Elegant Nails Spa

I would not recommend this place at all they have horrible customer service. I went for a manicure and the lady that helped me did not do my cuticles. On top of that I had to change my color option 3 times because they did not have those colors. I ended choosing the color gel 199 that was a very pretty bone color… And on my nails it looks like no color after 3 coats… I was already in this place for about 2 hours for just a pedicure and a manicure that I didn’t want to wait any longer…
I came back to see what they could do and the manager that was there basically had someone do my cuticles on top of my gel manicure did not had her redo the job even after knowing the horrible experience I had there… He told me that if I wanted to change the color it was going to be $ 10 even tho I have no color on my nails. I told my friend about it, and she told me that she had gone there for nails and within 4 days they fell off I just wish I would have know this or seen the Unilocal app before wasting my money there. I had to choose a star because this app makes you, but if it was for me I wouldn’t even put a star.

If I could give this place zero stars I would. I went in on Friday for a gel manicure and regular pedicure. I neded an emergency mani/​pedi as my regular manicurist wasn’t available. I decided to give this place another try and I highly regret it. First of all the employees are very pushy when you already let them know what you have requested and keep insisting for the customers to get additional services.
My pedicure was fine but she must have messed it u p from when she had me get up that I realized when i was walking out my big right toe and little toe were already messed up. Yes I could have demanded to have it fixed, however I had a bad experience with my manicure that I had to have them fix one nail three times.
The lady who had worked on my manicure decided not to fix my nail and kept insisting it was ok. I let her know that it was and that it had some bumps and bubbles along with lint that she ended getting stuck to the nail. I asked if she can just redo it from the beginning, but refused that she only tried filing it off and repaint. Oh let me tell you it was alot worse. It was bubbly and super thick. She said nail ok now and i said no its not. She kept trying to fix it by simply applying oil and smooth it out. I said it is still wrong and im not happy i told you to please fix it right. She walked away and I just went to the counter to pay since she handed me my bill. I let the guy know i wasnt happy when he asked if everything was ok. He had i guess his dad come and look at it along with two other employees talking in their language. The lady seemed upset and it took a good 15 minutes just for them to tell me she woud fix it. The lady filed it again and it still wasn’t good that she had anothwr lady tell her that she had to remove the polish completely off. So finally she fixes it but it still wasnt that great that she missed a spot along the sides and edges. She was rude and upset because i made hwr fix it. Had she listened the first time we wouldn’t have had to go through this.
Basically this place is all about quantity and not quality at all, which is so sad because we as a customer are paying for a service and should be satisfied., with that said I know I shouldn’t have even tipped her 2 dollars for her horrible service and she even had the nerve to roll her eyes at me.
I recommend never to come her and even my friend and sister in law have been here before and it turns out they both had terrible services. Save your money and go somewhere better like at A Natural New U and book an appointment with Yesi. Shes a doll and does an amazing job from free hand to 3d design

Horrible service. Went there with my friend this week or was getting a fill she was getting a full set. We walked on place looked very nice and not busy (we went on a week day afternoon) 1 Lady was getting a pedicure an i asked if they had 2 people available. They said yes an seated us at the 2 tables closest to the door. They were very nice and friendly. The lady got started on my friends full set and I sat there for approx 15 min then asked: is anyone going to start my nails??” She said yes right now. 5 min later a lady came an started mine (they were taking turns using the electric nail filer) which to me is very cheap an unprofessional they could of sat me at another table. Well the lady started my nails then had me an my friend switch seats so the other Lady can now finish mine. Whatever let it go an sat down with her (so does this mean I now have to tip 2 people??) She continues using the dremel an burns my nail a few times and even burned one so bad there was a tiny hole in my real nail above the acyrilc since they hadn’t redone the powder yet!!! I told her to watch what she’s doing an she didn’t even apologize. So she’s finishing I wanted to keep my shape (coffin shape) She said no problem an then they were all different shapes some rounded an some coffin some thick some thin. I pointed it out an she looked confused on why I wasn’t happy I showed her the 2 nails she did right an said I want all my nails like these two. So she says ok then starts filing those 2!!! Why would u do that if I say I like that 1??? So I stop her an tell her I will finish them myself and left without paint and correct shape. My friend also had to have them ready file hers because they were not smooth. This place over charges an although they may be friendly at first you don’t get what u pay for. We were there for almost 2 hours definitely a waste of time. Needless to say I didn’t tip them either.

I won’t be coming back. They got rid of the $ 20 special. 1. I was receiving my mani the guy left to help another customer. 2. The towel he used to put under my hands he shook off and took with him to the new customer. 3. I asked for callus remover. She put solution on 1 foot and plastic wrap. She removed plastic wrap from my foot and put on the other foot.

WORST NAIL SALON EVER… Got a full set of acrylics and the lady painted my nails so horrible I could have done a better job myself. All of my nails are different shapes and sizes and when I complained they told me I had to pay extra just to fix them. Do not recommend to anyone.

Horrible customer service, no one seemed to understand English very well. Massage chair on spa pedicure completed two rounds before my pedicure started. The nail polish was not out for display, had to choose from nail samples. When I asked for a couple of colors to see what I wanted they looked confused. They were only able to find one of the two I requested. My nails look decent, but the brand of polish isn’t that great. Never cheating on my nail salon again.

Came in for a mani-​pedi two days ago. Less then 24 hours and the polish is peeling off my nails. Less then 48 hours later I woke up with peel chips in my bed, 4 fingers and a toe have peeled off. Went back to them today and they say it’s because it was regular nail polish, not Gel. This will be my last time here.

Horrible service! He put too much nail primer that got in to my skin and made a hole in my skin under my pinky. Now it’s been burning for a week. I reported them to the department of consumer affairs. Methacrylic acid is not ment to put in large quantities as he did.

My second and last visit here. I had an appointment, no waiting time (that was the only good part about my visit). One of the ladies was sleeping in one of the massage chairs slow day, i guess
Very unprofessional. So I just had a thin gel coat on my natural nails and asked for a simple color change. They were trying to talk me in to getting acrylic nails. After a 5minute discussion she started working on my nails. I didn’t get the color that I wanted, cause they were out of it. Every time the lady wanted me to switch hands she just slapped me on the hand, she was just super rude. My nails are all a different length now and I’m not happy at all, could’ve done a better job myself.

I love Elegant Nails! I always get wonderful service and they do a beautiful work. I call ahead for Linda and she is fabulous! I would highly recommend coming here great quality and value. Best salon in the city!!!

Honestly I’m not sure how this place hasnt gotten better reviews. I was a little hesitant to share this because i dont want all the appointment spots taken lol but I only go to Annie shes done a better job than any other nail place ive ever been to. Shes very polite, gentle, and quick all while doing an amazing job! I truly recommend making an appointment with annie if you decide to try this place out.

I came here about three months ago and they got to us fairly quickly, but when I went to get my eyebrows done, The woman took off skin on both eyebrows.

This place does not deserve any stars! I got a full set and a pedicure. The pedicure came out really nice and it still looks good. However, the girl who did my nails did a horrible job. She left one of my nails crooked and said it was my fault and that I have a crooked nail. Well, I’ve had my nails done plenty of times and I’ve NEVER been told that and my nails were never crooked. Then when done she had the audacity to ask if I had cash plus tip. How rude! Not to mention that the acrylic started lifting two days later! I didn’t go back because I don’t want them touching me again. This place should be closed down. The appearance looks nice but they do horrible work! DO NOT GET YOUR NAILS DONE HERE!

This place was amaizing make sure you ask for Tracy she has awesome customer service and will make sure you experience heaven in her care. Also ask for Linda I had a manicure and was extremly impressed. I had the works I got the Eligant manacure and pedicure with gel… I will be back with the girls… Thanks ladies for giving me my sexy back!!!

Received my first mani pedi and it was great! Nancy did my nails and it was very relaxing. My feet feel much healthier. I don’t understand the cuticle removal on my hands but I would definitely get my feet done again. Place is really clean and smells good inside.

First time here and I was extremely pleased from the moment I walked. Tracy did a great job and I it was pleasure meeting, not only her but everyone. Definitely a place I see myself coming as a regular. It’s hard to find and stay at one nail spa, so I’m hoping that there will be no other nail spa place for me. Elegant Nails Spa, THANK YOU!

1^st and last time here unfortunately. Waited 30 minutes after my appointment time. Tools were not clean and sealed. Had gel nails done French and they came out crooked and lines unclean. Mind you I asked her to clean up the lines multiple times already. I should’ve trusted the Unilocal reviews :(

awesomeawesomeawesome! Tina is the best. This place is clean, quiet, and what a salon should be.

Got my nails done on Friday because I was getting married on Saturday. The girls I got were nice and informative. I knew how much I was going to spend and if what i wanted was an upgrade. The place is clean and it does have a higher end feel. A bit too pricey for me though
I got a V French tip with diamonds and was assured that they would last 2 weeks but that did not happen! My right index finger diamond fell out on Saturday before the wedding (luckily the photographer only needed a close up of my left hand) a diamond on my design fell out on Sunday and the third diamond fell out today from my left pinky. So I’m a bit disappointed with that, but other than that it was a pleasant experience.

I’m not quite sure; as to why there are soo many Gawd– Awful reviews on this venue?!
Are people/​women that hard to please… Geez! lol
This place is very clean and well kept; it carries a unique ambiance. I wouldn’t go as far as to get a massage and extensive work done here. Thing is; I consider myself a simple kind of girl! I visit here for their awesome deals! They have $ 20 Mani/​Pedi & $ 29 Gel Mani/​Pedi specials with amazing colors. I must admit; the first time i went there I had ran into an incident; nonetheless the manager was soo nice and discounted my services!
Bottom Line: This place is organized, has a great selection of color. If you are patient with them and tell them what you are looking for then your done! Communication is key! If your still skeptical? Ask for Holly she’s the best by far with the Mani/​Pedi’s! Every business deserves a fighting chance and although «Customer’s always right», Keep in mind what you say and how you say it; does have a rippling affect!
Tip: Go during the weekday!