Hilton Suites Ocean City Oceanfront

Great night stay. From bedding, pool, hot tub, lobby area, service just that star bucks coffee guy need to smile a little more everything else was perfect.

This hotel really has everything you’d need and more! Beautiful view of the ocean just down the stairs, amazing pools including a unique kiddie pool, free use of the washer/​dryer, delicious room service, swim up pool bar, friendly staff and more!

By far the best hilton we have ever stayed in with the exception of our waiter by the name of Steve in the 32 palms resturant. He failed to introduce his self he was too busy talking to the other wait staff to pay us any mind but a white couple was seated right next to us and he jumped at the chance to help them and make sure they were comfortable smh! He didn’t even remove our plates while he removed plates from other tables he was serving smh racist people are very disappointing! But whatever front desk was friendly at check in great job to Anthony marcus and bill!!! Check out we had a very blah young lady she definitely needs to find a new place of employment !

The review by Mike F, Reading PA, is spot on. Location (3Xs), hotel amenities plus the friendly, helpful staff makes this place wonderful.
One add on note for the 55+ and ADA Communities: Look at the photos with the spa tubs/​shower combo, especially the height. The sides are 16″+ high, about 3″ above my knees and I am 5’3″. I don“t have a tape measurer with me. If you can’t handle this height for whatever reason, please ask for an ADA compliant suite. I sat on the sides of the tub and swung my legs over. I wouldn’t be able to do this 2 months ago while still recovering from knee replacement surgery. I posted 1 bathroom photo and there are a few others.
Every staff person we came In contact with was friendly and helpful especially Grace on the 10^th floor. No one avoided making eye contact. You know how that happens some places when workers figure you may need help but they don’t want to be tagged so they look away praying that you aren’t bold enough to ask. There is none of that here.
I agree that the hotel overall rating is a 5 since I can’t blame them for 2 days of foggy weather. Right. Anyhow, today’s sun rights that oversight if they are in control. This in now my FAV, GoTo OC hotel.

Awesome service thought the hotel– pool bars are awesome– bartenders so much fun. Kim in Rumbas is awesome! Elias at the pool bar makes the best orange crushes!

Hello,
My name is Jessica Davis. My husband and I have stayed at your hotel four times over the winter season since this past November. Our last visit was this past weekend from March 31 through April 3, 2016. Unfortunately, we stayed in the corner suite in room 601. Usually, the rooms are clean and comfortable. This weekend was a different story. The bathroom floor had not been mopped and the room showed signs of disrepair and uncleanliness. We found a brown puddle under the sink in the bathroom and soap scum spots on the shower doors. The cabinets in the kitchenette area were hanging crooked and the baseboard paint was cracked and peeling (all of which is viewable when you sit on the toilet and look at the sink and dishwasher). When my husband and I used some of the glassware to make a drink there was a glob of crusty red unidentifiable gook stuck to the inside of one of the glasses. The jacuzzi tub would not start at first until I called the front desk operator for assistance and I had to clean long dark hairs out of one of the nozzles before we could take a bath. After taking a shower before bed, we found that the robes and slippers were missing from the closet. This is not the first time that this has happened.
My husband and I love the mattresses and pillows at the Hilton. In fact, I have even wanted to purchase some of your pillows. Room 601 is most definitely the exception. It has the most awful mattress/​torture device known to man. The mattress sags and my husband and I both woke up each morning with an aching back or a stiff neck. Thankfully this is the first time this has ever happened during a stay at your hotel.
My husband and I come to your hotel during the off-​season and this was our second year coming to your hotel. We usually come 3 to 4 times a year and stay in one of the corner suites.
Usually, we don’t have problems to the point where I feel like I need to write an email to complain. Except, this time, I felt invisible and under appreciated. When I checked in, the manager who was standing in front of me talking to another guest didn’t even acknowledge me. Maybe it was because I wasn’t a part of the cheerleader convention that was also checking in around the same time. Earlier, I had checked in online with my cell phone while my husband and I were driving the two hours from our home in Maryland to Ocean City, however it still would’ve been nice to at least have been acknowledged by the hotel manager that this was our 4^th stay since November. I know I sound a little bit whiny, but considering the amount of money that my husband and I have spent over the last two years, I don’t think it’s an unrealistic expectation. I also don’t think that it should be unrealistic to expect the maid to come in and clean the room or provide us with some clean towels. We do not bother the maid service, however, I want to make it clear that every single time that we have stayed at your hotel NEVER, not even once, has the maid service been in to service or clean our room regardless of which room we
occupied or if we left the room unattended all day long. They still remained unserviced. My husband and I learned to swipe bottles of BodyWash,
Shampoo and Soap just so we could bathe. We are also silver Hilton Honors members and only once have we ever been offered free bottles of water upon check-​in. Or told us about the free Wifi or free health center or the possibility of a late check-​out.
My husband and I just want to have our nice relaxing four day weekend to be able to spend time together in a beautiful clean room that has a working Jacuzzi tub and plenty of clean towels. There should be extra body wash and shampoo if I would like and most of all, have clean Robes and Slippers in the closet, and when all is said and done, I don’t have to go back to sleep on a sagging mattress.
Please, please fix this.
Regards,
Jessica Davis

Huge Room with door that shuts off from the rest of the suite! Beautiful view and balcony. Large kitchen and bathroom! Staff very polite. Room Service was yummy and kids meals are like adult sizes. Very large beautiful hotel! Cody at the front desk is on point!

Sometimes you just have to live a little. This isn’t the fanciest hotel in Ocean City, but to a normal schmo like me, it was everything I could have asked for.
Every room in this hotel is a suite, and every suite has a majestic ocean-​side view.
Everything you need for the suite life is included — fully stocked kitchen with dishware, stove, oven, dishwasher, and full-​size fridge. The living room is the perfect pre-​game spot with a large round table, comfy chairs, a fold-​out couch, and a big screen TV mounted on the wall.
In addition to the fold out couch, rooms come equipped with either one king-​sized bed or two queens. That makes them ideal for groups of 3 – 5 people.
I LOVE the number of electrical outlets as well as the placement of said outlets. The worst thing ever is staying in a room with like 2 outlets and they are placed awkwardly behind the bed where you can’t even reach them without literally moving the bed frame like five feet. #firstworldproblems
There’s room service until 10 p.m. in the event you have money to burn, you rich bastard, you.
For us normal folk, local pizzerias typically stay open until 3 – 4 a.m. And they deliver. That’s my idea of room service. Each room has a local restaurant guide, so be sure to check it out.
The cleaning crew starts EARLY, so if you don’t want to be bothered in the morning, remember to apply your spiffy DND door hangar the night before. Actually, here’s a pro-​tip: just put the hangar on the door as soon as you get to your room. Let’s be honest, you’re here to get it in. No way you’re up and about by 9:00 a.m. (and if you are, more power to ya).
Location-​wise, this hotel doesn’t have all the hustle and bustle of the boardwalk, which is roughly 5 blocks away. This makes it ideal for people who prefer unimpeded views and access to the beach. However, it’s still within walking distance of some great restaurants (Ristorante Antipasti on 31^st), bars (Coins Pub/​Mothers Cantina on 29^th), and attractions (Jolly Roger Amusement Park on 29^th).
Perfect for families and groups of friends alike, this ocean-​side hotel should not be overlooked!

Staying here in the off-season…November. It is probably a different proposition than being here during the summer season. There still seemed to be a lot of people here. We stayed in a 1^st floor suite and we were very please by the room. The outdoor pool was closed, but my kids loved the indoor pool. I think we would have liked a hot tub area of some sort, but no love on that front. The work out room was great and they had a small arcade that interested the kids. They still had great parking and concierge services.
It is a little odd that when you pull up to the front, you have to either walk the stairs or take the elevator up one floor to the receptionist. It made things a little difficult when we showed up at 10 PM. The Starbucks wasn’t open the first day, but then a poor, bored girl was there the second day. I felt bad for her and I recommend that she invest in an ipad or something. USA Today paper, board games, and some fresh fruit were out daily. We ate at 32 Palm the second night and I will review right after this. Bottom line is that it is off season, and I don’t think they had their game face on.
Again, the off season vibe from the staff is that you are getting a cheap room and we aren’t necessarily going to bend over backwards for you.
Overall, we couldn’t beat the price, the kids love hotels and had a blast, and we enjoyed quiet off season peacefulness.

This place is very nice. All oceanfront suites, very well appointed. There was a large balcony with table/​4 chairs facing the ocean, just outside our bedroom area which featured a large jacuzzi tub and plenty of room to move about. There was a full kitchen with all necessary utensils and cooking implements, full size fridge, stove, oven, microwave, dishwasher, etc. The bathroom had double sinks and a large walk-​in shower with multiple shower heads. The living room area included a dining table, a pull out couch and a big comfy chair, and a second large flat screen TV. Very clean and comfortable, and we also had access to free laundry there, including soap & dryer sheets. The front desk staff was very friendly and efficient. We had one small concern with a loose top bar on the balcony, and maintenance was dispatched immediately and handled the issue quickly and professionally.
There is an outdoor oceanside pool and spray-​ground for the kids, with stairs down to the beach, as well as the parking garage, and also an indoor pool, workout facility, arcade, and restaurant. We ordered a room service breakfast, and it was delivered promptly. A nice, hot, delicious way to start the day!
My only regret is that we could not stay longer than one night, and it was raining on our only day there in Ocean City. I would highly recommend this hotel, especially to families traveling to the beach together for a week or long weekend!

I really enjoyed this hotel, the rooms are HUGE. Free parking, walking distance to many restaurants, right on the beach, 3 pools. We didn’t actually swim, it was cool outside, but nice to know we could have. We did not try the restaurant. I would definitely stay here next time i visit OC. I thought the room rates for the size and location were fair as well.

Although The hotel is beautiful– it has three pools, two outdoor (one with slides for kids) and one indoor pool, and the suites are large, the housekeeping service is severely understaffed. We paid over 500 a night during our stay and on two consecutive days, the cleaning staff never came to clean our room, even after we requested them to come. I have never not received housekeeping services while away. For the price we paid, we were extremely disappointed. I would not stay here again. It is a shame because it is a nice facility located centrally. Save your money.

Everything you’d find in a 4 star hotel and also in a 2 star.
Room, beds, and room service looked fantastic but the more time I spent there the more I saw… pictures to prove it.
First, couple minor maintenance issues: scruff marks, crooked cabinets and counter, worn appliances, broken Jacuzzi tub, no signal on the tv, burnt out lightbulb.
Second, housekeeping: dust, mold, hair, sticky remote and hair dryer, dirty toilet, stain on scratchy uncomfortable bathrobe.
Third noise: someone was dragging and dropping something massive in the room above at 9:30 though it did stop 10 minutes after calling the front desk only to continue off and on so we got the room switched. They told us it was a balcony door that some how drags and drops so loudly.
The new room smelled so much cleaner which was surprising and had no mold or stickies. Still some minor maintenance issues, dust, hair, and broken Jacuzzi tub but it somehow felt better.
View is breathtaking and food was delicious but if I’m staying in a 4 star hotel, I don’t want the 2 star experience.

Pro’s :The hotel is nice happy with our suite.
Con’s: the food is overpriced and average to say the least. For breakfast this morning with my family I got the buffet for $ 17 and my four year took few strawberries off my plate. The waitress came over and said no sharing. Really my kid can’t have few strawberries… Seriously bill me.
Next it’s 4^th of July and the lobby had flags and glow sticks next to the sign on activity sheet. The lady quickly said I’ll charge them to your room. I said no I thought they were for the kids no sign with a price. I thought it was a nice gesture for the holiday… NOT!
Next it only in the upper 70’s kid pool is cold and not on the side off the sun come 1or 2 p.m. yes there is a heated pool but complete shady kids/​adult bar pool.
Way overpriced and nickel and dime you for everything. Bad experience can’t wait to leave.

The Hilton Suites Ocean City Oceanfront hotel is (without question) our favorite hotel in Ocean City!
The location is fantastic. Close to the Boardwalk but not directly in front of it – so you have an unobstructed view of the beach and the ocean.
The rooms are large, beautifully laid out, and always spotless clean.
Our suite consisted of a living room /​dining room area, a large kitchen (full size appliances, including dishwasher), a very large bathroom, a large bedroom, and a balcony with table and chairs overlooking the swimming pools and the beach /​ocean. The view was just fantastic!
There is plenty of parking. The employees are friendly, courteous, and helpful.
The indoor pool is nice. The outdoor pools are even nicer! They have music and a snack bar outside, as well as a kiddie pool with slide.
The restaurant (32 Palm) is good, but when we’re in Ocean City we want to venture out and explore so we don’t eat there very often.
They sell Starbucks coffee in the lobby in the morning! A nice touch!
There is a fantastic deli /​beer distributor (Anthony’s Beer and Wine) within walking distance. They carry a huge selection of beer, wine, and snacks. They also make delicious sandwiches — using Boar’s Head meats and cheeses.
It’s just a beautiful hotel in one of my favorite vacation destinations!
FIVE STARS! :-)

Beautiful hotel with large oceanfront suites with full kitchens. We have 3 rooms consisting of a living area, kitchen and a large bedroom with a super comfy King bed. The view of the ocean is fantastic from our balcony. There is a large indoor pool in a beautiful atrium room. The outdoor pools are closed in March but look really nice, especially the large kids pool with slide. There is also a nice game room and fitness center. Please know that the hotel is not on the boardwalk but you can walk over to it in a couple of minutes. The staff is very nice and I recommend this hotel.

Based on the other reviews via Unilocal and Trip Advisor I had pretty high expectations for this Hilton location yet what we got in return from the staff was more or less a giant apathetic middle finger in terms people actually doing their jobs/​caring. Read on for the dirty details.
So we check in fairly late night one and things seem good to start. The desk clerk «M» is chatty and seems for whatever reason bent on putting us in a higher floor room. Why I don’t know, so I tell him go ahead. While this was a good idea in premise when we get to the room it was really a bad idea.
First, the room stinks of old cigarette smell (yet this is a non-​smoking floor).
Second, the fridge every time it turns on is making a grinding noise that is very loud.
So I go back down to the desk and talk with «A» who tells me the usual song and dance that they have no maintenance on and that I should just turn off or unplug the fridge and that someone will look at it in the morning. Of course seeing as we had a few perishable items this wasn’t going to do anything for us so I told him to get someone up in the morning but in the meantime we’re going to be sleeping with this fridge grinding away all night long. In terms of the smoke smell he said «the best thing» for us would be that we should call the FD in the morning and ask that housekeeping spray the room down with deodorizer because if he writes a note now it may get lost or not happen.
So for problem one it’s called too bad deal with it and for problem two it’s called too bad deal with it. (Why for the first problem «A» was willing to «note it» versus the second issue where he made it clear that I would have to waste my time bringing it to their attention a second time I’ll never understand.)
Great!
So on day two we go out and naturally maintenance never shows up so the fridge is still grinding away and the room smells better but that’s only because we’ve had the balcony door open (i.e. freezing ourselves out) for the past 24 hours.
At check out I bring this up to the guy at the desk and it’s clear that he also is more into runaround/​fake apologies versus any kind of compensation for two days of a grinding fridge/​sleeping in a freezing ash tray/​pillow talk from the staff that things would get done even though they never did.
As for the other details, they do have an indoor pool but we never used it as we took a brief look on night two and walked away at the sight of fifteen-​twenty people already in the pool.
As for food, having a restaurant is convenient but you would have to be stupid to pay $ 9 for a kids meal PB & J. (My apologies to the stupid people in another tax bracket who apparently have already done this.) I digress as some of the menu looked alright but the prices overall were steep even for a hotel plus there are numerous other options all within a short distance so unless the weather is horrible or you’re crazy lazy why bother?
It goes without saying that while clearly I’ll be in the minority, no, another stay here will not be in our future as while the location is great the staff couldn’t be bothered to fix mistakes/​do their jobs and in the future my vacation dollars will go elsewhere.

I am so not a beach person but we have been coming down to the Hilton for the pass 5 years. We get a oceanfront room watch the sun set and rise from the balcony or the beach. I being a fishermen after a day on the pier I come back to the hotel and kick up my feet. I told my wife I should’ve listen to earlier. The Hilton is thee best hotel in Ocean City I love the kitchen times I get up early fix a nice breakfast for the family. Jacuzzi pool gym laundry yes the comforts of home.
You can hotel closer to the boardwalk yes but I care not for the boardwalk. I go to Hilton in Ocean City for relaxation which I get after a stay I feel a little younger an at ease. Service is excellent I travel close to 4 hours because the Hilton is just that nice.
When we arrived went to front desk to check in and after checking in we were offered fruit. I being a citrus guy grabbed an orange cause apples are not good. I of course said thank you they reply your welcome and welcome to fruit daily. I am so happy with this hotel that I look for Hilton’s or their families of hotels.

All ocean front suites with full kitchens and living room area. Amazing kiddie pool and now they have a kids club from 2−4p where you can drop off kids over 5; under 5 need parents present. If you need, front desk will give you detergent and fabric softener to do a load of laundry. Fresh fruit bowl every day too at the front desk. Adult swim up pool bar is AWESOME too.
More to come when not on vaca and on iPhone

This hotel is probably one of the best Hiltons I have ever stayed in!
Let me start off by saying this place is incredibly clean. The lobby is technically on the first floor since the ground floor is for unloading and loading your car. Also on the first floor is a mini Starbucks and access to the beach, as well as the two pools (one for kids, one for adults), poolside bar, and jacuzzi. Our room was huge and had a beautiful balcony overlooking the ocean and both pools. Every suite here faces the ocean!
Our tub also had jacuzzi jets and a rainfall showerhead. There were also two sinks, which helped speed the process along of getting ready in the morning. The beds were comfy like all Hilton beds are. The living room also had a pullout couch and a table. The balcony came equipped with a table and 4 chairs. They also offer parking in a sizable lot diagonally across from the hotel. Room service was fast but expensive (as to be expected). The pools were very clean and as warm as bathtubs. The kid pool looked even better than the adult pool! The adult pool also has a swimup bar or you can just use the poolside bar, which also has tables and chairs.
The location couldn’t be any better. About half a mile from the boardwalk with fast food right downstairs and a liquor store/​deli. This is a great place to stay, especially if you’re visiting with a larger group. Every room is a suite and includes a full kitchen, which is nice if you don’t want to eat out your entire stay. I can’t wait to come back!