Dale Rubinchik, DDS

Not very gental with children. Bad experience with my youngest. My youngest would not sit still for a filling and he would hold her head down and almost be screeming at my 7 year old. I had all four wisdom teeth pulled in one sitting. Two monthes later i still had pieces from those teeth in my mouth.

Very surprised to see any negative reviews. I’ve been going here for the past year and have had nothing but great experiences. I drive all the way from Dublin to see their happy faces. If you aren’t happy with them, you probably aren’t happy with anyone. They are humans, not robots. Get a life!

Seriously? Your practice saw me as you well know from the VM you left me. What a wonderful way to mislead people. If your name is on the building, you need to take responsibility for how your practice is run. Way to walk the line between deception and out right lying.

He left me with two black eyes after trying to remove a tooth for 2+ hours that he initially said would be «out in a flash». He gave up and made me drive across town with a bleeding mouth to a specialist that had to cut my jaw with a saw to remove a tooth that ultimately didn’t need to be removed. My mouth and jaw have never been the same. Cracking, popping and intense pain in the morning are just a few of the symptoms this hack has left me with. He deserves to be sued for malpractice imo.

I moved to the area a short time ago. I really hoped, when I asked a friend about who they used for their dentist, that they would say something positive, but they only told me the location on Woodside Road next to Safeway.
Ironically, their office sent me some «coupons» in the mail prior to making the appointment. My initial concern was that they added numerous conditions once I called, that we’re in no way alluded to in the coupon for first time customers (I chose not to use the word «patients»). They also wanted me to make multiple appointments for cleaning and for exam and X-​rays. When I asked the receptionist if we could schedule these together, because I could not afford to make two trips from work since I am in a position of responsibility.
The receptionist said I was asking her to go against office policy. I also asked if she would ask the Dr. Cohen or Rubinchik if this was possible. She said I would risk her job if she asked, and I was putting her in the middle (which I believed, was her job). She then hung up on me after I told her that too was not mentioned in the coupon. They also had a big sign that advertised a special that included exam and X-​rays, for even less than the coupon when I decided to go in in person, since it was in my way home and only a short distance from my house in Woodside.
When I did make an appointment, the receptionist said that they couldn’t find it and that I could reschedule again. I also didn’t like that any walk up on the street got a better price for the two procedures, than someone they solicited at their home and made the effort to fight with their staff to get an appointment, or rather a series of appointments. They also said that the cleaning they did, may not be what I need and I would have to make an appointment to find out what the cost of that «special cleaning» would cost and they would decide if I qualify for the cleaning in the coupon.
After speaking again to my friend about it. She said she was about to go to a new dentist that her boss recommended to her. She had been using both dentists at this office prior to that, and she had her own horror stories. I learned the hard way, but since then,. I can recommend a dentist that cares, and will not play bait and switch with you. I also never have to speak to their rediculous staff again. I just felt that if they made me work this hard to see them for the first time, how well would they treat me if I was just another patient. I ended up canceling the appointment when I found that my firends new dentist was truly a much better alternative very close by, and they actually seemed to want me as a patient. I guess things happen for a reason.
Good luck.

Rather surprised by all the mixed reviews here. I’m fortunate not to need much in the way of hard core dental work. I have used numerous different services, teeth whitening, snore guard, and some cosmetic work to my front teeth. Of course, Dr Rubinchik is my regular dentist and I come in for cleanings every six months. The dental hygienists do a good job and everybody has always treated me well and seem friendly.
Recently, my mom was visiting from out of town and she need emergency work on her front tooth. Not only did Dr. Rubinchik call me back promptly on a Sunday and discussed with my Mom her situation, but he came in early to see her first thing Monday morning and get her what she needed.
Seems like dentist these day are all about getting you in and out and I have never felt that way at the office. When you find somebody who truly cares about patients, that’s a solid 5 stars in my book.

ive been going to dr Rubinchik for years now. i must say that he is one of the best dentist ive ever had in my 28 years. before him i hated to go to the dentist period. ive gone threw getting my wisdom teeth pulled, to me cracking a tooth and getting root canals done by him and it was the easiest and painless thing ever for me. its always nice to have a dentist that cares about the people that walk into his building.
the office is very clean always! the staff are all very friendly! i highly recommend this place to anyone in need of a good dentist

I’ve been seeing Dr. Rubinchik for at least 15 years. I dislike very much going to the dentist. I have to bribe myself to go, telling myself I can get a sugary coffee drink at the drive-​thru across the street (albeit the reason for the need to see the dentist.) I’m surprised by the negative reviews. I’ve found Dr. R to be sincere and caring, giving me explanations of what he is doing and going to do. The office, specifically the dental room, is really calming. Dr. R took care in the wall paper he used and didn’t just throw up some posters of big teeth. I do remember staff at front desk were rude, but that was a while ago and it seems like there are new people in front. Dr. R’s assistant is pleasant as well, greeted me with a smile. I really like my hygenist. I’ve rotated hygenists quite a bit at the office. I never seem to get the same person twice. But I did get my last hygenist twice and I hope to see her at my next appt. I remember she took care with cleaning each tooth. I don’t remember her name but she’s Asian, maybe Vietnamese or Cambodian. She also gave me some very helpful tips.

I have been going to this dentist since I was a little kid and honeslty the reason I have still kept Rubinchek as my dentist is out of practicality. Its really close to my house and Ive been a patient for 10+ years.
I have finally decided to search for another dentist, half of the reason is that the office staff here is rude. When you call to inquire about a procedure they make it seem as though they are bored out of their minds or that you are making their life inconvenient.
The other half is that Rubinchek is great skill-​wise but his sales-​man type of personality gets old.
Time to move on.

So I have been contacted by private message by Dr. R. saying that things have changed and if I would re-​evaluate them on my review. Well, I can’t really do that because I stopped going to them over a year ago. And I have no intention of going back because the Superior care & attention that both my husband & I have been getting at Prima Dental Care down the street from Dr. Ho has been outstanding. I have actually never felt so relaxed at a dentist office and the front office at Prima Dental treat you like family…
So Dr. R says they have changed the front desk staff– maybe so and maybe they are much better than when I went there. I can’t say from experience.
My previous review stated that I felt Dr. R and his partner were competent dentists & I still believe that to some degree, but now that I have another dentist in RWC for comparison– there is no comparison… so my initial 3 star rating was because the front office staff deserved 1 – 2 and the dentists maybe 4 – 5. I would still remain at a total 3 star rating now. Why? Well even if the staff/​front desk has changed and is so much better (let’s just say that & give them a 5 for front desk), given my new experiences with my new dentist who is certainly a 5 without a doubt, makes me re-​think and re-​evaluate Dr. R & his partner as a 3. Why not a 4 total then? Well, because the bottom line when reviewing a dental office is that you want your teeth to be treated with the best care and attention as first priority! And leaving in pain each & every time is not normal for a visit to the dentist — that was my true experience and at the time I thought it was just me and my dental phobia, but not the case now that I go to a dental office who really shows that they care and takes the time to treat you well.
I also find it interesting that there is another ‘business’ on Unilocal with both dentists listed and all the reviews are 5 star… that sends off a warning in my head that the reviews may or may not be so truthful.

Dr. Rubinchik and his staff are absolutely top notch. I have presented him with some difficult dental issues and he has taken excellent care of me for several years. His staff, scheduling, are great; they work with you so that both your schedule and their schedule work together. I have been able to get in fast in emergencies when needed. I am very pleased that he is my dentist.
Mark

Dr. R is dam good! I had 3 wisdom teeth pulled and had me in/​out in no time. Told me exactly how it was going to go down and what to expect. I was super nervous when I got there and the front office staff was really nice. The wait wasn’t long and was a little bummed I didn’t get to finish watching the penguin documentary they had playing on the HD TV. I’ve been going regularly ever since.

I am an absolute CHICKEN when it comes to the Dentist. Due to that I tend to not go very often. When I went to see Dale Rubinchick for the first time, I was *AMAZED* at how kind and compassionate they were with me. No one shamed me for not going to the dentist more.
While getting the work done he would stop and ask me if I was okay, tell me how good I was doing and how much longer it would be.
I will NEVER EVER go to another Dentist! I cannot praise him and the Staff enough!!! I’ve recommend him to anyone who asks about a Dentist. Hands down THE *BEST*!!!

I’m a super geek techno nerd, and I just love how Dr. Rubinchik has all of the latest and greatest technology in his dental practice. Today I went to him with a slight irritation in one of my teeth. He has the digital X-​ray, but that was inconclusive, so he took a peak with his magnifying eyeglasses and saw a crack. I’m a curious gal, so he inserted his nano-​spy-​camera into my mouth and took a picture of the side of my tooth to show me that crack on a super big flat screen hovering above the dentist chair. Then we made a plan that I have confidence in. Wahoo! And I get text messages and email reminders about my upcoming appointments what I can easily reply to without making a phone call — convenient! It’s terrific to deal with a professional who is using modern tools to improve his service and make customer’s lives easier. And he’s nice, and very responsive and flexible, too!

The staff is always so friendly and welcoming, it makes ‘going to see the dentist’ an event I no longer dread (which I have since I was a small child), but I honestly look forward to. Maritza Rivera and Corrine Cavazos seem like old friends when they greet me by name when I come in. The dental hygienists are very gentle and kind, Carol Tolen is especially great! It feels like you guys really care about the health of my teeth, but also me as a person and that makes all the difference.
Thank you for keeping me smiling Dr. Rubinchik
PS– I’ve already recommended you to my fiancé (who was also pleased with you all) and I look forward to sending more friends your way too!
Update! Ok, so after 2 weeks of pain & denial I went and saw the Doc, and… i just had a root canal done (shock, horror!). To Sara’s S.‘s complaint point, Dr. R. was in no rush to do the procedure until he was absolutely sure it had to be done. I went in twice to get checked out before the decision was made; there was nothing left to do but a root canal. Dr. Rubinchik is so gentle and attentive! He actually came in to do my work ON HIS BIRTHDAY! He and his family were headed out of town following my appointment. If that isn’t dedication to your clients, I don’t know what is.

I like Dr Rubinchik. I’ve been going to him for nearly 15 years. I also have pretty bad teeth, so I’ve had more than my share of fillings and crowns. I even got my teeth whitened there. I like his chair-​side manner. Very professional and efficient, but also sensitive to you needs (like when you’re not completely numb yet).

I am a new patient to this office and to start out, the front receptionist is a little bitchy! I got very sick and tried to cancel my appointmant and they told told me they had to check if that’s ok with the Dr. WHAT??? Is it oK with the Dr. that Im sick and cant even drive myself to the DR. are you kidding me, do you really think that The Dr. wants to be working in my mouth when I have some weird flu that’s highly contageous… I think not! And then they think they are going to charge me $ 100 to cancel… bull!
Also I dont like that each station in the office isnt private so when Im getting worked on everyone walking by can see me with my mouth wide open, it’s uncomfortable!

Sorry to all dentist but no one is going to compare to my Dr. Frost in Palo Alto. I had him since my first tooth popped in but unfortunately he passed away. In search of a good dentist took a really long time. Then I came across this place on Woodside Road. I’ve been coming here for a couple years now and I’m somewhat pleased. I do like my hygienist, she’s very sweet. Never really have one on one with the desist he scopes my mouth for a quick second and sends me on my way. He did give me a filling a year ago, things are still good with my tooth.
Can I ask everyone, why is a good dentist so hard to find???

I didnt have the greatest experience here, but its a dentist so I guess that is expected. Went in for a deep cleaning and to get some cavities filled (haddnt been to the dentist in many years). I had to go two separate times (2 separate times of pain and hell). The dentist filled my cavities and removed all my plaque fine and when it was finally over they told me to come back in 6 months for a regular cleaning. So I came back for my regular cleaning, and the hygienist started but then said ‘you know what, you need a deep cleaning’ I was very upset and left, and did not return. I am aware that I have deep gum pockets and periodontal disease and did the best I could in home care, but if this was known then they should have had me come back sooner than 6 months. Now I’m scared to go anywhere so hopefully I can find a good one on here from the Unilocalers.

I was in dire need of a new denist when the filling fell off of my front tooth.
My original dentist, who had put it on about five years previously, had done some things that had bummed me out and I was no longer willing to go back.
The other dentist I had tried out a few times in the past year couldn’t fit me in for two weeks and I didn’t want to walk around with a gaping hole in my mouth for that long (a friend told me that I probably shouldn’t leave the house looking like I did). My neighbor recommended Drs. Rubinchik and some other Unilocal reviews had liked Dr. Dubinchik’s partner, Dr. Jay Cohen.
They made a next day appointment for me. I was pleasantly surprised to see how nice the office was. Newly redone. They have flat screen t.v.‘s at each dental chair to distract nervous patients. The waiting room was packed (a good sign), but I wasn’t made to wait long.
Dr. Rubinchik convinced me that I really needed a crown to replace the filling so it wouldn’t keep falling off every five years and force me to go through the trauma so often. A crown can last 20 years.
He was very good with the novocaine. I was injected and numb before I even saw the needle going in me mouth. That gives me confidence as it used to take my previous dentist several stabs to find the nerve to numb me out.
He called the guy from the lab to come down and personally look at the color of my teeth to ensure a proper match with the crown. Unfortunately, when the crown came back, the color was off. Dr. Rubinchik again had the lab guy drive over to look at my mouth to get the color right. When the second attempt came back from the lab, it was a pretty darn good match. I am satisfied, which is hard to do since a can be a bit perfectionistic.
My one comment is that Dr. Rubinchik is a man of few words. I would prefer more communication as to what he is doing and explaining more about his thought processes.
However, he seems to be a very experienced and proficient dentist and ultimately that is what is important in his field. The nice office and modern equipment is a further plus.