Scratch Bakeshop

It’s a really cute and small bakery and you can smell the yummy desserts as you come in. The people here were really nice and the cupcakes are amazing. They alway have vegan treats which are bomb.

Unimpressed by their cake/​truffle cakes. I love their macaroons, so I finally tried a vegan cake and was very unimpressed. It was pistachio «cheesecake» made for owl house. Very overpriced and not that great.

My husband is from the greater Rochester area so we come to town often. I had discovered Scratch on instagram and instantly fell in love. I love all things cake and these guys take it to a whole new level. I’m obsessed with their buttercream flowers in non-​traditional hues. A few weeks ago, I finally got to try Scratch for myself. Unfortunately, due to our timing, we had to go to Glen Edith coffee shop to get our Scratch fix, but the cupcake I had was nonetheless the best cupcake I’ve ever eaten. It was a dark chocolate, almost oreo like cake with white buttercream frosting and the prettiest deep purple piped flower. We were so impressed that we made it a point to visit the bakery before we headed home and purchased a dozen cupcakes to take home, which was a little pricey (~$ 40), but totally worth it.

Based on the rave reviews, I figured it was about time to give Scratch a try. We stopped in on a Wednesday afternoon and got two cupcakes and a vegan chocolate chip cookie. The peanut butter cupcake was very dry and dense. The cookies and cream one was better, but still not wonderful. The shop is very small and one employee was using the one table in the store front to get work done. The vegan chocolate chip cookie looked better than it tasted but it was okay. I am not vegan, but I respect that they have so many options catering to different needs. I guess I would give them another try, but maybe give something else a shot.

I recently went back in. Its nice I have a bakery close but it’s kind of one note. Too bad but they make fabulous cupcakes.
Really, seriously?! I know it’s Sunday. But I walk in no greeting no saying «I’ll be right with you» Sorry my hair was not blown out, I still did not look like a hot mess! EPIC FAIL. I guess if you are a LOCAL. I LIVE DOWN THE STREET it does not matter they wanna cater to the young hipsters. BOO! BOO! I wanted to buy a few things… Just NO!

These ladies are awesome. Not only are their baked goods delicious but they are real artists when it comes to the designs on their custom cakes.
Do yourself a favor and try their cookies, cinnamon buns and cupcakes!!!
Scratch the looove!

My daughter had a concert at Hochstien and I was supposed to bring a dozen nut free cookies for the reception. Being the hot mess of a mother that I am, I completely forgot when I dropped her off and had to find cookies fast. I looked up bakeries near me and called Scratch. I cleaned them out of cookies, but I am glad I did.
The place is so quaintly decorated. Very simple, but the quality of the baked goods is super impressive. They have some books of past custom cakes they have made and I was very impressed. I will definitely keep them in mind for any special occasions. I think I brought the best cookies to the reception, I’m just bummed I didn’t get to eat one myself.
For the record: I purchased a lemon-​lavender cookie when I went to pick them up and it was delicious!

I like Scratch’s willingness to cater to the dietary needs of our ever-​changing community. I am not a vegan, GF person, but I am still down with the effort.
Recently Ugly Duck has added some coffee to the place, and it really helped bring a little something special to their one year anniversary event. The vegan donut holes were actually amazing. They also had a photo booth, and beer growlers to sample from Lost Brewing Co.
I have tasted their cakes, macaroons, and other sweets, and I am a fan of the macaroons. The texture and consistency is wonderful.
The cupcakes that I have tried so far are okay. The frosting to cake ratio is a little too much for me, and I prefer more of a ganache taste in the middle.
I think the women that work here have been extremely professional, right down to packaging up orders to go. I am happy for their addition to the Park Ave scene.

I had been waiting to try Scratch for a while, because when it comes to sweets, I do not discriminate and the bulk section at Wegmans suits me fine. But when Small Business Saturday rolled around, I put them at the top of my list for a custom vegan cake for my boyfriend, who is vegan and for whom I have not yet mastered the art of vegan baking (one day, but today is not that day and could someone please pass the butter).
Cake-​wise, it was OUTRAGEOUS. I got a little ‘smash size’ chocolate cake with bourbon cream filling and a caramel tidal wave or something that drips down the sides of the cake and is great for scooping off the little paper cake stand and eating by itself. It was spot on. I could seriously not tell the difference between this and a cake filled with animal products. I brought the flavor list home and presented him with both the cake and the list, and we started brainstorming our next order. Thank you, Scratch — you have saved me from ruining his birthday cake next year :)
Customer service was good. It seemed to be kind of an off day — only one person working the counter (at their own, very mellow pace) on what seemed to be a big day, but it’s a bakery on Park Ave, and if you’re trying to get-​in-​get-​out, you’re doing it wrong. The woman who helped me create my cake was kind and suggested the caramel goodness vs. frosting the whole thing (and was very patient when my indecisiveness took over).
TL:DR — Scratch rules, go there now.

It’s been hit or miss for us. Had a great chocolate peanut butter cake, but then cupcakes we ordered were dry and tasted old. Bakery is small and doesn’t usually have a large selection on a daily basis.

I love this place. Delicious and beautiful treats! One of my pet peeves is when desserts look gorgeous but taste god-​awful. This is NOT the case with Scratch Bakeshop! Their sugar cookies are one of my fave things to get there and their cupcakes are to die for. Their partnership with Ugly Duck on Sundays is great, too!
My only complaint is that the shop is too small. Would be wonderful if they could one day expand to a larger space with more seating!

My BF is gluten free, and with that comes an introduction to some of the driest, chalkiest foods I’ve ever eaten. HOWEVER, Scratch Bakeshop blew my expectations out of the water. Their gluten-​free vegan cupcakes were AWESOME. I had the double chocolate and the bf go the cookie dough one. He finished his before we hit the car, and I managed to save a quarter of mine to share with my sister just so she could see how awesome it was. Probably the most dense thing I’ve ever eaten, and I’m not sure I want to see the calorie count… but overall an awesome treat! My advice, enjoy with your favorite milk product (vegan or otherwise).
(One star deleted because there is only one table in the shop and no bench/​table/​seating outside… so plan to take your treats somewhere else).

This place is awesome. From the girls that run it to the baked goods! So helpful and friendly. Why would you waste your time anyplace else?
Supporting the smaller local companies is what it’s all about! Especially when this is what they love to do and you can tell this is their passion! That’s what Scratch is.
Their cakes are absolutely stunning and their cookies are adorable (and delicious!) I called them a few months ago and they had no problem getting me 2 dozen cookies quick! They were fresh and a huge hit! (Dinosaur cookies)
Head to scratch over any other bakery. You will not be disappointed!

I cannot say enough wonderful things about the two amazing women who started this business! They have top notch service as well is an impeccable product.
I feel like I’ve thrown ridiculous cake ideas at them with weird flavor suggestions and literally every single time, they blow my mind. Every specialty cake has been superb and each interaction has felt personal and has been easy. I can already tell I’m going to be a lifer and I suggest these scrumptious baked goods to anyone with a sweet tooth. Keep up the amazing work!

Wow whadda bakery! Everything they bake– vegan, gluten free, regular — is absolutely worth every bite. I have never had a better gluten free or vegan cookie before!
Since I live close by and have quite the sweet tooth, I’ve stopped by on several occasions — their chocolate chip cookies are bomb along with their brownies, but their cake bites take the cake (ha ha) in my opinion! They are so moist, flavorful, and if you get two (not just one), they perfectly satisfy that after meal sweet tooth.
I’ve had several friends that have ordered specialty cookies and cakes through scratch and sing their praises on how easy they are to work with and how they nail it every time. The pictures alone of the decadent desserts they bake for the owl house should sell you. Be sure to stop by when on park ave!

Outstanding! From customer service to the quality of yums they should teach others how to do things right.
Came in for my first time to have a cake and cake balls made for my son’s birthday who loves space. Gave them my idea and they brought it to life. Really impressed. Not only that the cake was amazing! I agree with others… they have mastered the gluten free and vegan baking world.
Picking up the cake I got many yums to try. They did not disappoint. Will definitely be checking them out again. Love the location and it’s so cute in there lol.
I follow them on instagram. The pictures they take are amazing and they definitely helped bring me in.

I am probably going to get death threats over this review.
Short and simple… the macarons offered today were stale and hard to chew (all 3 flavors ordered). Completely missed that buttery smooth bite that melts in your mouth. But the silver lining is that the filling was light and whipped to perfection.
My coworker was nice enough to share the cupcake I bought him for his birthday which was a rich dark chocolate with cookie dough frosting and topped with cookie crumbs. The cake was very moist and dark. The frosting was super rich, but he thought it complimented the cake perfectly.
Maybe the macarons are leftovers or perhaps someone forgot to slide the window back closed. But I can not get over my disappointment and how bad my first macarons from Scratch Bakeshop were. Even my coworkers that never had them thought them terrible.
If this was a hiccup, and I believe in my heart that it was, please take measures to prevent it in the future. I love to support my local businesses and would hate for these minor oversights ruin a good thing.

Just popped into Scratch the other weekend and finally had a second opportunity to treat myself to their goodies for the first time in easily a couple of months! They just opened their doors to the public and offer a somewhat limited variety of delicious baked goods ranging from cupcakes to bite-​sized pies of all sort to cookies and even French macarons! I suspect they’ll probably change their offerings as the days and seasons change, but from just one interaction with the girl behind the counter you know they’re dedicated, passionate, and creative with everything they make!
When I was there most recently I tried four mini petit fours — two macarons (salted caramel and berry), one bite-​sized chocolate pumpkin pie, and one of their mini vegan shortbread cookies. The really good news is that the hardest-​to-​make petit fours were the best of all of them — that is to say, the macarons! The berry one actually tasted fruity like blueberry and raspberry and had just the texture you want to see with this type of cookie — a shiny, crisp exterior, a fluffy gooey cookie middle, and soft berry buttercream (folded with berry jam it looked like) squashed between the two shells. It was awesome! Instantly +3 stars just for being the only bakery in Rochester that I’ve found to get macarons (mostly) right!
On the other side of the fence, the vegan shortbread was most definitely a sin against all things good in the world. Shortbread should and cannot be made without butter. Trying to vegan-​ify it made it one of the most disgustingly dry, hard, sawdust-​y, and cardboard-​y cookies i’ve ever come across. If the macaron was an 11/​10, this cookie by far was a negative ¹⁰⁄₁₀. Stay away at all costs for fear of future dentist bills.
But all in all, I have to say I like Scratch. Their macarons are the best in town (even if they don’t look the prettiest), the staff is super sweet, and their creativity is through the roof! I would definitely NOT recommend any of their GF or Vegan desserts, but if you go for something without any restrictions, I bet you’ll be a pretty happy camper!

After hearing so much about this place from others, I finally got to try some of their desserts on the opening day. I can tell you with confidence that the Macarons are by far the very best I have ever had. I got salted caramel, vanilla and chocolate and OMG!!! They are so airy, fluffy and luscious!!! The salted caramel was simply beyond this world, so was the chocolate. The owners were doing an interview when I got there and I heard them saying that they previously worked at «village bakery». The macarons, in my opinion are better than village bakery, so good job girls
There were some treats in the store too, truffles; normal vegan and gluten-​free. I did not care for them. Not good at all.
So I am giving them four stars because even though the macarons were so good, I was a little disappointed by the truffles. I will be going back to buy some more of those amazing little macarons.

Disclaimer: I don’t really like sugar. You will not see me snacking on sweets, ever. And if I am, it’s a one-​bite and done situation. If my bf wants dessert, we have to share and he will eat 90% of it. That is until Scratch Bakeshop came along…
Everything they offer, it’s worth every penny. I literally couldn’t stop myself from eating their macarons. They melted in my mouth and the flavors were spot on – my favorite being the raspberry. I’ve purchased their sugar cookies as well. Is it too much to say it’s the best I’ve ever had. Again they just melt away on your tongue like cotton candy (but better!).
They also have some magical way of making chocolate desserts delectable to me. Syd’s birthday cake — couldn’t stop eating it. Chocolate macarons — I wanted more. Who knew chocolate could be decadent without being too rich.*
They offer vegan and gluten free options as well. Many are almost indistinguishable from the regular kind so you may first worry you ate the butter or flour filled treats, but nay. They’ve mastered the GF /​vegan dessert making trade.
When you place an order you can work with them to create any kind of magical concoction of flavors. There are no limits. These girls are artistically creative and master bakers. My friend’s birthday cake was an amazing pairing of chocolate, coffee, and strawberries. It seems simple — mix all that together for a great cake, but they did it in such a subtle, deliberate way, you were impressed how the flavors evolved as you ate them. Yes, eating dessert can be a culinary experience as well. Who knew? Not me, until now. Also, if you have a design or logo you want to toss on top of your cookies or cupcakes, they’ll do that too. I highly recommend you follow their Instagram for inspiration. You won’t be disappointed. Or maybe you will because no dessert will ever top some of these amazing creations the girls at Scratch have come up with.
*My palate prefers the savory foods. So chocolate lovers and sweets lovers alike you may actually die and go straight to sugar heaven with the Scratch treats.