager of the store as she was not aware that anything had taken place or that she was not contacted about needing more help on the floor. She apologized as she was in the office and no one contacted her about anything. I will never ever give Big 5 another penny no matter what. I value customer service and feel even if you are thinking it you should never ever say it. You never know who may be a potential employer and they will remember the service they received from you. I am now finished ranting.
I thought maybe it would be a better experience but lol the joke was on me for even thinking about coming back to this store.

Been here twice now and can’t say I’m impressed. Not that Big 5’s are impressive but, some are definitely better than others.
First trip was last June for hunting licenses. Took longer than it should have. Staff seemed a little unfamiliar with the automated system the state uses now (glad I didn’t have to use this place during the good olé analog days.)
Second was very recently. Needed some cheap, rough use shoes for one of my rougher boys. Totally amazed to see NO shoes on sale AT ALL. Quite a few empty spaces on their wall as well. This is one of Big 5’s bread and butter departments to boot!
Will try again, not enthused right now though…

Every time I shop here there is always an issue why they can’t use the store coupon. They are not eager to help you save money. Other sports stores in the area have reward cards and use competitors coupons.

Today I was helped in the shoe department and it took over 30 minutes to get a pair of boots. The lady that was helping me also had other customers, which is understandable, but she didn’t ask for help.
I needed a different size from what I was brought. I was standing there waiting and other employees were walking out of the back and I asked if they could help me and the said no because they weren’t in that department.
A skinny, hispanic man came out of the back and walked over to help the other employee and lady. Like seriously, I know he saw me waiting, even when he walked into the back area when he came from the front. He finally walked passed me and asked if I needed something. So I told him she had brought me 2 pair and I wanted a different size. He didn’t hear me and rudely asked «what did you just say?» So I repeated myself and told him I wanted .5 and full size bigger. He only brought me a .5. After trying them on, I need a bigger size. I heard him laughing and talking in the back so I walked over and asked him to bring me a different size. He rolled his eyes and said «sure». So when he came back out, he set the box down with an attitude and said «here ya go».
I rarely shop at the store but I was told by my employees to get my work boots there for a cheap price. I was happy with the price of the boots but I was displeased with the service I received. I honestly would love to keep going there for summer activity supplies and work items BUT I don’t know if I’d appreciate the poor service again.
I gave 2 stars because of the decent price of the boots because other stores are 70 – 80 $ more. Other than that, there was nothing pleasant about my experience today.

I was in desperate need of a tent for an impromptu camping trip. Ordering online was out of the question due to the extreme express shipping rates.
I tried walmart, bass pro, target, and dicks and to them, tents either come in the less than $ 40 flimsy or greater than $ 120 professional (for some reason bass pro thinks that because it looks like an amusement park it will make me blind to the exorbitant prices). On top of this lack of price range, their lack of selection was terrible too (you have 3 tents to chose from and majority were family sized when I only needed a two person).
Then I come to big 5. I had several option and a variety of capacities to chose from. They even carried the tent I would have purchased online! Overall, I am very pleased with this store (I looked at some other items and found the selection and prices to be equally as impressive).
While it doesn’t boast waterfalls, fish tanks and taxidermy (I’m talking to you bass pro), it has everything you are looking for with more options and less money (I’m not a professional, I’m not climbing Everest, I don’t need a $ 200 tent).
Make this your first stop for sporting goods.

They have a limited selection of a lot of things.
I think their biggest asset is their selection of althletic shoes.
Their selection of althletic clothing is very limited, basically comprised of one or two current styles — but none of it quite appropriate for very cold or very hot weather.
I like the fact that they still have a limited selection of firearms and ammunition. The downside: their prices are very expensive.

Customer service is not the best. They didn’t have the standard 357 ammo in stock. There bathrooms are located in the back and a hazard to get do. All kinds of ladders and buckets to get through. Staff does not look like they want to be there.

Went in here today to purchase football cleats for my son. It’s our first year playing so yes I had a few questions. I waited 15 mins before I had to ask for someone to help. They sent a guy over who clearly hates his job. I asked him to measure my sons foot. He said 7. So I picked a few different shoes he was bothered he had to go look. Came back with a 8.5 and told me that’s all they had. He told me he my son has a weird shoe size so it’s going to be too hard to find him a cleat. I then said out of all the cleats you have here, you don’t have 1 that will fit him? He rolled his eyes and said I guess I can look. He went in the back and I left. Went across the the street to Dicks Sporting Goods! Review to follow. Will never shop here again!

I was in Big 5 this afternoon and will never return. Andrea, the cashier was extremely rude. I needed to use the ATM machine, but there was a shirt on top of it. She didn’t move it. There was a huge box that needed to be moved also in order to stand in front of the machine. She refused to move it. I had to! She was also very curt and unfriendly. I’m going to return the shorts. Not a fun experience buying the clothes that I enjoy so much. Would rather go anywhere else and get a happy friendly face :). Pretty simple.
Having Andrea at the front of the store is definitely not a good idea. To the back, please… If it were me in charge, today would be her last day. No joke.

I love this place! Great local business and we get all our camping needs here. Yes they may be a little more priced at times, but it’s what we call keeping it in the community. It’s what helps modesto thrive!

I came in this store to purchase a watch. The prices leave a lot to be desired, but what really irritated me was the customer service (or lack thereof). I came in, and asked the woman behind the counter where the watches are. They were right behind her. The watches were behind a glass case, and she took plenty of time helping me out! When I got ready to make my purchase, I noticed that her manager was helping another customer with a return. I went over to her, and she put a sign in front of me that said «register closed», and rudely pointed out to me as if I were blind! She was about as inept as her employees she manages. A lot were in the shoe department just standing around doing nothing. I won’t be going back there again!

Shopped today and everything was great! The prices of work boots were fantastic and On Sale. Also we bought 2 pairs of tennis shoes just because they were $ 19.99 each. The 2 men that were working the shoe department were dressed very nicely. One had a bow tie and the other was wearing a tie and sweater. The clothing was the first thing I noticed and I thought that was awesome. It’s nice to see employees actually dressed nice for their jobs! Check out was fast and easy and even the assistant manager was bagging and helping the register girl. Very smooth today!

A HIGH FIVE TO BIG FIVE
(CRAPPOLA RATING= 5)
I usually don’t go to BIG FIVE too much, since it is a lot like the «BIG LOTS» of Sporting Goods, and now I have minimal sporting needs. But when it is White Elephant Gift Time, well this is a good place to grab a knife/​screwdriver combo, or another crapo thing-​a-​ma-​bob gift. The White Elephant rules of my workplace X-​mas party set the cost at $ 10 – 15 (and it is a challenge at the last minute, to find something that people will not dread, AND MAY WANT TO STEAL!).
This BIG FIVE fulfills that exacting law of the Holy White Elephant, and furthermore, right next door, there is a Party Supply store, with a nice small gift bag for 59 big cents! BIG FIVE is BIG on cheapo knives, air guns, slingshots, and other crap that your mother would never buy you as a kid… because it was too dangerous. Mother was right of course, but now that I can buy anything I want, the thrill is gone, and quite boringly, I wind up buying what I need!
BIG FIVE also helps out with another annoying problem that I have. There seems to a mysterious roving black hole in my house, that always seems to suck-​up pocket knives, letter openers, pens, portable camping salt/​pepper shakers, and whatever else that I may need. No matter how many pocket knives or folding razor blades that I buy, they always disappear. My wife also hates them for some reason and also hides them… and come to think of it, I think she also snatches my pens too!
It does not seem to matter how many knives or pens I buy, nor how much they cost. There are never around when I need them.
Besides that, the other stuff in the store has gone down in quality BIG time over the past FIVE years, matching the BIG CRAPPY ECONOMY. So yes, they have cheap sneakers in the back, but I do mean cheap, as in cheap crap!
If you need the good stuff, well I have to go all the way to the Bay Area or even SF (e.g., New Balance store), use Amazon, Sports Authority, or other places for that. Anyhow, thank you BIG FIVE for saving me on that White Elephant Day! The BIG FIVE KNIFE/​SCREWDRIVER COMBO WAS ALMOST STOLEN!
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Edited & Notes added by popular demand:
According to Wikipedia:
The term Big Five may refer to some of the following:
«Business and government:
* Big 5 Sporting Goods, a publicly traded (NASDAQ: BGFV) is a sporting goods retailer headquartered in El Segundo, California with 388 stores in Arizona, California, Colorado, Idaho, Nevada, New Mexico, Oklahoma, Oregon, Texas, Utah, Washington and Wyoming…
The Big 5 name is derived from its start in 1955 as five Army-​Navy surplus stores in Southern California. For the 2004 fiscal year, Big 5 had $ 769.9 million in sales…
Other:
* Big Five (Hawaii), an oligarchy of five corporations that ruled over Hawaii
* Big Five (California politics), an informal institution of California’s government
* The five permanent members of the United Nations Security Council: United Kingdom, France, United States, People’s Republic of China and Russian Federation
* Five Families of Cosa Nostra in New York: Gambino, Genovese, Bonanno, Colombo and Luchese.
* Big five US investment banks prior to 2008: Bear Stearns, Goldman Sachs, Lehman Brothers, Merril Lynch and Morgan Stanley
Sports and entertainment:
* The Big Five movie studios of the Hollywood Golden Age, see studio system
* The Big Five Academy Awards, Best Picture, Best Director, Best Actor, Best Actress, and Best Screenplay
* Big Five Game, a term coined by the hunting fraternity in Africa to refer to the five animals said to be most difficult to hunt: Rhinoceros, Leopard, Cape Buffalo, Elephant and Lion
* Big Five (orchestras), the traditional top five orchestras in America
* Big 5, the most popular monsters of the Japanese media company Toho: Godzilla, Mothra, Mechagodzilla, King Ghidorah, and Rodan
Science and technology:
* Big Five personality traits, a theoretical construct which describes human personality as organized along five dimensions or factors
* Big5, a character encoding method for Traditional Chinese characters
* Big Five, a term used to describe the five most devastating extinctions of life on planet Earth.
* Big Five, a term used for the US Navy battleships of the Tennessee and Colorado classes
* Big Five Weapons, five biological weapons developed by the United States Army…»
Not to be confused with a HIGH FIVE:
«The high five is a celebratory hand gesture that occurs when two people simultaneously raise one hand, about head high, and push, slide or slap the flat of their palm and hand against the palm and flat hand of their partner. The gesture is often preceded verbally by the phrase „Give me five“ or „High five“. The originator of the high five is a subject of controversy.»
…and is actually yours truly!
(and if you believe that, I have both the Brooklyn & The Golden Gate Bridges on a buy one, get one free sale of only $ 555.55!)

Because regular price isn’t good enough use coupon above. good til oct 12^th

I enjoy going in here and looking around. They have a very large supply of sporting equipment. Something for all ages. Me, I like camping so this is where I go to buy my camping gear when I need something. Have never had to return anything. Service has always been with a smile although sometimes I got the feeling they didn’t want to smile, but, they still did.

Obviously it’s not the greatest of sporting goods stores. It’s more like the poor neglected step-​child of the bunch. However, it’s close to where I live and the prices are good. This is usually where we get my daughter’s soccer basics. Cleats, bag and shin guards. The service is pretty good, and the sales are comparable to other stores (sometimes better).