Becker Service Center

Very solid service. I was having issues with my engine quitting without warning — I had been stuck at traffic lights, in moving traffic, and parking lots. After yet another incident in driving rain, I made it to Becker after hours on Friday night and dropped the keys in the overnight box with a note (obviously no appointment.). They called at 9:15 Saturday morning with a diagnosis and estimate. Repairs were done and car ready to pick up by 11:30. Top notch. Very happy to have a dependable car back.

Becker’s Service Center is fantastic! They are very efficient, accurate, and reasonably priced. I drive a Mini Cooper, and so sometimes the parts/​labor can get expensive, but they’ve never seemed to have a problem! It seems like they deal with imported cars frequently, and it shows! Definitely ½ the cost of when I was taking my car to the dealership, and I feel treated more fairly here! Thanks BSC!

These guys are great — my entire family has been going there for many years, not sure why it took me so long to post a review. Every time I call, they know exactly who I am and can almost always get me an appointment within 24 hours. I especially appreciate that they separate out the services by what is necessary in order to safely drive my car, and what can wait until my next paycheck. I never feel like I’m being tricked into extra services and I 100% trust my car in their hands.

It’s a ma and pa, but it’s one step down from taking the car to the dealer for servicing. They are friendly and I am no expert, but I think they provide quality car repair and treatment. I just wish they weren’t so steep.

I came to Becker for an alignment after completing some aftermarket suspension work. I told the guys what I had done, gave them installation instructions for torque specs in case they needed it for reference, and left, picked up by my roommate.
While I was there dropping off the car, this is what I liked about them. They were very clear with communication, very professional, and gave me a verbal quote on time AND cost. One guy even said he will call me if any additional costs will be billed to me prior to running town on me. I left feeling a sense of peace.
When I picked up the car, they told me everything they did to the car, and also noted a few other things they found about the car that I should be mindful of, and what was causing the alignment to veer right.
I know this gesture is very minute, but they also returned me my installation directions. It demonstrates their professionalism, because I think most shops would toss it as opposed to returning it to the customer.
The ONLY thing I have against the place is that I had to call to inquire on the status of the alignment late-​morning. Other than that, I had a very good first experience with this shop, and may come here for more services in the near future.
Call in advance to set up an appointment. Not only will you probably get a time that you want, I think it is just part of being a good and reasonable customer. I called on a Thursday and was able to set up an appointment for Saturday morning.

I’m surprised to see that I’ve not written a Becker review. I’ve used them for almost ten years and have been a satisfied customer each time.
They are fair in price, accurate and thorough in their repairs, and they communicate well. Every time I’ve dropped off a car there at night, for major or minor work, I’ve gotten their diagnostic and estimate call early the following morning. Repairs are then handled expeditiously. I’ve never had an unpleasant surprise.
It’s best to have an appointment in advance, but I’ve called and gotten same day oil changes.

I have brought my car in several times over the years for various issues, and it has always been repaired promptly and for a fair price.
One time I thought I had slow leaks in several tires and brought the car in to have the tires replaced. Instead, they found a simple issue with the rims not sealing correctly, and solved the issue for a fraction of the price of new tires.
These people are very honest, very efficient, and great at communicating with the customer every step of the way. Highly recommended.

If I could give 6 stars I would. They did a great job on my car. Plus they were able to fix the under shield.

I like this auto repair shop. I dropped off my 20-​year-​old VW on a Sunday, left my keys in the drop box, and left them a voice-​mail with what I perceived was wrong with it. By the following Tuesday it was all fixed. They corrected the issue I knew about, which was the coolant leaking out of the three sensors, and found another significant issue that I suspected but did not present them with (wanted to see if they offered anything on it, and they did). The pricing was fair, and actually came below my «mental» estimate (repair shops can really go to town on cooling system repairs).
No one there appeared phony or wore that forced corporate smile and gave me a litany of lines learned at some customer-​relations seminar. Rather, they were economical with their explanations and were competent and efficient.
I’ve only been here once, but my impression is that this is a honest shop with good management and repair technicians. They would be my first choice for next auto repair event.

Took my Honda in based upon a previous review. I am impressed with their work and their integrity. Dan worked on my car.

I had my brake pads replaced, new tires, alignment done there. They did a good job quickly. Price seemed fair. There were no imaginary defects.

I recently went in to have a simple repair done on my vehicle, and received a call shortly afterward that it was done. I arrived to pick the car up and started it, and low and behold it wouldn’t move. I went to inquire if they had any problems, and they replied that they didn’t.. that they test drove the car and everything was fine with it, so somehow something else happened to my car while it was parked there between the time they test drove it and the time I tried taking it home. Right. I then told them to please see what was wrong, and they found more issues, of course. I told them that I didn’t have the money to fix these issues, and they said that was fine but they’re charging me $ 90 more because they looked at it. After I was finally able to gather the money to pay these imbeciles off, I learned that they had already gone ahead with the repairs so that I would have to pay them even if I didn’t want them to do the work. Becker is the classic example of a service center that will take you for every possible thing that you’re worth while they have your vehicle.

An honest, highly competent mechanic is hard enough to come by. One that doesn’t charge an arm and a leg is pure gold. I brought my «commuter» car there three times, once for a check engine light that was misdiagnosed at another shop for $ 450. Becker had me out the door in one day for $ 215, I’m kicking myself for not finding them earlier on that one, and then for oil changes and minor stuff the other two times. I won’t go anywhere else.