Hawthorn Suites By Wyndham Rancho Cordova

I stayed here this past weekend Friday-​Sunday. Nice hotel. The room was very neat, up to date tv & appliances. Nice & quiet. I even enjoyed the pool. They have a jacuzzi as well. The pool only goes up to 5 feet though. I didn’t get to try the free breakfast but saw many people enjoying it. If your the type to eat fastfood then this is a Great location for you, McDonalds is Right next to the hotel & subway across the street. & if you like to keep your own food then the mini fridge is perfect. The freeway entrance is also less than a block away, very convenient. Staff was very nice. My only issue is the bathroom. The toilet was old & seemed out of place compared to everything else in the entire room. It flushed slow as well. Other than that, I’d definitely stay here again.

Be Careful, You might get bumped. We just stayed at this hotel for one night on 6÷6÷15, We got bumped from the room we reserved (king suite with bunk bed). When we arrived at the hotel at around 4 pm to check in, the front desk person (also the manager of this hotel, Mike) told me that the room that I had reserved was no longer available. He told me that we could either get a room without a bunk bed (downgrade) or go to another hotel. I was not going to look for another hotel on Saturday at 4 pm. He did not apologize once. He made some excuses about my travel agency (Orbitz) having to contact me. When I asked about the price difference for the downgrade, he said that I had to contact my travel agency. Mike was rude and disrespectful. Unacceptable business practice. I will not stay at this hotel again.

The rooms are roomy, ac is awesome, and breakfast incredible. If you need anything, the staff gets or for you right away. Stay here, you won’t regret it

Stayed here two nights. The rooms were a bit run down and the hallways were always hot, but the price for the stay was affordable and that’s the reason we selected it. Would probably stay here again unless there is something nicer available for $ 90/​night in the area.

Great place! Soooooo nice! Like a studio apartment, really made my experience feel like home and very special. Breakfast wasn’t great (had better at a lesser experience with Ramada), but had a kitchen with mini fridge and sink, etc. The couch/​living area made the difference. So great, would stay here again!

Reading all of the reviews made me skeptical of this hotel, but I found the place to be clean and peaceful. Not a bug in sight. The staff were all attentive and responsive to all requests. I liked that there was a mini kitchen in the room. I’m sure it’d be a great place to stay for an extended period of time. My partner and I will definitely book here again next time we’re in the area.

Terrible Hotel! I called the hotel prior to booking my reservation through their website and they assured me that all the rooms in their hotel had full kitchens for cooking our own meals. I booked the room and checked into the hotel but after going up to my room I saw that there was not a full kitchen at all, there was only a sink, microwave, and a fridge. I called the front desk to explain that I had only booked the room because I was told that all the rooms had full kitchens and I was passed off to the General Manager, Michael C., who was very rude to me and admitted that his hotel had told me that all the rooms had full kitchens and that he was wrong. He did not offer to move me to a room with a full kitchen but instead tried to extort another $ 70 out of me. He was also very rude during this conversation and I told him he was being a jerk and just decided to hang up and move on with my night since I had a great deal of work to do. I went about my night and about 30 minutes later I received a knock on the door of my room. When I answered it, there were 3 police officers standing outside with their hands on their guns ready to draw and they informed me that I had to get out of the hotel immediately because the manager had called them and told them to do this. The manager had also lied to the police and told them a story about how I «cussed him out over the phone», which I did not do. I then had to gather up a large amount of things I had just moved into the room only about an hour prior to this and moved out of my hotel room at almost midnight when I had to get up at 6am for work. The hotel manager stole my money for the first night’s stay despite the fact that I had left the room in the same condition it was in and had just checked in prior to leaving. He also had a snide grin on his face as we walked by the front desk and were being escorted out of the hotel by 3 Sacramento County Sheriffs deputies. Aside from the hotel being sub-​standard for the price they are charging, the General Manager is completely rude and since this hotel is a franchise there isn’t any accountability that he has to the corporate offices at Hawthorne Suites. You can get a much better deal for the same quality of a room and much better hospitality by going elsewhere in the area and you won’t be giving any business to these people who don’t deserve to even be in business at all. Thanks.

This hotel is immaculate and comfortable. My room was spacious and spotless. The fine gentleman at the desk was thoughtful and efficient. My family was here to attend a funeral and he was so nice to even ask how the memorial service was. His attention to the details and needs of my family was a very nice surprise. The breakfast buffet is delicious and piping hot. I highly recommend Hawthorn Suites and look forward to staying here again in the future.

A breath of fresh air after coming from the previous extended stay hotel we were staying at. We tried to save a few bucks by staying at a cheaper location — spend a little more and stay here. It’s not the Ritz Carlton but it’s more than adequate — the workout equipment, free breakfast, pool and daily turn-​down service were nice extras. Friendly manager and staff too. We stayed a month while we waited for our new house to close.

This place was great!!! It was a fantastic room for the price. Everything was extremely well kept and clean. The staff were amazing! They absolutely blew me away. We had a slight problem with our tv and they got us a new room and a discount which we never asked for. The manager Michael C. Is by far the best manager I have ever met. He was professional, courteous, and helpful. I will most definitely be going back to this hotel and everyone that I know will hear about how awesome this place is. Great price too! Also, good breakfast. I just can’t stop smiling about how awesome my visit was. Thank you Hawthorn!!!

I just spent the weekend at this place and really enjoyed myself. The Manager Michael was very friendly on the front desk arranging for all our request. He did a great job. The breakfast was good, nothing special, but filled that void. Coffee was very good.
The hotel was clean with a very friendly staff. Would definitely come back in the future.

Beware… Book this hotel/​suite at your own risk!
I recently stayed in this hotel for 11 days with my 6 year old son. The staff was overall very friendly and accommodating. The hotel manager, however, (Michael Condiff, or Mike C.) was extremely unprofessional, and possibly, in my opinion, mentally/​emotionally unstable. As a result, my stay became a nightmare.
The manager began harassing me in my room 20 minutes after we got in the door. He told me he had a number of noise complaints from other residents. He later told me that he didn’t know we had just checked-​in and that he was sorry for calling. He stated that he had been woken up and was staying directly below me.
When my sister and nephew came to the hotel to visit and swim, Mr. Condiff called the police to have them removed. (The police did not remove them and told Mr. Condiff he was acting out of line).
On two occasions he suggested my son and I find another place to say. One one occasion he suggested we «pack our shit and get out». I already prepaid for the hotel and he told me I shouldn’t have booked the room through a third-​party. Bottom line, this manager made me extremely uncomfortable. One minute he would fly off the handle. The next minute, he would apologize and ask me how my stay was with a smile. It was one of the most bizarre things I’ve ever experienced, and hands-​down, the most uncomfortable stay I’ve ever had at a hotel.
Although I found a bug (moth larvae) in my bed and there are several other things I could complain about, it was the behavior of the hotel manager that ultimately turned my stay at the hotel into a nightmare.
I called the corporate office during my stay and was told they would look into the situation. I got no response. I sent an email to corporate a week after my stay and was told they would look into. I sent a third letter to corporate about 3 weeks ago and was told they would look into… Crickets.

I can‘t say enough about the level of guest service! WOW I stayed here for over 6 weeks while in training for work and the staff and the Manager Michael made being away from home that long stress free and enjoyable.

We stayed 3 nights and found the hotel to be very clean, nice to have a little kitchenette if we wanted to cook but for 3 nights we didn’t have the need to. The refrigerator was a small apartment size, not the dorm room type, the dishwasher didn’t work but I think it’s a decision that the management made so that the staff cleans the dishes.
Free breakfast served down in the Lounge area, 6:30 — 9:30am is a winner, hot food but it’s only what they choose to serve. You self serve, Waffles, bagels, muffins, cereal, juice, milk, coffee. Good selection.
Staff is pleasant and responded to our requests.
I wouldn’t hesitate to return to stay again.

Big rooms, clean and the kitchen with dishes and cutlery helps out. The staff is professional and helpful and the exercise facility is adequate.

My wife and I spent a couple nights here as a staycation; we’d stayed here before and after our wedding. It’s changed in four years.
The dishwasher in our room never worked, we reported it twice. First time it had water up to the heating coil, so they drained that, but it still had no power whatsoever. Dishes in cupboard were dusty, and silverware was filthy, burner pans on stovetop need to be replaced. Toaster did not work, we saw a loose wire in it. Took it down to the front desk, they did replace both, promptly. Breakfast was OK.
We’ll probably not stay there again. To give the manager credit, he did promptly take care of items.

I counted 9 towels and 7 pillows in my room. Need I say more? OK.
Dirk was the receptionist who helped me at check in. After checking into my room, Dirk gave me a call to ask me if I was satisfied with the room I was given. Who does that anymore? Dirk is awesome.
The room was big and comfortable. The couch, work desk, coffee table, and a counter just outside the restroom all did well to make the room feel more homelike. Ladies will love that there are plenty of mirrors (3 total + a cosmetic mirror).
The only thing I can think of that could have been improved is the TV. It’s a 20 inch (I think) tube TV, but this place is great overall. Prices were great at approximately $ 65/​night.
I would consider this place a 3 star hotel. There is a McDonald’s right next door and a Taco Bell and Subway a very short distance away. This place is about 20 miles from Sacramento so keep that in mind if your going to do work there.
For Sprint customers, I had full signal so coverage here is great. Data was approximately over 1MB/​s on 3G. WiFi is available here though.
Would stay again without hesitation.

This place is the best kid friendly spot in the area. Full kitchen in each room, with fridge. Pool and spa and the breakfast is better than average!

Wow. Horrible compared to double tree and just horrible all on its own! Dirty towels, mismatch toiletries, pillows with no pillow cases EW. The entire floor was «non smoking» and yet I felt as if smoke was being blow directly into my nostrils. Ants on the free breakfast… but the banana muffins were good.
SRSLY.

PROS:
Free wireless internet
Free breakfast in the morning (it’s not great, but better than nothing)
Spacious room
Refrigerator/​stove/​toaster/​microwave
TV with cable
workout room
pool (hot chicks chillin at the pool during my stay too. another +)
close to the freeway
close to starbucks, mcdonald’s and gas station
CONS:
Dirty, horrible couch with white stains. Gross.
Super thin towels. Pretty horrible towels actually.
My blankets were dirty. wtf.
I decided to add an additional star just because of the wireless internet. The shitty towels and filthy couch/​blanket were pretty unacceptable though.