Mazik Touch Pool Service

Tommy is great. He’s provided sound advice on dealing with my energy and water use issues with my pool. He’s happy to answer lots of questions from a newbie pool owner.

Yep, Mazik is as good as it gets!
Tommy answered my call and was at my house about 15 minutes later, fixing what I imagined was a major problem with a simple $ 8 solution. I’ve met a lot of pool service people for estimates and cleaning, and he really stood out with his calm, honest demeanor.

A+ Service. Tommy is a very capable pool service provider. He takes the guess work out of pool ownership. Very communacative and supportive with his services. Highly Recommended!

We have had a series of unsatisfactory pool services prior to Mazik. Tommy is smart, responsive, available by email and in general does a great job. Highly recommended.

We recently purchased a home with a pool, that’s in a questionable condition. We have never owned a pool before and had no idea how to prevent it from becoming a swamp. I found Mazik Touch on Unilocal.When I called Tommy, he was out of the country. I sent him an email anyway and he emailed me back the same night-​while he was still away. We set up a time via email after his return and he showed up promptly to inspect our pool. He explained us how everything works, what needs to be replaced and fixed.
Tommy is very professional, has a great personality and knows his business. I highly recommend him to anyone needing a pool expert.
We plan to use him to remodel our pool for next Summer.

I contacted Tommy for the first time, after being disatisfied with my prior pool cleaning servicer, to inspect my pool equipment, recharge the pool filter, and balance the water. He arrived promptly, did an excellent job, and was very personable and professional. I definitely will continue with Mazik Touch and highly recommend him to others.

i called Tommy for some help ASAP on a home in escrow in redwood city. He got back right away and was able to check out the pool that day on short notice. His report was emailed that night. OUTSTANDING!
DDl

This review is long overdue. I purchased a home with a hot tub in the yard; I couldn’t wait to get it fixed and finally relax in it. However, as a single woman calling around for help, I experienced some very frustrating experiences with people trying to upsell, etc. or just plain being creepy. However, when I met Tommy, he immediately put me at ease. He was very honest with his pricing, gave me estimates and he put me at ease — I never once felt on edge about him or his employees coming to work on my property. My spa is now fixed and I am thankful that I went with the right company. I highly recommend Mazik Touch!

We went with Tommy for our new spa. Very good, trustworthy person. Prices are very competitive. I’m assuming he’s doing a great job since iv never had a spa before and since everything is going great, so I don’t have a negative frame of reference! You won’t regret going with him.

This is a long overdue review, and for that I apologize to proprietor and pool man extraordinaire, Tommy Mazik.
We purchased a home on a short sale from some disgruntled owners that, among other things, decided to stop taking care of the pool once the sale process began. Needless to say we were greeted by a swamp when we took possession of the property. It took a week to discover things that had been thrown into the deep end of the pool, it was so filled with algae and who knows what else.
After attempting to work with another service we found here on Unilocal (which I won’t review as they never charged me for their failed attempts, so no harm done aside from frustration) I called Mazik Touch hoping for better results. He offered to make concessions in his weekend schedule to come by, but considering the state we were in I didn’t think it was necessary. The offer speaks volumes to his service levels, though, so it’s definitely worth mentioning.
Fast forward a month (yes, it took that long)… after numerous visits, a significant amount of chemicals, and at least two sessions vacuuming direct to the drain the pool was clear as can be. I couldn’t have hoped for anything more than I witnessed, and dove unafraid into the water that weekend.
The highest praise I can offer Tommy is that numerous family members, my wife included, didn’t believe the water could be salvaged and would need to, at substantial cost, be replaced entirely. Happily, that wasn’t necessary thanks to Mazik’s services.
Our last visit was his «handoff», at which he educated me on how to properly maintain the pool, which I like to think I’ve done a fair job of since he last visited. I never could have recovered the mess we inherited, though, and for that Tommy has an open invite to visit anytime he likes.
Since then he’s checked in (via text, no less, very modern), offered ph/​alk balancing advice, suggested the appropriate course of action to make our drain safe (this was before Usher’s incident with his kid) and referred us to a fencing company so we could make the pool a bit safer for our little guy.
I would recommend, without hesitation, picking up the phone and calling Mazik Touch for all your pool needs.

Awesome pool service. We tried several companies before finally finding these guys. Knowledgeable, reliable, and really nice people. Your search for great pool service is finally over!

I usually roll my eyes when I read reviews wishing there were MORE stars that could be given, but I find myself in that boat right now. I am VERY pleased with my experience with Mazik.
Getting help with my pool has been nothing but trouble until now. Mazik Touch has the freakish habit of (a) returning calls promptly (b) being available quickly © going above and beyond the call of duty. The man clearly needs to align himself with the rest of the industry and take his service down a few notches if he wants to be considered part of the group.
In any case, I am really delighted; Tom even came out on a Sunday to help me with a problem. He doesn’t hesitate to reach out to other resources and contacts for help and advice. He represents what a successful small business is SUPPOSED to be — good to the customer!!!

So I recently acquired an older spa. Mind you, I’m not familiar with maintenance on spa’s at all. I called a few big outfits that were not available today, and also told me I would not be able to add the chemical treatment myself, so they could schedule me later this week for over $ 200. Then I called Tommy (owner) he was not available today, because he had a wedding to attend. He told me this was a simple process that I would be able to do myself to save some money. He actually took the time to walk me through how to add the chemicals to my spa over the phone, free of charge. I think he is a very reputable, honest business owner. I will definitely call him for all future service and/​or repairs…

Tommy is very knowledgeable, reliable, and friendly.
My new house came with a spa and I needed someone to set it up for me since I know nothing about spas. I called another pool/​spa service and they didn’t want to do it but Tommy was very friendly and willing to do it so he set up an appointment immediately.
When he came to set it up he was unfamiliar with the spa brand/​model but he took the time to read up and educate himself and he was able to set it up in no time! It was quite a releif for us and he even checked up on us to make sure it was running well the next day.
I definitely recommend Mazik Touch to anyone who needs spa or pool service!

Had to take a quick second to write about the outstanding service of Mazik Touch. I’m new to needing pool service and after working with Tommy I realize I do not need to continue to look for anyone else to service my pool.
He’s personable, reasonable and efficient. One thing that really stands out is the immediate response I get via text or email when I have any questions or concerns.
I would recommend this company to anyone who wants great pool service…
Satisfied customer,
Christine M.

Very friendly management, responsive, on time and efficient! They are amazing and I would recommend them to all my friends!