FedEx Office Print & Ship Center

I am not from San Antonio I was in town for my sons BMT graduation. I needed a banner to be made the same day and this location did just that! I did my layout online on their website sent it to them and the next day picked it up, although I happened to send my email to the wrong location I sent it to a location in California the Heubner location was still able to print it within two hours or less! I was very impressed and happy with the way the banner looked! I’m so glad they did it so quickly and the price was very affordable. I highly recommend them. Professional and did a fabulous job! Most importantly I had a banner to hold for my sons graduation events.

This is the worst FedEx in town. Or, maybe the worst company to get printing from. I made self-​service copies that added up to $ 130! When I asked about this they said it would have been $ 99 if I’d asked them to do it. But it was too late now. Back in October I gave them a chance to bid on a printing press job valued at $ 1,000. They said they would match the lowest bid. However when the lowest bid came they just blew me off by not answering emails because they couldn’t match it. Buyer beware!

If I could give zero stars I would. The service here needs serious improvement. One employee actually stopped helping customers to go count her till. The other person work was taking people who came in instead of others that have been waiting. I will be using he ups store form now on

Love the convenience of shooting your documents over in an email for printing so it’s ready to go for pickup… just make sure you call location to confirm receipt of your email so that they are aware. For the most part have had great service and have always called after I sent my email. This time I didn’t and I had to wait as no one had checked for any pending print jobs…

One of the worst experience I ever had on April 19^th 2914 evening 7:30pm
With a fat women (I am not against people who are fat but want to let you know which whom I had bad experience, all other fedex people may be good).
I: Okay now I walked in shipping my own package
She: no fedex not allows to ship with customer box, you have to buy from us.
I: ok, what is the price difference between air package shipping and ground shipping?
She: you have to fill the ground shipping form.
I: (what the heck is she talking about I already filled a form for air package shipping and I was wondering how much is ground shipping rate) ah I want to know only the difference in price.
She: (from the start of the conversation there is no smile on her face, talk rudely) can you leave the box I have to scan!
I: (the box is sitting for last 10minutes and she got problem only when I touch the box) ok, I am trying to see the seal after you change my package in the fedex (paid) box.
She: (then she scanned the weight of package)
I: why did you change the receiver name on the package? (From Eiffel Tower to Statue of Liberty)
She: computer is generating x4y as receiver name.
I: (so if the computer says president of America lives on Statue of Liberty in stead of White House will she send it to Statue of Liberty!) so do I have to change name of the receiver on the form.
She: you don’t have to worry.
I: ok, took the tracking slip. thank you
She: (says nothing no respect towards customers)
Please be careful with such rude persons at this store. Thank you all.

Every single time I’ve come here, I have received exceptional service. The guys here are helpful and will make sure you get you whatever you need, even if that means walking around the store to show you where things are, despite there being a line.
What most people don’t know about this location is that it’s open 24 hours. Yes, if you need to print something at 3:36 a.m., you can drive on over here and be able to do so. Same goes with mailing, using computers, faxing and/​or buying office supplies. Pretty cool, I’d say.
One thing I love utilizing, especially since I mostly need printing done, is being able to e-​mail them ahead of time and asking them to keep the printouts ready for you. If you have special instructions for your prints, you can say so in the e-​mail and they’ll take care of you. I’ve never had any trouble using this, and my printouts have been ready as early as 7 a.m., or as late as 10 p.m.
And just last night, I had to wait a few minutes extra, as there were about 10 people in line, and Elmer, the man working that night, was very, very courteous toward everyone there. He made sure to greet us, let us know he’ll take care of us and personally apologized to each and every person. It’s really difficult doing that when you’ve been working all day and all evening, and with a million people waiting in line, but even with only 2 people working, he made sure to treat us all exceptionally well. Big ups to Elmer — thank you, man!
Love this location. Highly, highly recommended! And also, I’d give them more stars if I could.

From now on I’m electing to go with a legitimate print shop, I have now used both for business cards and these just have a cheap feeling compared to what you get from a specialty shop and the prices here aren’t cheap enough to make it worth the difference IMO.

I should have gone to my UPS store, my Bank of America deal doesn’t work on shipping :-(
At the UPS store they store your shipping information so you don’t have to repeatedly fill out the same forms over and over again

I really love this place.
I don’t have a printer at home so if I’m in dire need of printing something out, I always come here. Everyone is usually so friendly and helpful. If I ever know I’m not going to be home and a FedEx package is supposed to be delivered, I usually route it to this location for free and pick it up. It’s so much less hassle and again, everyone is so friendly.

These guys helped me out when another print shop had let me down. I called in to speak with an employee about my printing needs and then immediately sent in the PDF of an invitation. I received a price quote via email shortly, approved the order and picked it up the next morning (per my availability, they could have had it completed even sooner).
The paper was good quality, though not quite as thick as I had hoped. The colors were true to the design and the cuts were perfect. The helped find envelopes I liked and after paying I was on my way.

Really great place to print copies, pick up urgent packing supplies, drop off packages. Never had a bad experience, but then again, I did not go in for anything too difficult.

Horrrrrrible. Staff does not know how to convert PowerPoint to PDF in order to prit a poster… hello?! Isn’t that one of the services of Kinko’s?!
Manager: please train your staff before putting up in front so they don’t waste the customers’ time! Because you wasted mine!