I am So Sorry for doing this… but Yep, I have Experienced Better Service at other Locations. The numerous time I have been here wanting Ice Cream, they have mentioned that their Ice Cream Machine was Not Working, The Customer Service could be Alot Better! And, this place could use a good scrubbing! I hate t give these kinds of Reviews, but when I don’t get a Good vibe about a Place, I tend Not to Frequent it any longer!
Laurie H.
Rating des Ortes: 2 Napa, CA
Like the fact there’s a play place at this location for my kids… However– the service was slow. I mean, a 10 minute wait between ordering and receiving food slow. The manager mentioned a couple times that I was waiting and my order needed to be up, but still, I waited… No compensation(usually for less than average service McDonald’s gives you an apple pie or some treat to help apologize) but nope. Nothing. Not so much as a sorry for the wait. I can’t dig poor customer service from such a big name as McDonald’s not to mention how pricey their food has gotten… Probably won’t be back. Oh, at least the food was good otherwise I would’ve done more complaining!
Thomas W.
Rating des Ortes: 5 Las Vegas, NV
I have to say this place is very busy in the mornings and the drive thru is packed. Normally 8 plus cars so i simply walk inside. The staff and service is EXCELLENT, They are clearly busy but they don’t let the customer see the stress. From the time I order my food to the time I get it is usually less then 2 minuets. Again the staff is great and very polite. Smiles on everyone’s faces! Thanks to all the Staff.
Toni J.
Rating des Ortes: 1 Las Vegas, NV
Don’t believe what I saw, saw the cook drop a patty on the floor with the manger standing there they looked around laughed picked it up and threw it right on the grill. Stay away if they do that no tilling what else this Unilocaler is banning the Mcd’s from his eat at list