McDonalds

I think this is one of the worst run Mc Donalds I’ve been to in years. It’s next to work so I go there for convenience. Today, half my order is missing on my drive thru order. This happens so often at this Mc Donalds. I just don’t get it. 20% of my trips here I’m missing parts of my order. I wish I would learn by now to check the bag over and over. I feel bad for the people behind me.

Everyone who wrote a review about this place is telling the truth. Worst customer service, cold food, and the inside is always messy. If you want your Big Mac fix, try the one in Carmel Mountain. It’s clean, hot food, and good portions. As far as the one in RB, I will never step foot in that cess pool again.

Worst McDonalds I have EVER been to!
The owner of this location must be a very cheap and stingy man or woman.
Food portions are SMALLER than any other McDonalds.
A soft serve I ordered came with about 1 ounce of ice-​cream (okay that’s an exaggeration but I hope you get my point).
Don’t support STINGY business owners.
Oh, and can my family please have more than 1 napkin!
This place is a joke.

This manager should be embarrassed for her store. Every time we have gone they mess up our order. Today they left out the eggs, in our breakfast sandwhiches and the time before they left out the sandwiches completely. Drive to the other location in Poway or don’t go through the drive thru.

What a joke this location is. Spent around half and hour in the drive thru line with only about 5 cars in line. Got to the window, the person working it was very rude. Unless you have 20 – 30 minutes to spare, go somewhere else.

Waited in drive through for 20 minutes. Nobody said a thing while waiting, no «we’ll be right with you, or «sorry about the wait». So I left.

Only accepts cash after 3 am. Very very disappointed. Would never ever recommend this location to anybody who is a night person or early bird

Terrible, terrible service. Very rude drive through etiquette.

I’ve been here only a few times since it replaced Burger King… That being said I actually miss my Whopper!
I’ve only gone through drive thru and have found that they’ve messed up my order every single time!
How do you forget to add bacon when it’s a double bacon cheeseburger?! I mean seriously, you charged me… But you forgot the name pretty much describes what is suppose to be included…
They tend to forget to include napkins and sauces that you ask for and when you call to complain, they ask if you have a receipt?! Seriously? It’s not like I’m ordering for a whole football team or something — I’m only ordering for te people!
I refuse to return to this location and actually go to the Carmel mountain location whenever I want McDonalds simply because they get things done on time and as ordered.
I hope that management/​ownership reads my review and makes some needed changes soon otherwise they’ll continue to lose more patrons.