Suburban Extended Stay Hotel

Ehh… I don’t know where to start. I understand the concept of extended stay is literally affixed to the name of the hotel, but having a fish fry indoors isn’t exactly what you expect when beginning your stay! Alas, management allowed me to swap rooms with another, so they earned a star there. However, this particular location is undergoing severe renovations. Carpet ripped up, constant drilling and banging noises coming from down the halls, didn’t quite set the mood for valentines weekend. Their others star was earned for their $ 49 rate per night. Unless the face-​lift happens swiftly, I doubt I’ll be using suburban in the near future.

I’m a comedian who travels frequently (almost every week), and I really enjoyed how friendly the staff were. The location is near to restaurants and shops, and the amenities inside the hotel are pretty standard (small fitness center, vending machines, etc.). It could’ve been a bit cleaner, and they were doing construction next door, but overall it was a satisfactory stay. If you’re looking for an affordable relaxing place, with great hospitality this is the place.

You get what you pay for and in retrospect, I would have paid more to get something better than this. Here’s the deal, we are on vacation with family, but came down a day early to settle into the area, so we stayed here. The one star is for cleanliness of our room (although I did find a hair of a previous guest on the bed covers). The customer service is awful! I’ve traveled to several places domestically and internationally and got better service. 1. Without disclosure, they charged us for the room before we even got the room. This was not a pre-​pay situation… just something they «do». 2. Check-​out is at noon (which is a plus) but they deactivated our keys prior to that. When my bf (who payed and signed for the room) went to ask them to re-​activate our keys until checkout, the attendant took his key and wouldn’t return it because his name wasn’t on the reservation. Again, he paid for the room and his signature was on the form for the room. What’s funny is that I had to go down to verify that he could have a key, but I was listed on their paperwork (since he signed for everything) as «a second guest» and my name on the reservation was incorrect! So, I couldn’t have been verified either! Which negated her argument. No IDs were checked in either case. Also, the front desk lady was demeaning and rude to my bf. 3. After our delay for that fiasco, we were rushing to get ready and checked out on time and a housekeeper knocked on our door. We said, «We’re hurrying. We’re almost ready» and she had a attitude! It was still a few minutes before noon! Omg! We were so over it! Traveling can be stressful enough, you don’t need the additional fouls treatment and bad customer service. Hope this helps!

The ONLY reason it is a two as opposed to a ZERO is because of the staff. I can’t say enough good things about how friendly they are. Now to the negative! Walls are paper thin, hotel guests are very loud all night, and the room was nasty! The floors and walls were disgusting and the smell of smoke is horrendous! To top it all off, there is a sign on the fridge that says we will gladly clean your room daily and give you clean sheets and towels for an additional fee. Really?

Needed a room for a night and stayed here. The room was decent, found an open soda in the cabinet and the floor could use a scrubbing but overall nice room. WiFi works and its close to everything, Walmart is 5 min down the road. They have a gazebo and grill by the pool, which guests were using giving the place a nice family atmosphere. The pool is only 4’9″ in the middle which was great for my kids and the water was perfect. The staff is very friendly and helpful.

I read the other reviews and either the hotel has changed a lot, or people just got the bottom of the barrel. I’ve had no problems with the kitchen or the utensils. I’ve stayed in several Suburban hotels around the country and all of them had limited supplies. My room was in great shape and was clean. The pictures I posted are after living in the room for 6 days and no housekeeping (per my request). About the pets, for the first five days we were the only people with a pet and today another couple showed up with one. Some seasons may have more, but not this week. Hotel is quiet and quaint. No issues with wifi.

The staff is friendly but the hotel is lackluster.
I was visiting my friend in Pensacola, and wanted a kitchen to prepare so in room meals. The extra money I spent for the kitchenette area was not worth the funds.
You receive 2 pans, 2 of each utensil, 2 bowls, 2 plates, and 2 glasses. There is also a refrigerator, electric range, and microwave.
The pan’s Teflon peeled off onto the food I was preparing.
I plan on making monthly trips to Pensacola l will not be staying here. In the future I’ll just eat out, and stay in a nicer hotel.
If you’re choosing this hotel for the workout room, or kitchen, I’d say don’t bother! Stay elsewhere!
The workout room /​exercise are consists of an old treadmill, an old stationary bike, a weird rubber band based stair master, and a rubber band based elliptical.
The «business center» is literally a computer in the lobby.
The wi-​fi was free, and worked.
Update: The staff noticed my review within minutes of posting it on Unilocal.They were more than happy to try to make reparations. So I’ll repeat; The staff is friendly but the hotel is lackluster.

Friendly staff, cannot take their kindness and hospitality away from them BUT the real matter here is the actual hotel.
The room we stayed in was pretty spacious (double bed, non smoking, pet friendly, first floor)
Came equipt with a refrigerator, electric stove with two burners, one pan and one pot and some plates and utensils.
The room just was a mess. The trimmings around the room and base of the desk were comming off. The pipes in the bathroom where dusty, and our dog kept pulling out trash from one of the beds! Things like condom wrapers, bottle caps and even a plastic bottle.
The «complementury» wifi, is practically non existent given that iy faded in and out throughout the day and was rated as «weak signal» on our laptop.
The walls are paper thin, like you can hear everything going on next door.
Overall, not worth what was spent to stay here.
Came to help my boyfriend move and transition to Pensacola because he was relocated here for the military. Stayed the week of the 4^th of July, and all surrounding pet friendly hotels were booked :/​.
Its not the worse place to stay but there are noticeable disappointments and I don’t feel like the money I spent here wasn’t worth what I got in return.

I stayed there 7 March 2010… the place was the worst place I have ever stayed at. I was there with a few co-​workers, and they had some major complaints. The first was that my door would not lock; we were headed to dinner and I couldn’t leave until someone came to my room to fix the lock. I then went into another co-worker’s room after and it smelled like smoke… it’s a no-​smoking room. A third co-​worker complained of a sticky bathroom floor. The staff was friendly, but the accommodations should have been a little better. Cleaning the rooms better might be a start.

Seen better days just about sums it up.
I was greeted by the most unusual sequence of smells from the entrance to the elevator, in the elevator, the hallway and room.
There is no recliner in this room. Only wifi is in lobby, and most, but not all rooms have ethernet.
Not the quietest place, there are more pets here than I have ever seen anywhere else.
I saw my first large roach approximately 30 minutes after checking in.
However, the staff is reasonably friendly, can’t really fault them on that.