Red Robin Gourmet Burgers

This review is strictly dedicated for the server Chris. We were a party of 6 and he was so attentive and great! We were a little difficult to handle sometimes but you were always checking up on us making sure everything was perfect. Thanks again I wish a lot of servers were like you. The food was delicious also. My favorite location to go to is this one!

Waited 15 min to be seated and there were plenty of open tables. Must have been understaffed. After seated it was 10 min before someone even stopped at our table. My Wedgie burger didn’t have guacamole on it as described or pictured on menu. Husband asked for more fries and they were delivered after he’d finished eating. Not a grand dining experience.

Excellent bar service. Marcy is a great bartender. The food was overall very good. I really have nothing bad to say.,

I can’t believe I’m writing a review for Red Robin. I only say this because it’s a chain restaurant and I’ve frequented so many mom and pops. But Red Robin (this one at least) deserves a shout out! Let me just start by saying that I don’t frequent Red Robin so this may just be the honeymoon phase, lol. However, the honeymoon is going very, very well. They have some amazingly delicious and juicy burgers. I got the ‘Royal Red Robin’ as I’ve never had egg on a burger before. I will never be the same again! The second time we went (the very same week), I got the Whiskey River Bbq chx. Again, just as good as the burger. I now own a loyalty card and will be returning to this chain again.

we went to go get a free burger because thats what reward was showing on my app. However because of their promotion we had to do the buy one get one 50% off. unless we prepared before hand and selected to get the free burger when we went to Red Robin. I don’t like this because its forcing me to use what promotion they are running versus getting my reward I earned.
My server acted like it was a unreasable request to pick my reward versus their promotion. I feel like the automated paying at the table is moving away from good custoemr service as well. Red Robin is one of my favorites to go to. I will continue to go there however I wish they would take a look at their processes.
My server was ok however I’ve had better. My burger was excellent and always is. thats why i’m a loyal customer.

Very happy with the food overall and price. I have had the A.1 peppercorn as well as the blue burger and many others. All good food and endless fries make it an endless treat.

I’ve been here twice in the last 10 days (solo after a day of golf and last night with the Mrs.
Pros:
Service: Both visits the service was great. First was a gentleman that was the perfect mix of attentive yet distant. Last night (Jasmine) was similar. She was very friendly and helpful. My wife is a… complex woman that could wear down a waitress that is not a professional. Jasmine was continually pleasant and responsive.
Food: This is a chain restaurant so you know what you’re going to get. I come here when I was burgers that are a few notches above fast food and a perfectly cold Blue Moon. I tried the «Love» burger that is apparently only available a limited time. It was very good. I would have liked more of the sauce they put on it, but great just the same.
I would eat here again.

This is a consistently decent burger chain. It is a little in the pricey side but you leave full. I love the Shroom burger with Swiss cheese with the endless sweet potato fries. A nice large burger smothered with mushrooms and melty cheese. A little pink for a burger ordered medium but nothing to complain about. The hubby had some BBQ burger which was huge and the daughter had a guacamole bacon burger. Those were ample sized burgers and they got endless potato fries. I had a seasonal cocktail which was good — gingerbread and whiskey. The others had peach and pomegranate teas which the waitress kept refilled. Interesting point of sale in the table where you can order items and the server brings them. You can also pay with that. Kind of nice.

We visited last-​night (Friday) and even though it was busy, we were seated within 4 minutes by a friendly host. Our booth was clean and comfortable. We had great service from a cheerful waitress. She was attentive and she made sure our food was served piping hot. It is a very ambient atmosphere there, inviting and friendly. The food is always fresh and served to our specifications. I like this location. We have been coming here since they first opened.

Very friendly when I called to place my order. I called to ask a few questions about there promotions and they kindly answered them. Our food tasted soooo great!

I used to love eating at Red Robin when they were new. As the years have progressed, and with so many other better burger joints around, this place kind of fell by the wayside. We ended up here a couple of times though and it was worth the trip. They always seem to have some kind of specialty burger that is good. The last one I had was some Terminator burger. The fact that they will cook your patty medium rare, if you ask, works for me as well. Their bottomless french fries are awesome. We’ve tried most of the specialty sauces and have decided to stick with the ketchup and ranch though. Their big boy (and girl) drinks are not too overpriced and if you want a milkshake they have a great one.
I would like to give special mention to what happened the last time we stopped in. There was something going on with the cook and, though not crowded by any means, the food was taking forever. We noticed other tables complaining and almost were ready to leave. Our waiter assured us that we would be taken care of though so we toughed it out. They gave us our burgers free, which was really cool. The vibe was kind of strange. As was our waiter. But the food was free and tasted great.
This is by no means one of our favorite places and we don’t really hit them up very often. It’s always good though, and this last time, though disorganized, was pleasantly compensated for. If you want a decent burger, along with all you can eat, and great tasting, fries I would suggest this place to anybody in the area of one.

Food is always good. Service not so much. Servers are great, but food takes too long.

Off night? We waited to be seated for table of 2 for about 20 minutes but when we were shown to our table there were plenty of open seats ½ of the place was empty. Maybe a staffing issue. Our waiter brought us water and my friends glass had a large glob of what appeared to be strawberry milkshake residue stuck on the inside of her glass. The waiter brought a new cup and we told him we were ready to order he said ok he will be right back… Waited 10 minutes for him to appear. We ordered our food and he brought it but we had no utensils he said he would go grab those and some more fries. Someone else we flagged down helped us about 15 minutes later because dude never came back. The next time we saw him he was having a heated exchange with another employee before walking past our table. We got our bill and he apologized saying he started out behind. We paid and never came back.

After terrible service and no food at T.G.I.Fridays.
We came over to Red Robin and got amazing service. Our server Myana was great. She got our food and drinks to us with good time. The food was Delicious and filling. Thank you Red Robbin for serving my family a wonderful meal. We will deffinentely come back.

Can I rate this place lower than one star? Alissa was our waitress, and was more concerned about talking to other wait staff at the server’s station than giving us things like napkins (that we asked for three times).
Also, don’t expect to get a burger cooked any way other than «a little bit pink.» Four different burgers with two different requests, and all four got put in the same way.
And I would just like to pose a question: how do you eat a side of coleslaw with no silverware on the table. Two runners and a waitress couldn’t be bothered to bring me a fork.
I guess my biggest gripe here is not having people use common sense (wipe down the table, put down napkins/​silverware, etc.) and maybe listening to customers. I don’t know how many times we asked for the same things.

Our server Brianna was ok
Thought it strange i only got 1 iced tea
Wife liked her Crassaint thing
Kid had Chicken sandwich
FAILS
Fish and chips
Fush lume warm chips almost cold

First time at this Red Robin. Arrived at 11:35 on a Friday for lunch. The place was hopping. Really good sign.
I was seated within 3 minutes but was led to the bar area. Nervous since you often get poor service there. The bartender took my order 5 mins later: Burning Love Burger and a coke.
My drink arrived quickly of course but lunch didn’t arrive until 17 minutes later. I cut my burger in half like always but that was a mistake: they had broken the patty into three pieces, so now I had numerous pieces. Every time I tried to take a bite, it fell apart. I ended up eating my burger with a knife and fork which wasn’t as appetizing.
My service really fell apart too. Since he was the bartender, the only other time I saw him was when he gave me the bill.
For a burger, which was in three pieces, fries and a coke, with no service, to cost me $ 12 plus tip, I’ll go elsewhere.

We’ve been to this location a couple of times now, and wen’t again yesterday to meet some friends from my wife’s work. I will say that Red Robin in general puts out consistently good food with relative speed. This location is no exception.
This time I decided to try their new Colossus burger. Sweet baby Jesus it was delicious! Imagine a RR Cheeseburger with BBQ sauce and beef brisket on top – and not the crappy, overcooked brisket a lot of places try to feed you – real, good, juicy brisket, on a juicy burger. It was most excellent! Add on their standard amazing steak fries and you’ve got quite the delicious lunch or dinner. Or second lunch. Or second dinner… sorry – went Hobbit there thinking about it. Needless to say it doesn’t take a genious to figure out you shouldn’t bother counting calories if you do this.
In case you haven’t heard, they are also offering BOTTOMLESS rootbeer floats now. Soft serve ice cream with barq’s rootbeer. Bottomless, I say! I’m yet to get through more than one with the meal, but it’s worth the $ 4 price tag in my opinion.
The only downside to this visit was our waitress was a bit moody, but for all I know she could have been having a bad day. She was a little nicer around the time she was handing us the check. I’ll reserve judgment for now and give her the benefit of the doubt.

Stopped during the week for lunch. This was actually our second try. Stopped the week before on a Friday and the wait was too long for us to stay. This time we were seated within a few minutes.
We ordered a burger with coleslaw and the Ensenada Chicken. I had been looking forward to trying the Ensenada Chicken after seeing it on their website. It didn’t disappoint! Everything came out hot and fresh. The chicken was tender, and the sauce flavorful!
Our server was very nice. Stopped back several times to see how everything was and for drink refills.

This was our first visit to a Red Robin and what a fun place! The bar area is open seating so we were able to by-​pass a bit of a line to get seated in the regular part of the restaurant. Our waitress was really nice while we took a second to review the menu and what we may want to try out.
I had the Tavern Double (a deal at $ 6.99) and he had the Chicken sandwich — both came with bottomless fries and ranch dipping sauce. I was very pleased with the flavor of the burger and the level of toppings to burger ratio was perfectly done. His chicken sandwich was deliciously done as well. The breading was so yum.
The bottomless fries were steak fries — which are notoriously hard to cook well considering that the outside cooks faster than the middles. These were done decently — not my favorite, but not bad! The ranch was really the pull for bringing these back up to good eats. Who would have thought to combine ranch with fries? Brilliant. Fatty. But brilliant.
Overall: A–
Packed and noisy, so be ready for that, but the food is delicious and the staff is friendly. We will so be back for the ranch.