Portland Diabetes & Endocrinology Center

I’ve tried to make an appointment. I’ve left 3 messages with no call back. I called them today and someone FINALLY answered. She said «Just one moment» and then hung up on me.
So rude.

Totally missed B12 deficiency and pituitary adenoma and tried to tell me I had given myself «psychological thirst». New PCP caught B12 deficiency, switched to adenosylcobalamin, one week later the «psychological thirst» was gone. I was also put BACK on thyroid and adrenal meds because I actually NEED them, which Beard would have known if he’d run adequate tests. James Beard, you suck!

I’ve been going here to see Dr. Beard for about three years since my my pediatric endocrinologist (that I’d been going to since 1997) made me transition to an adult practice.
I actually live in DC, but go to my check ups here when I’m back in Portland to visit family. I’ve never had a problem requesting prescriptions last minute for important supplies from across the country. The staff has always been very accommodating and I’ve never not heard back from them within a few hours when I’ve had to leave a message. They’ve also let me just walk in in for extra lab work when I was in town on very, very short notice (granted I did call ahead the day of for permission).
The fact that they have a lab and phlebotomists in the office is a HUUUGE bonus for me. They even mail you a hard copy of the test results with the doctor’s interpretation. I dread ever having to find a practice on the east coast to replace Dr. Beard!

I am having the same issues with trying to make an appointment. I’ve left multiple messages for the past several weeks and only got two callbacks, both which I returned almost immediately and got the message machine. This is a ridiculous system and I can’t believe a medical facility functions like this. Totally unprofessional.

Made a new patient appointment almost a month ago. The day before my appointment the office called and asked if I could come in earlier in the day because they had a cancellation. I agreed. Office staff was nice, but I waited for doctor in examining room for 45 minutes. When I ventured out to see what was going on, everyone except for me knew where the doctor was. She was doing an ultrasound and biopsy… what? Why would they (the office staff) let me sit in the room for so long without giving me an opportunity to go on with my day and reschedule. Needless to say, I’m not going back. I did them a favor by filling a cancelled spot and the least they could’ve done with me is inform me what was going on with the doctor. I should send them a bill for my time…

The doctors and lab techs are great, but the receptionist (blonde, really tan) is horrible – she is rude and dismissive. She treats patients derisively and clearly doesn’t care about being polite or helpful. A terrible face for the office.

One of my doctor’s appointment’s results landed me a referral to an endocrinologist and they recommended the Portland Diabetes & Endocrinology Center. I’ve seen endocrinolgists in the past from Seattle to Boston but really was impressed with PDEC’s Dr. Christin Snyder.
She was extremely friendly and warm. I found it fascinating that she actually studied with the doctor that I had seen back in Seattle (he is affiliated with the University of Washington Medical School). She patiently listened to my history and suggested some some tests and a follow-​up visit. When those test results came back, she actually called me to talk through the results (I was quite impressed since I was expecting the nurse to get back to me) and put some of my worries at ease.
If you have to see an endocrinologist, I would highly recommend Dr. Christin Snyder.