The LEGO Store

What can I say it’s the Lego Store. Which equals awesomeness. The employees are always very nice and engaging. They even remember you. (Not sure if that’s a good thing.) they rarely run out of stoke. If they do and it’s available online they can order it and ship to your home for free.

Bought $ 150 worth online — my daughter didn’t like a couple things I picked out for her so drove the 30 – 40 minutes to return them at this store. When I walked in the front door person said no problem as I had my phone with receipt on it (all order number, itemized list, and prices) but said the manager would need to approve it.
Wait for quite some time for the manager who I was told was in back on the phone. When he finally came out, saw my stuff, said it was «old» and that he wouldn’t do it (it was bought within their 90 period)… said I needed the packing slip from the box and that it was a cooperate thing.
Well. I called
customer service today and they said the packing slip and recipt on my phone are identical and under $ 200 the manager should have done it with what I had no problem especially since I had my VIP card number, order number, itemized list with prices, etc. Needless to say they sent me a shipping label to return my item for free for the inconvenience… Won’t be visiting the arden store again! Manager wouldn’t even look at my receipt — very poor customer service.
even asked for the store info so they could contact them to let them know they were wrong and what the policy was!

In search of Star Wars Lego sets, I braved the Black Friday crowds, but I did wait until after dinner, hoping the craziness would die down a little bit! I did not wish to go to one of the «big box» discounts stores in town, as their toy sections are disorganized with a poor selection and limited supply of the more popular «name brand» items. So I headed over to Arden Fair and the «Lego Store». So happy I did, the staff was friendly and helpful. The store clean, organized and well stocked. I was able to quickly find the Lego items that I came purchase. This was made simple because all the different «themes» were all arranged accordingly– Star Wars, Super Heroes, etc. Each Lego theme was well represented, with many choices to choose from to meet your whimsy or budget! If you’re looking for Legos for someone on your Christmas list, I would strongly suggest the Lego Store at Arden Fair.

It’s great! We love it here! Our kiddos always go to The Lego Club meetings here, and we always come out with smiles and empty wallets. What more can you ask for out of a Lego Store? :)

What more can I say? My son loves this place and the people are friendly.

Perfect place to drop in for your lego vice.

We should own some stock by how much we spend here. People are always friendly and super helpful. Store is always super clean and shelves are always stocked. My son loves going here and I prefer it as we earn points.

What knocks it from being five stars is its prices. Great selection for those of us that never grew up from our favorite childhood hobby/​past time. Again, those prices though… I buy Star War models and typically come in here when I’m forced by my wife to come into the mall to help soothe the aggravating assaults of answering «Does this make me look fat?» in every women clothing store. I get the items that won’t go on sale and are sold out at Target and Wal-​Mart because they actually sell them A LOT cheaper. At Target I paid $ 70 for a $ 115 item here (model #75 019) so that should show sometimes it better to wait elsewhere. I don’t ask the staff questions because I did once and because this is a hobby of mine, I knew he was full of it just by his answer. It was painful, I asked other workers and they were honest and said they didn’t know. But if you have a child and it’s too hard to predict which models he’s interested in, either sign him/​her up for the catalogs to show you directly or have them come here and let them show you which will be faster. Plus they have a play station if you want to keep them busy.

Well my last few reviews have been horrible and as I still stand by the fact that normally service here is the worst ever! /​/​today I went in and was pleasantly surprised ROB was the man who helped us, thank you for treating us like humans — you can tell he is a real lego fan, chatted with us, was just nice. so anyways thank you for making my lego experience finally fun there ! And if anyone important ever reads this — know that he was the first person to make me feel welcome in your store — and the only reason I changed from one star to five

Love me some Legos.

Of the seven Lego stores I’ve been to, this one had the least interesting, least well stocked, and least organized Pick-​A-​Brick even though it had almost 100 bins. It really doesn’t help when some Pick-​A-​Brick bins were empty or the same part filled two separate bins. They had the minimum amount of displayed models.
The store is located on the second floor of the Arden Fair Mall between Nordstrom’s and Sears.

This is a fun place to go, and the staff are friendly and helpful. My sons LOVE the ‘brick wall’ where you can pick and choose pieces you need. Is this the only store in the area? I am not crazy about the mall where its located, so we only visit once or twice a year.
Prices? MEH. If you are buying a set, you may be better off doing a lot of comparison shopping before you pay full retail price at this store. Most of the sets we have seen are less expensive online or at discounters (like Target).

It’s not the biggest store in the world, but the people who work there are friendly and helpful. I wish it wasn’t at Arden Fair because that mall has been in decline for the past 5 years, but it’s better than nothing.

Kid heaven! Go to the pick a brick wall and let your imagination run wild. Buy a cup and fill it with unique individual bricks for your next masterpiece. You can drop a load of cash here quick and they don’t have big sales or specials. First Tuesday of the month there is a «free build» where the kids are given a little kit to build in store completely free. Line can get crazy long, so get there early. Kids will love the play area and computers to play games or plan a build. Be prepared for tears when you have to drag them out.

The LEGO store is a fun place to go to, whether you’re an adult or kid. They have the full selection of current LEGO products, often with items you can’t find in other stores. If they don’t have something in stock, they can order it for you and ship it to your house for free (as long as its available on LEGO’s website). The employees are very friendly and helpful. The Pick-​a-​Brick Wall is unique to LEGO stores and let’s you pick out pieces you want and fill up a cup.
While everything is full retail price, that’s a good thing because Toys R Us raises the price on all LEGO sets. Other stores like Target and Wal-​Mart might have some discounts, but the LEGO store has the best rewards program I’ve ever seen. It’s called the VIP Program, it’s free, and there are some nice exclusives for VIP members. The rewards work like this: you get 1 point per dollar spent and when you get 100 points (spend $ 100), you get $ 5 off on a future purchase. The points are good for 2 years before they expire.
All in all, I love going to this store. It’s a fun adventure every time.

Like this store a lot. Found a better Ninjago selection at Target & Walmart and for a cheaper price. I do like the fact you can buy individual pieces in all sorts of colors.

My son loves legos and this store. You can find lego sets here that aren’t in the normal stores. Surprisingly, the prices here are only a few dollars more than Target or Wal-​Mart. Also good because you can make your own lego people, you can buy lego pieces instead of sets, and there are legos out for the kids to play with.

The Lego store is laid out so well and lots of different types of lego products, but there should be an area where kids can learn how to do more complex lego structures or to play with things other than the typical blocks. Other than that, there’s lots of great gifts that can be found. Check it out.

I love legos. This place is cool to find sets you typically can’t find in other retailers. They also offer an option for free shipping on items they don’t have in stock. I wish it had more ‘stuff’ to do in the store or larger more elaborate displays.
This place is located on the second floor of Arden Fair mall on the Sears side across from the food court.

Located on the second floor of the Sacramento Arden Fair mall, I can’t help but think, «Where the *BLEEP* were you when I was young!!!» as I enter this store in absolute glee.
But then I remember I grew up poor so nevermind.
This store is an amazing find. They have a broad selection of buildable Lego sets, including the usual Millenium Falcon to the more unusual Taj Mahal. A small assortment of younger kid sets (much bigger pieces) are available as well as an almost pathetically puny «girls» selection (I assume the pink boxes are for us).
For those that are into building their own masterpieces from scratch, the entire back wall is loaded with cubbies of Lego pieces sorted by color and shape. This allows fans to easily get whole bags of what they need. Want 50 single block greens? Easy peasy. Great for allowing the imagination run wild.
Also, a cute gift to the Legos fan. They also have keychains with dangling Legos figurines, including Darth Vader and Chewie.