New Body Care Spa

They need to rename this place, «Spa of Horrors.» I would give them 0 stars if I could. This spa has destroyed my summer and my sanity. I had to postpone my vacation abroad because of what they did to me. Before I get into my experience, let me just say that in addition to this Naperville location, they also have locations in Chicago, Willowbrook, Arlington Heights, and I believe even one in Wisconsin. Avoid all of them like the plague. I believe they are also affliated with organized crime. Maybe a sort of Polish mafia and the doctor is just a front. He acts as a medical director of these dives to add to his resume.
In any event, after being destroyed by the Naperville office, the Chicago and Willowbrook office claimed to not be affiliated with Naperville. I had to call them because the Naperville office would not answer the phone. Surprisingly, now their 888 number of all spas has been disconnected. Anyway, thats BS! They share the same website, number, email, and unprofessional, rude, racist Polish/​Eastern European Slavic staff who assume all the clients are just dumb Americans. They are all connected and somebody needs to bring down these scam artists. I will not stop fighting until every location is closed and they can no longer harm the people of Illinois. I also hate to tell them, I am not some dumb American. My mom was born in Italy and I have also been going to Europe since I was 3. I also have a law school background. They will not scam me. I will get my money back and I have reported them to BBB, Lisa Madigan (Illinois Attorney General), Allergan, FDA, and local law enforcement. I encourage everybody who is a victim of this spa to do the same.
Long story short– My injector was big boned tall blonde Polish woman named Stephanie. She claims to be a nurse. There was no physician on site. She gave my mother and me watered down Botox or maybe it was not Botox at all. Probably just saline. I have done Botox two other times and always seen results. Note, the other times I did, I only did 20 units at a doctor’s office and seen results. This time I did 40 and seen nothing. It was my mistake to go to a med spa and I could slap myself in the face. I encourage everybody to go to doctors who specialize in fillers, dermatology, and/​or plastic surgery. Don’t just trust anybody no matter how tempting the cheap offers may seem. I avoided the reviews and thought how bad can New Body possibly mess up some shots of botox? I am soooooo dumb for not listening to Unilocal!To top it off, I got a syringe of Juvederm that I suspect was counterfeit. I will now have to go to another doctor to get it dissolved. Stephanie just stabbed me in the face, no technique at all. She put it all in my nasolabial folds. I look sooooo ugly now, like monkey mouth. I even told her we should have done the cheeks to lift the nasolabial folds. She told me it would take two syringes to do the cheeks, so I agreed to do the nasolabials but I asked if she could put some in my lips because I thought 1 syringe was too much for my folds as they are not to deep. Stephanie refused to spread the Juvederm. Now, I am left with monkey muzzle mouth and an unnatural look. I have to spend more money now to get the Juvederm dissolved. Nobody has yet to get back to me. I will fight for my money! I spent $ 500 here and my mom $ 200. I also now have to go to my doctor to get tested for diseases because for all I know, they injected me with foreign or counterfeit products.
Hilariously, the Chicago office got back to me and agreed to see me in Willowbrook. They told me on the phone the doctor would examine me and then he could inject the hyaluronidase to remove the Juvederm if needed. The following day when I arrived in Willowbrook, a rude middle aged Polish lady with her hair dyed black and the worst fake tan who claimed to be 41 but looked about 51 seen me in a consultation room. Her face is proof that New Body has fake products. Immediately, she started screaming at me telling me I was crazy and I had to wait for the swelling to go down. She refused to let me see the doctor and told me why would I want to dissolve my Juvederm. She continued to tell me they weren’t affiliated with Naperville. All the while, defending Naperville. BS! Why would they agree to see me then so soon? I told her they told me on the phone I would see a doctor. She told me the doctor was busy. I wasted my day driving to Willowbrook without seeing a doctor or anything just to argue with some rude woman.
I have never had a worst experience in my life!!! This spa is hell down to their cheesy name. New Body and Care, seriously??? Please, report these people and report them. Report all the locations. They take advantage of groupon and living social too.
ANYBODY WHO HAS BEEN A VICTIM OF THIS PLACE, PLEASE INBOX ME. I believe maybe we can start a class action lawsuit against them. I will be creating a petition and a Facebook page calling for them to be shut down.

I have used Botox and have never had a problem. I was talked into a package deal after I redeemed my Groupon. Because I paid up front for the package deal, I went back three different times to receive Botox injections. There is definitely something wrong with the product they are using. I suspect they are either not using the full strength or they are not actually injecting the amount they claim they are injecting. A very disappointing experience, don’t waste your time or money, go elsewhere.

I started going here 6 months ago for botox in between my eyes & small lines on forehead. .bought many units. used it 6 months ago, 20 units small difference. .went back 2 months later, nothing noticeable. .just went a day ago (about 2 & half months later).told the women (don’t remember name) didn’t see any real difference. She said I will use it different places on forehead to see if it helps this time. My lines on forehead are minimal, squint line between eyes in a little deep. I believe these units each time should have helped. will see this time, if no difference I’m going there and complain…

The girl doing the injections was so unprofessional and a potty mouth. She told me she drives around to a few places and only does botox injections. There were Zero results. I purchased the groupon for 20 units and was heavily pressured to purchase more while I was there and I thought maybe she gave me outdated stuff because I didn’t purchase more.. .. I guess everyone got the same results, nothing. I think about it now and should kick myself. I have NO idea what this woman injected me with and that is SO dangerous. I couldn’t even tell you if the needle was clean. This has taught me a lesson for sure. I wouldn’t go back to this place for a strained eye brow or even a toe nail clip.

Like the other reviewer, I’ve been getting unsolicited text message from this place. Offering 30 units of Botox for $ 170 and a syringe of juviderm for $ 300. I have no idea how I am on this list as I have never been here before nor have I given anyone permission to text me. Either way, I am heeding the advice from fellow Unilocalers — if it’s too good to be true, it probably is…

Just received a completely unsolicited text message to purchase Botox treatments. I have never heard of this place before so I don’t know how or where they got my cell phone information. Their marketing practices are shady and a complete turn off.

Wow. I really wish I would have seen this before I went. in fact 3 of us went for botox we actually went back and they reinjected us again with no results. The nerve!. Not only no results but very painful injections. Come to find out not certified and using thick needles. The worst experience ever

BEWARE! This place is a scam! They advertised $ 5.00 a unit for botox, however when I went to pay they charged me $ 10 a unit. I have seen absolutely NO results! I went back a month later to see what they could do about it and they said they couldn’t do anything! No refund, no free or discounted tweek, NOTHING! I am out $ 300.00! The office staff is so rude and incompetent! I did not see any kind of medical license there either. Please, STAY AWAY!

Please BE AWARE! This place is a scam! I don’t even know where to start but please be careful and take your money elsewhere.
Not only did they change their name because of all the bad reviews they were getting but they really have no idea what they are doing or how to run a well managed place. They have all Polish ladies working there who do no speak English well. I came in for a filler and they were so rough that i was very very bruised! They didn’t even offer ice or water. But they were super pushy about getting other stuff done. And trust me i have had many many fillers done before so i was just shocked, in pain and bruised.
The worst part is that a few days later i got a call from my credit card company asking if I approve changes for $ 1700!!! From this place. I was so shocked. When I called the place to try to understand what they did they denied! It took some time and stress to figure this out!
They have no idea what they are doing was hard to communicate with Eva and Auggie. Please spread the word. I am also going to let the BBB know about this place.

I’ve received 20 units of Botox in the past. This has been enough for me to see significant reduction of lines in between the eyes and lines on the forehead. This time I got 30 units and thought I might do a little on the eyes. She told me 30 units was only enough for the eyes and in between the eyes or brow area. She said for another 20 units she could do the forehead as well. Now we’re at 50 units of Botox! Did it and don’t see any real difference anywhere. I hate to say that they are not using the full amount they say they are, but I used more than twice as much as last time (and paid twice as much) and I see no real improvement. Stay away from this place please! I am so upset that I have lost all that money! Please Groupon, do a little research on your vendors. This is the second really bad experience I’ve had with Groupon in a row. I think I will stick to restaurant deals from now on.

Please refer to this business’ old name of «Advanced Laser Body Care Institute» where there are like over 40 reviews saying the exact same thing. That they purchased Botox and had absolutely no results. This is nuts that this is still going on. Some of the reviews I read were from a couple of years ago.
This is such a shame. People are being ripped off and this place just renamed itself to carry on with the BS.
I’m going to follow one reviewers advice and contact both the BBB and the States Attorneys office. This needs to stop

If i could give no stars i would. I bought a groupon originally for 20 units of botox last year. An American girl gave injections then. I had great results. Now there is a polish girl giving injections who i am convinced is not trained.
At my first appt I had a consultation where I was convinced my skin was horrible and needed some serious fixing. I spent 1500 on 3 sessions of microneedling. I only went to one treatment because it hurt like hell and left marks on my face for a week. The other thousand dollars was spent on a skin tightening procedure that did nothing and 50 units of botox. When I went back and had 30 units of botox injected by the new girl I had no results. I called and complained and they said some of their product was not refrigerated properly so they had me come in again for touch ups. It again was given by the same girl and didn’t work as well. There was still movement in my forehead where 30 units were injected. I went in again two month later and had the last 20 units put in and still no results. I left a message to complain and No one had gotten back to me. I wasted 1500 dollars at this place. It’s a joke.