Carl’s Jr.

I feel like a heel reviewing fast food. I mean, it’s fast food. Still, you expect to get what you pay for, right? First, to be honest, the food wasn’t terrible. It wasn’t great, but probably about what you should expect. But it took 15 minutes to get a burger. The drive thru was snaked around the building, so I went inside. 15 minutes standing at the counter. Meanwhile, they have music videos playing and they were NOT family friendly. Ariana Grande may want to be «loved harder,» but kids don’t need to hear that, and they certainly don’t need to see it. Since I was there for so long, I got to see four of these videos, and three of them were sexually explicit. In summary, the food was no better than McDonald’s. It certainly wasn’t any less expensive than normal fast-​food fare. But I could have done without the in-​your-​face reminder that our society is circling the bowl.

What’s with fast food restaurant workers not being able to hear the customers order correctly?
Me: yeah can i get a original thickburger with no MAYO and just ketchup
Dude: alright
Next thing i know when i get home. They put mayo and no ketchup smh clean your ears damn.

Who would have thought I would give such high ratings for a well known fast food joint! However, I am. Yet, this review is 5+ stars to the incredible general manager Kenn. Let’s start off by saying I wasn’t in the mood to cook since I had a long day of studying and we decided something quick and the drive-​thru option was our ticket. To our amaze we were humorously greeted and hilariously teased that brought a great big smile to our faces and we laughed continuously well after we left. We welcomed Kenn’s genuine spirit and his humor with funny punch lines of that’ll be two million dollars at the first window… LOL we looked at each other and just laughed out loud. His humor was well received. He really brightened our spirits especially from the devastating events in Paris the night before, we had been somber. Kenn provided great suggestions on new food items we hadn’t tried and went with it and guess what my guy enjoyed the suggestion of the spicy-​heated «diablo» burger. Well done Kenn and with the combination of who this gentleman is and his professionalism we said, we may not be great fans of the food of Carl’s Jr, but we will certainly return because of Kenn’s superiorness of customer service with excellence! Well done Kenn. Well done! I also inquired when he works to make sure we stop in for future visits and his time is limited but informed he just happened to fill in for the night during our visit. A bitter sweet for sure, but I hope Kenn is stationed here more often for our enjoyment. THANK YOU KENN. May others mirror you. :)

I will never eat anywhere where they charge for their condiments. This place lost a customer who spent over $ 100 per week there over their insistence to charge for ranch dressing. These are despicable people with their hands in your pockets. Find a better place to eat. There is good food nearby with friendly service. This place is not worth the aggravation.

Extremely poor customer service. Long lines for cold burgers. They discourage large orders and they are completely rude. The customer service I received was far from decent. The guy was wearing a filthy Suns tee shirt. Poor dress code.

Slow service.
There were four people working but really only one. I waited in line for way to long and waited for my food way to long. One guy messed around filling trash cans instead of helping. Boo!!!

Ordered to go for dinner. Drive thru guy was pretty average. Not too much happened between us and them. May need to visit another time just to get a better feel for it.

Its Carl’s Jr. What you’d expect going into a fast food establishment, with a step up. To get a good meal (burger, fries, drink) look to pay $ 9 — $ 12.
Surprisingly the drive through is relatively quick, for being fresh made as you order food.

Mediocre food but it’s fast food so what can you expect? The drive thru line was incredibly slow. And when I got to the window to pay for my daughters kids meal, the employee failed to give me my credit card back and I failed to notice. Thankfully she ran out with it as I was realizing that she still had it.

Cold food and dried out, tasted like the burger and been in the warming tray for hours. $ 8 for a fast food burger and fries was outrageous.

Tasteless, overlooked burger for $ 6! Last trip to tis place.

No soap in the women’s restroom… employees must wash their hands?!? That was not a fun find!

First time at Carl’s in over 25 years. Ordered the Jalapeño Burger meal ¹⁄₃ pound for $ 9.95. While I waited I noticed music videos playing. Annoying to me but probably popular with most.
My lunch arrived in 4 minutes. The fries were hot and crisp, the bun was fresh and the veggies (lettuce, tomatoes, onion, jalapeños) were all crisp and cool. I don’t know what sauce they put on it but it complimented the sandwich perfectly.
I recommend this Carl’s for quality food, fast, friendly service and good value.

So slow you need a calendar to time them. And attitude? Oh yeah. Super sassy bad attitudes with every order. Not Coming Back — Ever…

This is NOT a Green Burrito location. But they have good burgers and decent customer service.

I’m really bummed that Carl’s jr is starting to skimp on the food. The chicken sandwich has shrunk and the sandwich was 90% lettuce and the large fry was hardly a medium when dumped out. Also Carl’s jr has a new rewards app and you get rewards for checking in and the location was selected but said it didn’t recognize any Location nearby. I asked the person at the register to help me and she said «I didn’t know we had an app» and the other person said «it’s having problems». They did even offer to honor the initial register/​check in offer

It’s a typical fast food burger place… food is just fine. This is my local place and I like it because the staff is friendly and the bathrooms are clean and when you review fast food places, to me, the customer service and the cleanliness is what makes a difference from other places.

PROS:
— Most of the food is very tasty for the price. For drive-​thru fast food, their burgers are some of my favorite.
— They have really good unsweetened ice tea here for $ 1. Also, their spicy chicken sammich is pretty tasty when you consider it is only $ 1 too.
CONS:
— I hate their «grilled» chicken salad with a passion. I don’t know what mush they put into the «chicken», but the only items that can be distinguished are the fatty /​gritty bits of chicken. No. Thank. You.
— Drive through at this location suuuuucks during the work week lunch rush.
— Some of the food is a little too greasy (not just this location though, in general).
For fast food, it is good/​acceptable (as long as you don’t come during lunch time during the week or order the salads!!).

Carl’s Jr. is my office away from the office Monday thru Friday. I come here to read my IBD and grab something to eat. I love the french toast and when I’m feeling really cheap I get the Sunrise Croissant for a buck. The croissant comes with eggs, sausage and american cheese (I request pepperjack instead). Lately the Sunrise has not been agreeing with me so I guess I’m stuck with the french toast for now on. So come by and say hello if you’re in the area before 8:30.

I’ll stick to the Sante Fe grilled Chicken sandwich… it rocks!