AAA

These folks did a Trip Tic for me for an upcoming road trip. I was blown away by the terrific job they did!

I stopped in this location in a state of distress after leaving work. As a AAA card holder, I expected to at least find respectful/​professional individuals to assist me. Instead I found just the opposite. The lady at the front desk, more likely the receptionist, was dismissive and rude. I held a fifty dollar bill in my hand, asking that she allow me to fax 3 sheets of paper to a government office. No assistance, no eye contact, no respect. Just No.
Luckily, the Title Max office on the corner offered to do it for me realizing that it was an urgent matter. They didn’t charge me a dime. I politely left the $ 50 on the desk of the gentleman that assisted me and told him to «Please have lunch on me tomorrow».
If AAA is all about helping card holders in a time of distress, why not extend a simple courtesy to your cardholders. Especially if it’s not a tedious task. No sense of humanity! I was obviously willing to pay, I was dress professionally, I asked nicely… makes me wonder…