Bare Escentuals

I am not in love with ALL of their products *but* the service at this store is excellent. I want to mention Vickie in particular who was very helpful to me. As a stressed mom shopping with kids in tow, it means a lot to have someone go out of their way to be patient and kind. All of the other staff were very nice, too. I like the Moxie lipstick and I will probably be back for other items in the future.

Came in here to pick up my birthday gift and some eyeshadow. Stood at the counter for about 10 minutes. Like it would have taken 30 seconds to ring me out and the associates just kept chatting with other customers and ignoring me. Last time I was there similar experience. In particular there is an older lady who is super condescending and clearly doesn’t know anything about makeup

I came in to pick up my free birthday lipgloss and was told I could come in and get a makeover too so I scheduled an appointment. I came back in a week for my appointment and Vicki was super helpful and did a great job. I was able to take the opportunity to see all the new products and try what I wanted to and it was free and there was no pressure to buy anything so it was a really nice experience she was very helpful in showing me things that would work for my skin and style and was full of information and able to answer all my questions. I bought some brow powder that they just brought back and even have an auburn shade YAY and I will for sure be back when I need anything else and will be looking for Vicki. Thanks for the superb service!

I went to Bear Escentuals for my wedding makeup. They were professional, nice, and flexible. They made me feel so beautiful. My wedding party and I made appointments for a «practice» makeup session and for the day of my wedding. Everything was perfect, they were ready and waiting for us. Thank you!
they earned a permanent customer!

I stopped by this store to find some makeup for my uncle and it was an excellent customer service experience. One of the managers Kim Bolton was extremely helpful and kind. I had an excellent experience, I love Kim! SO helpful and pleasant. Thanks Kim!

Great product, poor service — rude and «too busy to help you right now.» Fail. I will go back to buying my bare minerals from Sephora.

Ok, so I am a bare escentuals addict! I used to love going to the boutique, but ever since BE changed their staff and marketing this boutique has been horrible. They are always trying to get me to buy anything and everything. I notice it more with this one than others. Also, the BA are less attentive. LOVE the product, HATE this location. They give BE a bad name

I stopped in here last weekend while I was at Arden Fair Mall. I first went to MAC and Sephora and was near tears at how crowded and rude everyone there was. I walked into Bare Escentuals and was greeted by a very friendly woman that sat me down and helped me find the exact right shades. She suggested all kinds of products, and tried them on me, to see what I liked. In the end I spent way more than I intended, but I was so happy and excited to use my new make up!
The woman who helped me was very kind to my friend as well. The check-​out took a while because she just wanted to talk and talk, but the friendly service was amazing after what I had been through in all the other make up stores nearby.

I use to shop here all the time. The staff was friendly and really helpful. I noticed within the past few months the staff has changed dramatically! I agree with Adriana V.‘s comments completely! Recently, each time I went, the staff acted as if I was not welcome, as if I was bothering them. I went and asked for an option about a product and the staff just pointed me to the area… I never NEVER had this experience (mind you, I worked in retail & was a manager for 3 years… never had I had this bad of customer service!!!). Additionally, she gave me attitude. On another occasion, a different staff member made a racial comment… I will never shop at this retail store again!

My bestie and I were here yesterday and at first we were just kind of wandering around and smearing eye shadows all over our hands without anyone really approaching us. Then this wonderful girl came up and showed us some amazing shades and had a lovely sense of humor.
She was a great saleswoman and hooked my friend up with some lovely lipstick and eye shadow colors that really complemented her complexion.
I love Bare Escentuals in general — the products are better for your skin than all of those chemically make up products, the prices are very fair and the make up lasts for a long time (unless you’re one of those girls that love to cake it on… you probably wouldn’t love Bare Escentuals if that’s the case though because it’s a very light coverage kind of thing)…anyway, I love going to this little boutique to stock up!

Awesome, friendly staff. Went in to buy more of my old stand bys and left with some new things. Would have bought the upsells but they dint remind me after they touched up my makeup. The store was really clean and I left there clean, too, even though I had a light shirt on. I love their matte foundation line. Need to go back for those upsells, but they gave me a card so I can save $ when I do

I have never used this product and I decided to go in and see. I don’t know the name of the girl that helped me, but it really really seemed like I was bothering her and she had something much more urgent to take care of. I asked for help on finding something that would work as an under eye concealer. She sat me down and rubbed my makeup off rather vigorously to the point where I thought she was going to pop my contacts out! She then preceded to apply the makeup roughly as well where once again I feared for my contact! Soon after her 1^st couple swipes asks me if she can be honest and tells me that she doesn’t think this is going to work for me.
I told her I agreed as I just wanted her to stop touching my face! Sadly though she continued with my torture on my other eye thankfully though she was quick. As I said earlier she seemed rushed or something.
I left there in pain and in shock. I’ve never had such horrible service at a store. My poor eyes continued to burn well after the experience. I could still feel the bristles from the brush!
I won’t ever be returning to that store again!

First off I LOVE their make up. I’ve been wearing it for 8 years. All the Bare Minerals stores I’ve been to have the friendliest people working for them. They always are ready to help you and are very knowledgeable about their make up, and the Arden shop is no different. Every ones make up looks good too, which I like cause I don’t want advice from someone who doesn’t know how to wear make up.

I love this stuff… I first bought this at Macy’s but the Macy’s at Arden does not carry the brand. At least they were nice enough to tell me there was an actual Bare Escentuals store at this mall.
Every time I go in there the salesgirls are so nice. They take the time to explain everything. I always seem to walk out of here with something… and end up spending way too much money.

What? I’m the first to review? Came in a few weeks ago because they had a special « Unilocal Promotion». You mention Unilocal and get a free sample of something or other.
So I go in and ask about said Unilocal special. The girl had no idea what I was talking about. I recommend that if you advertise something, make sure your staff are aware of it. In the end, the manager (or whoever was in charge then) said to «look in the top drawer, etc.» and there were no samples left. I found that a bit odd, could 25 other Unilocalers have beat me to these samples? Also odd since I’m the first to review this spot and they were out of the « Unilocal Specials».
Annnnnyway, she offered to make me a sample, which was of their lip gloss. Taking a tester off the table and proceeding to smear a glob in a small plastic container, I said «no thanks».
Here’s a story for you: Having worked in cosmetics, you would never guess what your random mall person will do once your back is turned. Sure people are supposed to use the hygienic Q-​tip to try on cosmetics, but one time I couldn’t stop a woman from taking a container of lipgloss and licking the applicator. She put it back and had I not witnessed it, no one would be the wiser. So I turned down the sample from the tester — better safe, than end up with herpes.
I did ask for a sample of their mineral eyeshadow and mineral SPF powder however. I do like their products! In general, the mineral powders, blushes and eyeshadows last a long time.