Pouch Self Storage – Pasadena

We used Pouch for our business close to one year and their staff was beyond helpful throughout our entire stay. Clarence and Diana are especially helpful and truly define what customer service should be. Their facilities are clean and very secure. We will definitely use them again.

We have been at Pouch Self Storage in Pasadena for almost 3 years and it is great. It is safe, clean and everyone in the office is so nice and helpful! Brandy and Clarence are both wonderful.

The staff gets 5 stars. The business gets the 3 stars. I feel like I am nickled and dimed for something that raises their fees a few times a year. Secure, yes. Clean, definitely. The units are very well kept. I do worry about the ceiling/​roofs in the storage though. If they start leaking, bye bye stuff. I have insurance on that stuff, but how do you put a price tag on memories?

LOVE Pouch Self Storage in Pasadena. It’s clean, secure and easily accessible. The office staff is friendly and helpful, especially Clarence and Brandy.
Huge plus: They have a moving truck to assist first time clients. You pack, they drive! There’s also a clothing donation bin on the site.

Out of all the storage facilities in Pasadena, Pouch, by far, out prices and out classes the rest!!! They even helped me move outta my old space and into theirs, for free!!! You can’t beat a free moving truck, included in the space rental! Their security system is top notch, so you don’t have to ever worry about your belongings, either! Pouch is A#1 in my book! :)

I am surprised I hadn’t written a review for this place before, they’re really great!
After extensive shopping around for long term and accessible storage, we went to Pouch, and remained as customers from 1998 until 2013, when we built our own storage space as part of a larger project at home.
As an attorney of many years who needs to store many papers safely for a long time, and as a lawyer who’s had to deal with disputes regarding storage spaces, and as homeowners/​artist/​musician with too much gear and family schtuff we can’t get rid of, we selected Pouch for it’s security, safety, ease of access, location and price. A bonus here are the smart, friendly and cooperative people who run the space.
Sure, their contract has it’s share of lawyerly drivel, no different from others, and yes, dirt gathers wherever wind will go, but if you want safe, secure and accessible storage in Pasadena, this is the best choice in Pasadena!

I have used the Pouch twice now, and I have nothing but great things to say. I needed storage for about 3 years, and my coworker referred me there. Lucky him — he got a referral bonus, which was a discount on a month’s rent. The service and ease of use to my storage was just perfect at this place. It’s all one-​level and you have quick access to your unit. No climbing up stairs or going down long hallways like other storage units. I actually enjoyed going there each time I needed something! And visiting with employees Clarence and Brandi each time — it was nice to catch up.
I also recommended the Pouch to another coworker, and she used them for a year and was quite pleased as well.
After three years, I didn’t need storage, and I left for a year, but then I was back again! It was just like old times. I can’t say enough about this place and the service and degree of care. I recently vacated as I no longer need storage, and I’ll miss the frequent visits. It was kind of sad to say bye. If I need storage again, I wouldn’t go anywhere else.
I recommend the Pouch! Just like their tagline says, your stuff is safe in the pouch. It’s secure entry, and they keep your key locked up until you return.

It was just OK. Convenient location, nice to be able to drive up to the unit, and nice that they send a truck to help you move your stuff in, for free. However, outdoor units collect dirt. And this particular place has a LOT of obnoxious rules and regulations, and a WHOLE LOT of legal cr@p in the agreement. Their lawyers are working overtime to come up with every possible term in their favor. I’m a lawyer… I’m used to that… but this was over the top. For this reason, I wouldn’t go there again.

I don’t know why people in the neighborhood don’t know about this storage place.
I used them for over 2 years until I moved out of the neighborhood.
During the time I was using their service, I had absolutely no complaints at all.
The place is clean, people work at the office are always friendly.
I like how they keep your key and you just need to enter a passcode to authenticate yourself. I used electronic payment so I never have to worry about it.
They have garbage bin so I can easily throw away things I don’t need when I clean up or when I move out.
Highly recommend this place.