Wireless Advocates

I am just reviewing to warn other people that this is not owned by or managed by Costco and none of Costco’s policies apply. After I bought my phone, I learned that Kurtis wasn’t entirely honest with me during the sales process. He seemed nice enough, but definitely made up or exaggerated some things about the phone that I allowed him to upsell me. It is my fault for not doing my own research, but I maybe naively hold this location to the same standard I hold Costco. My follow up experience with Jovan, who claimed to be the manager after he threatened to call the manager, was just awful. He started off confrontational instead of trying to work with me to solve the problem at least partially caused by his employee.
So…shop here at your own risk, do your research, and remember that they are sales people and, in my case at least, may tell you anything you want to hear to make a sale.