US Post Office

DO NOT come here if you need to get a passport. They only take appointments, the next appointment is a month away, and the employees are unprofessional and unhelpful. Should not be this hard.

If I could give zero stars I would. Lazy carriers who won’t come up and knock on door. Just leave package to be stolen. Liars staying slip has been left for pickup and no slip left. Come to find out was never put for delivery. Mis-​delivered mail all the time. Employees who are slow and just don’t seem to care about the customer. Almost always busy phone. My guess is because they probably have one line and people are constantly complaining. hence the busy line. I could go on…

You can believe all the other reviews that say this is the worst post office. I have experienced slow/​unfriendly service before but I have never quite experienced this level of incompetence. To make matters even more offensive, they make NO apologies for anything. I made the mistake of getting a PO Box here and every month I get mail belonging to someone else. I also have not received my mail several times. Lastly, there is an african American (why do we use this term???) woman clerk who I have seen «scold» people in front of the entire line of customers. The people who say the phone doesn’t work are right… I believe they leave the phone off the hook all day so they don’t have to take calls. What a shame. This post office is a joke and it really should be revamped or closed down.

Eh, what the hell, I’ll throw off the ratings and give them five stars, it’s a US postal service, only so much they can do with a shortage of staff. Good job guys!

Seriously, if I could give a negative rating, I would. This location is the worst in town. I am constantly having lost or delayed packages, as well as receiving items that are busted. Anytime I try to contact them, whether over the phone, or in person, I am given nothing but the runaround and attitude from the employees, INCLUDING the Postmaster herself, Elizabeth. Service like this is absolutely ridiculous and unwarranted. After reading all the reviews on here I see this is nothing new and wonder WTF. Pay the extra and ship through UPS or FedEx Unilocalers, its just not worth the giant headache with these people.

who is running this circus? this place is the worst. someone should looking into why they are so slow.

Their services like shits! It’s the worst USPS I met ever!!! They lost my international parcel from Germany! Every time my parcel can’t be delivered on time. They will find many kinds of reason and waste your time!!! Right now I still can’t find my parcel, they just gave me a runaround!!! Horrible experience!!!

Waited for a package for 2 weeks only to find that they could not deliver it. They did not leave an info notice AT ALL and I didn’t receive any updates on the whereabouts of my shipment. I called and spoke to someone named Sierra and she was very rude and seemed very annoyed at all my questions. Terrible customer service on the phone and wasted 2 hours of my day.

I’m not sure whats going on but I’ve tried calling everyday to get a maintenance person out for the past week and I keep getting a busy tone.

Uneducated clerks. If you mail an envelope that has a credit card in it, it is NOT considered a rigid item. It bends and therefore is just a letter. If you mail a envelope that does NOT bend, it is a non machinable letter. This does not make it a parcel unless the envelope fails the letter measurements, thickness, and weight. Try reading the DMM, FOR THOSE CLERKS THAT DONT KNOW WHAT THAT IS, IT IS THE POSTAL BIBLE. DOMESTIC MAIL MANUAL… I have actually had to go home, bring up on the computer the requirements for a mail piece to qualify as a letter and also what a non machinable letter is and bring a printout to the clerk at this post office to get a refund for overcharging me. It seems not only at this station but the mail processing plant clerks DO NOT KNOW WHAT A NON MACHINABLE LETTER IS. To these uneducated clerks, a letter is either a letter or a parcel. ALSO PLEASE ANSWER YOR FREAKIN PHONE ALREADY. ARE YOU REALLY THAT LAZY???
And while I am on a roll, when a customer asks to have their mail delivered at the end of their vacation hold, it means exactly that. I don’t need a lecture from a basically stupid clerk telling me «you have to be home to restart delivery». I come home from vacation, wait for the mail that never comes. The next day I ask the replacement carrier (regular carriers day off) where my mail is and he says he was told not to deliver it. I go down to this joke of a post office to retrieve my mail. I find out 2 weeks later this female Asian clerk only gave half of my mail when I asked her to make sure she got all of my mail as they messed up in the past. I have late bills because the rest of my mail sat in a tub at the carriers station for 2 weeks after my mail was to be delivered. Oh, my mail did resume delivery except that mail sitting in a tub. And when I went to get my mail, a supervisor was asked by a customer for mail from his vacation hold and when this male supervisor returned with the mail, he never asked this customer for any ID. So much for mail security, who knows if the mail was his and yes, this supervisor did not know this customer. This is the most piss poor run post office I have ever seen. They need to get rid of all the clerks and supervisors and start fresh. These people need proper training as they are only going through the motions but have no clue what they are doing.

Real hit or miss. I have all of me packages that require signature-​delivered and without me ever receiving them or signing them. Overall I never know if I will actually get what I paid for. Still a great deal just have to hope they steal someone elses stuff that day

This locate is just awful. I’ve had numerous instances in which they did not deliver my packages to the correct location and/​or have simply returned the item to their post office without telling me. Good luck trying to get through their phone line to track down your packages… they are horrible at answering any calls too.

Post office is horrible. I never get notified about any packages or mail that awaits me. Had a package that I’ve been waiting on for about 2 months returned because they never left me a slip that they tried to deliver and was holding it at the office.

Slow and rude staff. I wanted to ship a package via media mail and the employee (African American gentlemen) started shaking my package. Then he accused me of not shipping printed material because of the way the package «felt». Completely insane… Then he drops my package on the floor… Then he had the nerve to start grilling me about what kind of book I am shipping. I told him I was shipping gardening books and he said that’s «not educational». As if people read gardening books for the god damn plot and dramatic twists. Then charges 10 dollars for an 1 pound item. Seriously fuck this guy. Gives USPS a terrible fucking name.

Why doesn’t the phone number work?!

Its not a bad place… but its super slow and employees like to chat with customers and customers are extremely slow lol.

This place always has a long line on Saturdays. Only 2 people working and the line goes all the way out the door for shipping. I had a bad experience. I had a priority medium flat rate envelope come back to me after 10 days of being shipped. Says the number does not exist. Then I contacted the Supervisor at the place item was going to and they said that the place does exist. The supervisor said I can go to the post office here to get it mailed for free to re ship. The employee told me that it was my fault and that he cant ship it for free. Then he said he will talk to the Supervisor. He talked to the supervisor and he said that its free. I go through my transaction with my other item. Come to find that I got charged for the item I was told was free. I told the supervisor what happened. He told me if I used the same package it would be free. I had the package with me and it was all ripped the employee could have told me that before I proceeded with the transaction. It was only $ 5.15? Wow they couldn’t refund me. I had to pay out of my own pocket to re ship the item. It was an ebay item now I have problems with the buyer and ebay. Thanks alot for stupid people that waste my time!!!

this is a reliable postal office, never too quick but not too bad.

The employees all have been here for a looong time, which is probably why some people say that the service is rude here. I haven’t experienced the rudeness though, but I also don’t expect to have stellar service at a USPS. Last time I went in to send out a package for an ebay buyer. It was my fist time shipping something so I asked the lady what the cheapest way was. Since my package was heavy, it would’ve costed me $ 22 to ship! She suggested that I go with the flat rate box, which was $ 11.95. I transferred the contents of my package into the new box and she was nice enough to lend me their tape. Their flat rate boxes are all complimentary.