It’s been a long time since I’d been to Burger King. Since I was hungry and waiting for my gf next door at the dental office anyways I thought I’d give it a shot again. I ordered a bacon egg and cheese croissanwich value meal. 1. Croissanwich was flat and tiny 2. They forgot the hash browns originally, had to ask where they were. 3. The coffee wasn’t ready, they said they’d bring it out. 4. Whole meal was overpriced. 5. No lids for water cup stocked. 6. Coffee took about 20 minutes to come out. Meal was finished– employee told me he completely forgot. Just like he forgot the hash browns. 7. No creamers for coffee available. 8. Coffee was the worst I’ve ever tasted in my life. I’m not exaggerating. Took one sip and was completely disgusted– ended up throwing it out. 9. Service was very bad and they were apologetic. But the overly fake, not genuine kind. 10. Almost forgot, food took long to come out as well. I’m not going to Burger King again in this lifetime.
Scott C.
Rating des Ortes: 4 Phoenix, AZ
When I fall off the wagon it usually isn’t just a morsel of regret. It’s more like, I can’t believe I ate the whole thing. Boy, am I going to have to run a few extra miles to make sure I don’t have to pull out my fatty pants again. I succumbed to the power of the coupon. Not just any coupon, it was like a Golden Ticket from Wonka Land. Better than a two for one of one of my favorites, Breakfast Croissanwich from Burger King. Two sandwiches, a coffee and little greasy-golden rounds of hash brown goodness-for only $ 4. It’s always great to have a coupon like this so I can share with the Princess. Unfortunately, the P was nowhere to be found and I found myself alone with a bag of morning satisfaction which has, on the outside, a ten-minute shelf life. Waste not, want not. I ate everything. It was delicious. I was extremely satisfied. I purred like a cat on farm land filled with field mice . Regret, yeah, so much for self-control-check my Strava page to see my penance–(or the notch on my belt I’m no longer using). Seriously, the reason for the review was the excellent service I received at the drive-though. Courteous, prompt, and friendly. But the thing that got my attention was when I asked for cream and sugar for my coffee, they offered to do it for me. Most fast food places will simply give you the sugar packets and cream and you can do the doctoring yourself, which is fine with me. However, this little nicety really made my day, saved me a minute in the parking lot and got me back on the road to work. I know a Burger King review might seem a little low brow but great service and quality food when you’re on the way to work is super way to start the day. Well done BK.
K C.
Rating des Ortes: 1 Phoenix, AZ
Burger King if I could of given you zero stars I would have. I have not been to a Burger King in months because your employees can not get an order right. Today, I had a coupon buy 1 get 1 for free. My son suggested we try it again. We used the drive-thru ordered 1 whopper with cheese only the other whopper with lettuce, tomatoes, onion, pickles and mustard no mayo. I get home what do I have in my bag; 1 whopper with cheese only(great) then 1 whopper with mustard no lettuce, tomatoes, onion, pickles. Really, how in the heck can you mess up an order as easy as this one. Then for the icing on the cake. I call, some little girl answers the phone and says, Oh I apologize. It was said with«we could careless». Never going back.
Chris G.
Rating des Ortes: 1 Phoenix, AZ
SUPERSLOW!!! I will be the only customer and it still takes at least 10 mins to get my food, and half the time it’s stale and lukewarm. Also, I asked for a BK crown for my daughter, and when the lady handed it to me, the manager came over to her and said right in front of me and my kid, «You do realize you just wasted 15 cents right? Don’t just give those away to people anymore, make them order a kid’s meal to get it.» SERIOUSLY!!! Yeah, I don’t go to this location anymore.
Ben B.
Rating des Ortes: 3 Phoenix, AZ
The food here is just as good as any other Burger King, but a warning for those looking to dine in. The parking lot is behind the restaurant and the entrance is near the front. Also, the drive through wraps around the building, so if you come here to dine-in at a busy time, such as lunch, then expect to have to walk and go past all the cars in the drive-through.
Jeff B.
Rating des Ortes: 5 Mesa, AZ
Tried Burger King a few times with mixed results. Finally a visit worthy of a review. I was greeted cheerily and he efficiently took my order. I got the Four Cheese Whopper, fries and a drink for $ 7.90. A better price than nearby Carl’s Jr. so here’s hoping it’s still good quality! To my delight, it was excellent. I don’t mean to gush over a burger and fries but, as fast food goes, it was really good. The bun was fresh, the patty was flame-broiled tasty, the veggies were crisp and just the right amount of sauce. The fries were fluffy and crisp with salt just right. You couldn’t improve upon it. The service was outstanding as well. I don’t know if I’ve been missing out on a good restaurant or just a good sandwich, so stay tuned for an update: I work a ½ mile away.
Marshall C.
Rating des Ortes: 1 Phoenix, AZ
Why is it that I can never get a burger that even remotely resembles the item on the menu. I decided to order something different. They had a burger called the«A1 Ultimate bacon Cheese burger». So I ordered it. The girl read back my order and said«Bacon double cheese burger?» No, «A1 Ultimate bacon Cheese burger». «Do you want that as a meal», no. «anything else» no. «that will be $ 1.60»… You got my order wrong. «you ordered a cheese burger?», no. I ordered an «A1 Ultimate bacon Cheese burger», «oh ok»… I guess I will get the total at the window. Now I did get the correct«burger», but mine did not look like the one on the menu. In fact it was about half the height, there were 3 partial strips of bacon on it 3 pieces of onion, and it looked like a bookcase fell on it. People wonder why I hate eating at fast food joints.
C F.
Rating des Ortes: 1 Peoria, AZ
This Burger King shows that it opens at 6am. I have been there 3 times over the last two weeks past 6:10am and they still were not open. I called the corp office to advise.
Jim P.
Rating des Ortes: 3 New River, AZ
Nothing spectacular, but the location wasn’t listed — so now you know there is one here! Wanted to mention that unlike many of the other fast food places in the area, this one seems to be able to get orders right at the drive-thru — even special orders. Food is fast and correct, and if u ask me that is what counts at a drive-thru window.