Boot Barn

Every time we are in Paso Robles we stop in. All the staff is friendly. They are the most helpful and knowledgeable. The selection is beyond what is normal. I was shopping for an hour & a half. And that’s an hour and a half more than I would usually spend time in a store shopping for items.
Thanks for all you help.

The women who work here are incredibly rude. I don’t look like the type of person who would shop there (was gift buying) and I was totally ignored by the staff. Waited ten minutes at the register before getting help even after I tried calling it for help. Only reason this isn’t one star is due to the low prices in their clearance section.

If I could give zero stars I would. Very rude customer service from a young snooty gal named teehna I believe was her name. I understand that the holidays are stressful but treat people with respect if you want to keep customers.

I went in to arrange a boot transfer from another store last night. I paid up front per normal procedure. When I got home to SLO, a friend had sent me a link to a site that had the same boots for MUCH cheaper with free 2-​day shipping. I called the store today to request the «lowest price guarantee» price match and the girl said ok. I proceeded to tell her where I saw the boots for the better price and she said «well we only match with one site.» I asked which one and she replied Amazon. I think that is not at all fair. If an authorized online retailer has a lower price, and you say you do price match, it should be honored. Now I have to waste gas to go back to paso for 2 minutes to get my refund less than 24 hours later. I just hope that the other place still has the boots in stock by the time my refund is posted on my account. Sucks because this is the only thing the recipient wanted for Christmas and now I may not be able to get it because of the waste of time.
Do your research! Look online for better deals before you purchase in store!

I bought a pair of Ariat hiking boots and when I got home I saw that they were a mismatched pair. The manager refused to replace or refund them. Seriously? Not shopping here again. Other than that is is your standard Boot Barn: cute country clothes, nice boot selection (make sure they match before you buy!)

i like it here, pretty good selection, i got my first denim shirt, and my gfs first pair of boots here. selection is great, only store where i could find my size. the staff was super friendly, stop in and get some boots!

Very rude management and I would not give them any stars. To sit in front of customers and talk about how drunk they got from the night before was very unprofessional especially since I had my small child with me.
I will buy on line from now on!!!

I had a really good time picking out jeans with some Christmas money today. The woman who helped me knew a lot about all the different brands, and which ones I should check out or avoid. She showed me all different price points with no emphasis on one or another. I told her my preferences were straight leg, not skinny, and for the love of God no low rise please. I was able to find 2 pairs I liked, one full price and one from their sale rack. I love that looking around there you can find all sizes from petite to Womens and that seemed to go for all brands; high and lower end. I felt really comfortable there. Shopping for jeans usually ranks up there with shopping for bathing suits for me on the fun-​meter. I’ll definitely be back.

I purchased Ariat boots for my six year old for Christmas. The boots look great and appear to be well made. I checked online for availability and price. I called the store and they held the pair of boots at the counter for me to pick up. I was surprised to pay $ 10 more in the store than what was quoted at
. They offer free shipping when ordering online.

Got my first pair of boots! A snazzy pair of Cody James priced at $ 179. Can’t wait to try them out on the dance floor here:
Good service (sometimes a bit understaffed); and fairly reasonable prices.

i often judge a business not just how well their service/​products are, but by how awesome they are when a mistake or faulty product is returned, and on this account, boot barn nailed it! my workin’ man bought some boots here that fell apart in 6 weeks. when we returned them without a receipt and covered in paint and mud with the soles falling off, the woman at the desk confirmed that the product was faulty, recommended a better pair and sent us on our way without paying an extra dime. cheers to you boot barn!
my only other comment would be, for all of the pro-​usa chachkies sold here… why so many boots made in china?

Met me at the door with a smile and knew exactly where to find what I wanted. Friendly, knowledgable staff at a very busy time. Love my boots too.

I heart cowboy boots so when we saw the Boot Bar, we had to stop by! They have a great selection of boots, apparel and kitschy cowboy stuff. The boot prices are pricier but that’s expected for real leather cowboy boots. The staff was really friendly– greeting us as soon as we got to the door and checking on us occasionally to make sure we were doing okay. In addition, we had my BFFs corgi in tow and they had no concerns with him joining us shopping. This place is definitely worth a stop!

i have found this store to be very useful. glad it is in paso robles. staff are sometimes too busy, but generally are friendly and helpful. only place to get white pants for 4h kids.

Worst service and rude employees!

Rip off!!! When I went to return an item that was un-​used with a receipt, they would not accept it. Then I talked to the manager and told her she is about to lose a customer for life over ten dollars she said «yep!»