Ulta

The manager of the salon cut and colored my hair and she did a great job. I recently have moved to the area after going to the same stylist for twenty years. She was very professional and the salon was clean and stylist seemed happy to be there. I will be going back!

Just moved from California, to Vancouver about 2 months ago. I’ve always been nervous to step into a real salon and color my hair, but decided for a change and tried Ulta, which isn’t too far from my house.
SO MANY things to choose from inside (makeup brands, hair tools, perfume etc.)
I highly recommend going to ＣＨＲＩＳＴＡ for all your salon needs! She was very professional, fun, and made my experience memorable. I absolutely love my cut and color! I also loved the products they use in your hair; top of the line!

Nicole did my hair and I highly recommend her! She was able to recommend products to me that didn’t sound pushy at all and I bought everything she suggested! I went from an orangey-​brown hair due to a bad hair stylist experience to a nice white blonde color!
She said she needed to cut off a small amount and knew I was wary and cut off exactly the smallest amount possible. There was another gal too walking around with dark hair and she was so kind too! Both gals I’d trust to do my hair again and I know I’ll be coming back!

Went in here, got my items to pay and the clerk female took extremely long literally sitting up there waiting to pay for 15 minutes plus.

I purchased a clinique foundation yesterday, which I realized was the same color as the one I had. I was trying to go lighter. I was having a hard time finding my perfect color. A lady named July introduced me to it Cosmetics CC cream. so much better ! July did my whole face of makeup and made me look flawless. I ended up purchasing the cream and the powder ! I returned the clinique foundation and was able to use that money towards my new purchase. I left a ton happier than yesterday. I want to thank July and make sure you guys thank her too ;)

For make up and facial /​hair care products, I’m a Lush fan, so it may seem odd that I’m also a fan of Ulta. Mostly, I come here for haircuts and for the brow bar.
Occasionally, I test perfume – nice selection of perfumes to sample here without the hovering pressure from sales associates that other stores insist on. When I buy perfume, I buy it from Ulta because I appreciate their relaxed model.
But it’s the hair salon that I truly appreciate. After five hair cuts here, I can attest to the quality and efficiency of Ulta’s salon. Their customer service is outstanding.

My only regret is that I didn’t everyone’s names who helped me here. I will admit, I was not a fan of Ulta after going to the Beaverton one for years. It was always a mess, it was difficult to find prices on most things, and nobody was ever that friendly. However, I recently moved to Vancouver and decided to come here for the Brow Bar and also to ask if someone could help me create a day and night smokey eye. I spent 2 HOURS in here tonight.
I was referred to Kyle as the master of smokey eye and he was amazing. He showed me step by step how to create a day and night look and showed me other tips and tricks. He created a gorgeous look and I walked away confident about my new skill and super happy with the results. There were other gals who helped here and there and I am sorry I didn’t get their names… but overall this was just such a great experience.
Also, this seems so silly… but in Beaverton it was such a hassle to use coupons even though that’s the only time I ever went. But tonight I came in sans coupon (I keep forgetting to update my address) and it caused NO issues at all — I don’t know if coupons are tied to my account or not, but I didn’t even have to ask for the most recent coupon to be applied as well as my rewards. Thank you ALL! I will be back!

This was HANDS-​DOWN the best customer service experience that I have ever had!!! A young lady named Sheri helped my daughter and I choose some skin care products, and she even went so far as to hand write the steps and instructions for my 13 year old daughter because it was a kit with 5 products in it. They also have an amazing return policy! Would not hesitate to recommend them or go their again!

Well to start off I arrived to Ulta after closing time, and someone that works there let me in! The staff there were super friendly and the guy that helped me was very helpful. He helped me choose a new foundation. I’ll make sure to visit this Ulta again :)

I am not crazy about this Ulta.
I did sign up for the reward points, but whenever I try to use the coupons they send me, it’s seems to be trouble. They are always out of the «free gift with purchase».
I went in to buy some shampoo, and I had a free small «It’s a ten» leave in conditioner. It’s the sample size, maybe 1 – 2 ounces. I bring it up and give her the coupon, and she tries to charge me for it
I presented her with the free gift coupon, and she said they are out. I told her they are not out, because I found the 1 – 2 ounce bottle. She said that bottle is a different bar code, so they can’t give it to me for free. I say it’s the exact same bottle/​size/​color, etc. She wasn’t having it. She said you have to come in almost right away for them not to run out.
Sound like a «reward» to you? Me neither.