Eastport Plaza Dental PC

This clinic is a disgrace to the industry. My experience there with dr Katta was traumatic. Her careless, even bordering sadistic work, left me marred. Pls go elsewhere !! I welcome anyone to message me for a detailed account. I was crying, shaking, repeating that I was not numb and all my pleas were ignored. This clinic should be brought down to avoid further afflictions in patients. My experience is not unique, there are several extreme complaints about this place and thus it is a reflection of the poor work ethic and incompetent practice of the staff In general. I had several appointments to attempt to rectify my experience, and each experience only validated my judgement. The staff lies ! Be warned ! I know choices are slim with OHP but this place should definitely be boycotted. I am not complaining about a weak drink or over cooked steak, this is a medical facility that should meet certain codes but eastport plaza dental falls far below any standard.

Even over a year later I concur with all the one star reviews. Hey OHP patients… there is hope… transfer over to OHSU school of dentistry… what a dental nirvana! Be prepared to spend a lot more time getting dental care, but it’s worth it: state of the art facilities, people who really care about you, and the highest quality care overseen by seasoned professionals. I guess I should be grateful that Eastport Plaza Dental was as bad as it was… not merely mediocre… for me to find another place to get dental care with my OHP coverage. The biggest insult during my visit at Eastport was being ignored when I said it was NON NEGOTIABLE… I will not accept mercury-​laced amalgam fillings. I was told no problem. As soon as the female dentist started her examination of me, she said I WOULD be getting amalgam fillings. I bolted out of the chair and said a few choice words and was told I didn’t have to act that way. I said they shouldn’t have bothered wasting my time, since even in my original appointment setting phone call I told them that it was NON NEGOTIABLE about the type of filling I wanted. I don’t think it’s unreasonable to refuse a poison-​laced material that will sit in my mouth for decades.
Besides that, as you will read in the other one star reviews, the office is borderline third world dirty. The staff isn’t terribly friendly or professional, and all in all, if you want to experience one of the most miserable dental care experiences of your life, you have found it right here at Eastport Plaza Dental.

Worst experience ever!!! I WENT HERE BECAUSE THE OREGON HEALTH PLAN DOESN’T HAVE BETTER DENISTS. First, I have TMJ. Which I told everyone who touched my mouth but no one seemed to care. Second, they don’t have private rooms with walls. So you people that they don’t introduce to you coming in and out of the space where the dentist chair is. Third, no explains the procedures that they do. They just start wirking on you. Fifth, they didn’t numb me until they got to thw last filling. I suffered threw 2 fillings first. Sixth, the staff just seems like they are miserable working there and they take it out on your mouth.
The only good thing that happened was there was guy who try to comfort me.
I actually cried in the chair.

I went here and I wish I didn’t have to go there again but my insurance won’t cover another place until next year. I went for a cleaning and they found work that needed to be done. Instead of telling me about it they proceeded to prep to pull out a tooth and do fillings. When I asked what they were doing that’s when they told me they were going to do this work and that I would just pay when I was done. When I said I had no money to do it, they belittled me and judged me for not having a credit card. When I was finished arguing with the dentist I had to go out front where they wanted to set an appointment for all the work and when I asked but that the insurance would pay for they didn’t have any idea and when they «looked it up» they couldn’t give me exact numbers.
The place was dirty. Duct tape on the dental chairs, and a floor that wasn’t looking that great. I wish I had never gone there, but my tooth had been hurting and my insurance forces me to get a cleaning before they will pay for any work.
If you need work done please don’t go here.

Have had teeth cleaned there; the dental care was adequate, but the office staff is hopeless. Totally unprofessional and incompetent. They make several appointments for the same time, don’t remember to tell people when a dentist in the middle of a series of procedures leaves, and consistently give wrong information about insurance. Walk-​ins generally get priority over reservations; I had to wait 2 hours for an appointment during my last and final visit. Most of the dental staff seem to be interns. Some are excellent, but supervision does not seem very intensive. One very young and inexperienced fellow could not re-​fit a crown that had popped off; evidently he tried to put it on backwards.

WARNING: Do NOT come here! This has got to be one of my worst experience at the dentist. Just unprofessional and inexperienced all around. I wish there was an option to not give any stars! Also, do NOT bring your kids there unless you want them traumatized. They definitely don’t know how to handle kids and do not have the patience.

In the olden days, the barber would have been able to pull teeth. Just slip ‘em a $ 2 and it’s done in minutes. That’s what this place is, get some basic work done cheap. Wisdom pulling $ 180, fillings $ 120, cleaning $ 75… boom. That’s it. I’m not complaining.
However, they really push you to do more. You just have to able to deal with that and not let them talk you into something you don’t want to do. I’m sure they adhere to all the health laws, however the place was a little ratty. Dusty vents, laundry in the bathroom, etc.
I’d still go back but I’m putting this out as simple facts to help you be a more informed consumer.

I went to this dentist for a cleaning, xrays and two fillings.
The cleaning and xrays felt like they forgot they were dealing with a human being, they were rough and unkind.
With one of my fillings something went wrong… because it didn’t even hurt before, and now nine months after having it filled I cannot chew on that side because it hurts bad when I put pressure on it.
I will never go back there again.