Discount Tire Store – Rio Rancho, NM

Here at Discount Tire, Unser Blvd. Jeremy Y. Assisted me and the level of professionalism are a 10… I made a appointment. Online and got there 10 minutes prior to opening. I guess the store watched who entered the parking area because I was approached immediately. I don’t rush doors just to be first. Good to see a store operating well. Strongly recommend this store…

I’ve never had anything but great service here. Trust me, if there is a nail on the road, we will run it over. We spend way more time here than most people, but they do a great job. I do wish I could throw a tire through the window like the old lady in the commercial.

Very knowledgeable about tires. Went the extra mile to ensure we were completely satisfied. Have gone back since for our other vehicles when they need tires

I went in earlier today to get my tires rotated and balanced. I was greeted by several employees when I got there. They told me it’d be about 45 minutes to finish and they were done in about 15! Great service, very friendly employees. When leaving several employees thanked me for my business. Very well trained in customer service!

Great customer service from Sean, Mike and the rest of the crew. They took the time to research various tire alternatives for my car and installed them expeditiously. The Bridgestone DriveGuard tires installed in my car today are much better than the OEM Bridgestone Turanzas and feel pretty good about this tire choice and the knowledgeable crew working at this store. I would highly recommend this location.

They may fix tires for free but sure will sell you the most expensive brand when you are not in need of them! The Rio Rancho location took advantage of my family member. What a shame!

I have never had such piss poor customer service anywhere. Worse than buying a car. Had the salesmen telling me that I was wasting my time looking anywhere else. If I’m spending my hard earned money I will choose where I do so, I won’t stand for some punk ass know-​it-​all kid telling me what is best for me. Stop believing their nonsense. I received far better customer service and a much higher quality tire for the same cost as discount’s bottom of the line tire at Firestone. I wouldn’t recommend this place to my worst enemy, do your homework before you purchase! I feel sorry for those who just take their word and hand over their money…

What I like about Discount Tire is they will always beat any other price out there whether its online, or locally. To tell you the truth anyone who doesn’t purchase there tires from Discount Tire is probably over paying.
As everyone know buying tires is a dreadful time due to the fact that its never cheap purchasing tires and it almost feels like a waste of money. But they guys over at Discount try and make it as painless as possible. I did some research online found the tires I wanted shopped around online and then gave them a call. I told them what I wanted and the prices I found online and locally without any questions they easily beat the prices I found and offered me a warranty on all the tires in case anything happened to them. When I showed up later on that day to have them installed they had 15 cars in front of me. I thought I was going to be here all day and night but within an hour they had my car done. I was really impressed on how fast these guys work and make the whole process simple.

As usual I came in and contacted Joey about getting some new tires for my baby, the customer service is out of this world!!! Not only was he able to help me and offer me the best pricing in town, but he had me in and out of there in no time at all!!! Another employee I overheard with another customer, Nakoma I believe was his name, was as professional as it gets. The customer service offered at this location is hands down the best I’ve ever seen!!! The friendliness, and professionalism of all employees at the store is why I return here frequently for new tires on all six of my vehicles!!! JOB WELL DONE!!!

I saw a pretty large screw/​bolt sticking out of the tread of one of my tires which really cheered me up!
I had heard Discount Tire was a decent place to visit and so headed to this location.
I was promptly checked in and was told that it would take about 45mins for them to get to my car (they were kind of busy for a Tuesday lunchtime).
The convenient thing about this location is that you can walk to a Starbucks, Cold Stone or Five Guys whilst waiting for your car.
They removed the screw and repaired the hole at no charge — which was pretty awesome of them. They just asked that I return there when I need new tires, which I certainly will do.

We came to fix a tire a few weeks ago, which they didnt even charge. Now that it is time to change those old tires, after quoting all over town, our choice was DT. Very simple decision: great customer care, even improved on the prices quoted from Sams, plus lifetime national warranty at only $ 16 per tire? Yes, I feel in good hands with Discount Tires.

I came in for a TPMS light and they found a nail in the one tire that was low. As usual, they fixed it for free (I love Discount’s warranty), but right as they were about to give my car back, they found another nail in a different tire.
I’m now waiting for the second tire to be repaired and and thankful for their integrity. The tires may cost a but more here, but I think the service and warranty are worth it.