The Finishing Touch

I have been going to this salon since my friend introduced it to me in 2013. They deliver a flawless mani and pedi every time. No matter which manicurist I get, she always takes her time and makes sure each nail/​cuticle/​etc looks amazing.
The atmosphere is clean, professional and friendly.
They put care into their work and it shows. I recently had some terrible experiences at other nail salons and it reminded me to write this review.
I’ll always be a loyal client at The Finishing Touch!

I have been here twice and both times were positive experiences! This morning my friend and I got pedi and shellac nails and we were both satisfied with the service and the place itself was extremely clean. I would recommend having an appointment as they are busy especially on weekends. Gel nails and pedicures are $ 30 each which is a bit more pricy than my normal place but the overall experience was worth it! I will be back.

Beautiful and clean salon. The staff here is very friendly and accommodating. This is my first time here and I like the ambiance of this place (I mean besides their décor, music and upscale and modern furniture). When I walked in I was greeted and attended to right away. Nancy took care of my nails and Lee did my pedicure. Both did a great job ! And they made sure I was happy with their work throughout the process. Besides that, parking was convenient, and their prices weren’t that bad either. I will definitely be returning. And I would refer anyone in this area looking for a new salon to explore.

I don’t get my nails done often, let alone a pedicure. I just don’t always like people being rough, especially not with my feet. But, the lady I had was gentle and gave me a wonderful pedicure. She even made me sit under the lamp extra to make sure it would set before I left. It’s been almost two weeks and the polish looks like it was just done! I was there as a part of a bridal party and the space was absolutely beautiful!!! They were very nice to us and professional — everything was fast and seamless. I would highly recommend going here in general, but especially for a ladies outing.

I had a pedicure here about a week ago. My sister and I went together. The spa was beautiful. The pedicure in itself was amazing. It was thorough and I was there for a little over an hour, which was amazing. I left feeling very relaxed and super pleased with how it came out. However, it’s only been a week and my toes have completely chipped, all of them. And the polish is coming off all in one big piece. I have not been wearing closed toe shoes or done anything to cause this. I first noticed it two days after my pedicure. It’s a little disappointing because my pedicure usually last me at least a few weeks. I am a hairstylist and usually have my toes done at my spa that I work at but wanted to try somewhere new and closer to home where I could go with my sister. I wish it worked out, I really wanted to like this place!

I just had a great experience at this salon. I was a walk in at 620 (they close at 7) everyone was busy finishing up pedicures for the night but the owner of the salon was kind enough to take me in. She did a great job, fast, efficient, and loved the end result. The salon itself is super clean and nice! Everyone was nice and I will be going back to get a pedicure next!

Walk ins are not welcome. so make an appointment prior as I walked in and the lady said sorry everyone’s booked, so I asked if I could make an appointment and she handed me the company card. Customer service lacking as I understand you may be busy but I could have reserved an appointment in the future which apparantly was a hassle to this lady so she handed me a card. Would of liked to try this place since it’s close to my home but I guess I’ll never know.

I used to go there all the time for my fills, but lately whenever I would go the guy that did them, my nails would always break or lift. Also, after he was done he did not go close enough to the cuticle and my nails looked like they needed a fill in a week, which is not my norm. Their pedicures are wonderful though no complaints there.

They take appointments. But they don’t honor them. They’ll take walk-​ins ahead of you. I had an appointment at 11:00 am. I was there at 11:00 am. The Girl at the desk was on the phone. She told me to «pick a color» — I told her, that I just needed a full set, no paint as I had a doctors appointment around the corner at noon. She told me to sit at a table. She proceeded to set someone up at a pedicure station. I waited until 11:17. I got up & left.

I have been going to this nail salon since the day they opened. You will not find a nicer or cleaner nail salon anywhere in this area, that is for sure. I will continue to go back over and over again! Love this place and the staff is outstanding! You really do need to make an appointment in advance if you want to be sure to get an appointment, so plan ahead and you won’t be sorry!

Awesome place! Decorated so nicely, very relaxing day spa feel. Everyone was so friendly. Got an appt right away and was in and out in under an hour. Gel nails came out great and were only $ 30.

My family and I were very much looking forward to getting our manicures done here. When we walked in, the place was completely empty. Not a single customer and the girls working there were just sitting around. It wasn’t surprising considering it was a weekday.
However, one of the girls asked us what we needed, and as I told them that we would like a manicure, they looked us up and down (with pure judgment beaming off of them as if we weren’t classy enough or something to be there), then one of the girls rudely interjected and said «No! We are booked up and don’t have time for you!» And they all looked us up and down and judged us purely on appearance.
I have no idea how a place like this survives on such bad service and rudeness. There was no sense of politeness from this establishment at all. No way do I recommend such an awful place with such horrendous service.

Came back, loved and much better experience like I remember! Tried a new 7 day polish that is lasting 10 and awesome pedicure w/​a hot new summer color recommended. They truly care and value their customers satisfaction to only have the best experience! Thank you Lahn! I’ll be back and highly recommend this clean meticulous salon :)

I must say I was very disappointed with this booking. My sister and I booked and evening at the spa for my sisters bridal spa day and everything was going well. The did tell us on the phone that there would be enough people so we could all get mani pedi at the same time together and no one would be waiting, which was a lie. There was 7 of us and 5 of them. The place was very clean and nice inside. They all started off extremely nice. At the end of the visit they pretty much yelled at one of the girls in regards to her tip not being enough money. They were very angry about that and were extremely RUDE. 30% tip. Not to mention i usually get Shellac nails at the place i always go to and they last me at least 2.5 week if not 3. It has been a week since i have gotten my nails done from Finishing touch and they are already chipping and look horrible, I think they do not start the Shellac low enough on your nail bed so you are bound to just come back in sooner, MORE MONEY for THEM… Not happy at all
Never will go back

This place is AMAZING! I am one of those people who religiously gets their nails done every two weeks by the same person at the same place, and has EXTREME anxiety when the thought of going somewhere else emerges. This place is not only BEAUTIFUL but the people are so nice and do an amazing job. They engage in conversation with you (unlike some places where they just talk among themselves) and they make you feel welcome. I’ve never seen such a selection when it comes to nail polishes in any other nail salon. They only charged $ 20 for an acrylic fill, and from the hard work they put in it was more than worth it.
It was kind of hard to find… They are located in a small plaza (with a Sal’s Pizza and a few other shops) but they do not have a sign over their shop. If you drive around to the right side of Sal’s they are in the spot with the purple and pink curtains in the windows (next to Newbury Salon).
I use to drive thirty minuets to Saugus to go get my nails done… but I have DEFINITELY found a new place to go! Trust me when I say you’ll LOVE this place!

This saddens me, but I have to update my review about Finishing Touch.
I still love the staff, and their pedicures are fantastic. That hasn’t changed. Well actually, I wouldn’t KNOW if that hasn’t changed because I literally CAN NOT GET IN HERE. Ever! I have walked in at 10am on a Tuesday and been turned away. I have walked in at 4pm on a Friday and been turned away (less surprising). I have called for appointments and been told they are booked solid.
I am thrilled that they are doing such a great business, but if you are that busy, maybe staff a little better? I want to be able to come and get a pedicure once in a while!
Hopefully they get this kind of worked out, and I’ll try again in a month or two. I’d love to be able to update this again and bring it back to where it once was!

LOVE LOVE LOVE
Perfect Pricing, Perfect Service, SUPER Clean, Organized, Amazing Nail Techs. Whats not to like? Not one issue or complaint yet. I have been 3 times now, I changed from Orange Nails in Beverly to here because of Pricing.
The place is always clean, and I have been in there while they were shutting down shop and everyone was scrubbing, sweeping and putting everything back in place.
This will be my new Go-​To Nail Salon! Vu, Née & Kristy you’re the best!

I absolutely love this place. It’s super clean and the atmosphere is very relaxing. Everything is new and the interior decorating is great.
Everyone that works there is so nice and friendly, I have never had a bad experience.
Spa pedicures are amazing and the polish stays on so for weeks without chipping so it’s definitely worth the price.
This is my favorite nail place in the area. I would highly recommend it!

I have been coming to Finishing Touch since they opened in Dec 2010′.
I can’t say enough about how GREAT the owners, staff, service & cleanliness are!
Gel nails are my favorite and Christie (one of the owners) does them every two weeks. I also get pedicures with Annie, who does a great job & also gives me a few laughs every time :):)
The atmosphere is relaxing, beautiful & the music is soothing
And last of all, let’s not forget Anne at the front desk… what a sweetie!
I will never go anywhere else when I want to be pampered…

I love it here! I get gel manicures here religiously every two weeks and every one is fabulous. They have an amazing selection of colors to choose from! I have seen a different person every time and each one has done a great job and is soooo nice.
Also, get a pedicure too! It’s amazing!