Performance Bicycle

If you’re a first time rider or taking your cycling to the next level, Performance Bicycles is the best shop in town. They have stores everywhere which made it super easy to get in & out. Hooked me up with the best equipment at great prices. The education I received has helped make my new clip-​less experience amazing. Great team at the two stores I went to and I’ll be letting Performance take care of all my cycling needs.

My wife and I bought our Fuji road bikes here last June and we have been very happy with them and also with the great service we get from the guys who work
wife’s bike needed a bit of an adjustment on the dérailleur gear assembly so we took it in last Sunday morning. Dean sorted it out in a jiffy and the gears change perfectly again. We also picked up some cycle apparel on special… they always seem to have a lot of stuff on sale
was fun to run into James the Manager who is always the friendliest guy. The thing we are most happy about after purchasing our 2 bikes here is the excellent and prompt attention we get when something needs adjusting or fixing on our bikes. These guys aim to please.

We came here to look at a bike for my birthday and ended up buying 2 road/​hybrids for regular use. I got a Fuji absolute and my husband a diamondback. They have a 30 $/​yr membership program that has returns on purchases. So we got around 150 $ cashback on our purchases that we used to buy Giro helmets, bike locks and some other gear. (already a good investment)
Some days the cashback is 20% and some others it is 10%. I suggest to research and go for a purchase.
With the leftover cashback we are planning to buy a car trunk bike mount.
Let me know what trunk mount is better (in the comments below), Thule or Saris, if you can. We’d appreciate the help!
The store employees are genuinely courteous, knowledgeable and very very helpful. Do not hesitate to ask them any questions you want, including price reductions (I think).
I felt some sale helmets here are a little cheaper than on Amazon so have a look before you order the Giro or some of the higher end helmets/​ones over 30 $.
Since we were both beginner cyclists the salespersons gave us great tips on how to start off with biking.

Great place. I took my bike there for some service and they went above and beyond to make sure everything was just right for me. Everyone was super knowledgeable, helpful and friendly. Thank you!

All I can say about this location is see Bernard ASAP!!! Bernard is not only courteous professional and a complete joy to work with, he is also a former tour De France competitor and trainer with a vast knowledge of cycling that is unprecedented. I have now purchased 2 road bikes and two mt bikes from performance and referred our two friends who also recently bought two mt bikes. We all originally bought our bikes from the Pt. Loma location and later found out we were all sold bikes that were all the wrong size and wrong style for the type of biking we will be doing! Bernard always puts the customer first and he not only made sure we were able to exchange our bikes we bought at Pt Loma for the correct size and type with no questions asked or hassle, but he also helped get us fitted and select the correct gear for the type of biking we were planning on. Ross at this location was also very helpful. The management at performance seems to be way to fixated on following policy and procedures even when it sacrifices the level of customer service they are giving. Take my advice and just see Bernard and avoid the hassle and trouble of management all together. Bernard has earned our business for life and when you meet him you will understand why!

Just got my bike fitted by Dave. He was so helpful and knowledgable. Whole process went smooth and although it was the basic fitting, it made so much difference riding on the way back home.
Everyone there is pretty friendly and I’m definitely taking back my bike there to get any tuning done. Definitely a place to go if you need anything for your bike.

We had an amazing experience at this store. Integrity, professionalism and expertise are three words that sum it up. The staff was incredibly helpful, knowledgeable and friendly. We came in to have new pedals put on two brand new mountain bikes that we had purchased the week prior at a different Performance location. Bernard was our bike technician who helped us out. He was friendly and very helpful right from the start. He inquired about our riding needs/​style and the purpose for the specific pedals we purchased. We are switching from road bikes to mountain and thus are new to mountain biking. In the process we learned so much about our new bikes, proper gear and our ‘fit’. Bernard has 40 years experience as a technician and a professional cyclist career. By asking questions he helped us discover that we were better suited for different pedals and clip-​in shoes. However, the main issue he uncovered is that we were sold bikes that were two sizes to small for us. This was a huge discovery. The wrong size bike can pose problems for speed, efficiency, body comfort and safety. As new mountain bike riders we might not have realized this on our own until a couple of months into our new bikes. Jim the store manager was extremely helpful in assisting us to exchange our bikes for the right size. Performance has a 100% satisfaction guarantee policy and thus we were able to get the right bikes for our size with no problem and a very friendly staff to assist us. This is a great store with amazing customer service!

I only come to Performance for basic stuff like tubes, oil and an occasional tool in a pinch. I’ve been to many other locations over the years and this one is one of the smallest. Limited stuff here for my needs. I’ve been here a couple times now. Usually great customer service, but got the one snippy guy this time. Of course they didn’t have what I needed and homeboy wanted to take 20 minutes selling a pair of cheap shoes, so it was even more painful waiting on nothing. All in all, they’re OK.

Super knowledgeable great inventory come see Ross cool dude! come get a great bike! If you’re looking for a bike they’ve got everything you need for a bike gloves light accessories shoes rims tires selection for men and women come get your bike!

I am an avid cyclist. This is my go to store. Knowledgeable and helpful staff and good inventory of cycling goodies. James is a shoe guru simply the best in the business

I bought my bike three years ago from a different location. I took my bike to this location and received excellent customer service, free adjustment and also provided valuable information. Thank you!

Bought a Kestrel Talon bike, reps were very friendly and especially Bernard. He helped me to adjust the bike to fit me perfectly, he also told me lots of stories from his days when he was a professional cyclist and rode a Tour de France. I would definitely recommend this store!

Friendly bike shop!
I walked in a half hour before closing on Sunday and got great service. We ended up buying a mountain bike, accessories and some energy gels for my long runs. I am looking forward to joining them for a bike ride on a Saturday. Great shop for females looking to get into cycling.

It was the first time I visit this bike shop. It was really wonderful experiences there. The super friendly Mr. Dean Haired who work there he was all time super kind and patient and helped me repaired all my bike problems. I went there late, even it’s close shop time, he still helped me put gas in the wheels. I was so appreciated!

The team of Dean Colin Robert Dove
Not only the most knowledgeable on bikes CUSTOMER SERVICE TOP SHELF ABOVE & BEYOND!!!
Thank you for restoring my faith in a bike store that does it all & with smiles.

Went in to the shop for a quick pick-​up of tools for a bike rebuild I’m currently working on, and got more service than I ever expected. Robert walked me through the pros and cons of different tool brands for what I am working on and helped with tire selections and future options. I’ve been in to this particular shop only once before but with the rest of the staff being equally as helpful and friendly, I will definitely be returning here for supplies!

Came here tonight after going somewhere else where I felt discouraged from getting a bike. The guys there were very helpful and were able to find a great fit for quality and price. I’m very new to road bikes and I felt pretty comfortable as the sales guy explained everything in detail. I’m glad I came here!

It’s hard to come online just to write a review for a bicycle shop, but I think this place really deserves it.
I came in here about 2 months ago just to check out the hybrid bikes and see if they would work for me. A week or so before I came in, I actually had called in and asked them if they had any used bikes, which resulted in a long conversation with the guy over the phone giving me advice on all the drawbacks of a used bike. He encouraged me to come in and talk further.
I came in, I looked at the hybrids and quickly had someone helping me. That someone’s name was Mac. As I didn’t have much riding experience and never had a bike of my own past childhood, Mac equipped me with as much knowledge as can be obtained in 2 – 3 hours and answered all of my questions. Meanwhile I picked out the sweetest looking hybrid bike they had in stock — the Fuji Absolute 1.4
Mac helped size me up with the bike, and his methods were all pragmatic. Instead of grabbing a measuring tape and going all by-​the-​book on me, he made me sit on the bike and performed a series of checks to see if I was a good fit for the bike. He adjusted the handlebar, the saddle, and showed me the proper technique. By the time I came back from riding the bike I was in love with it and couldn’t let it go. Mac had sold me on the bike. He may just be a great sales person or whatever, but I really think it was his passion for biking that sold me and inspired me to live healthy.
I’ve come back to this shop a few times after that to get some accessories for my bike, and had quite a pleasant experience with the other employees. If the store is not so busy, I’ve found they like to come assist you rather than dodging you or waiting at the cash register. I love the homely feel I get from this store’s environment. My advice for the employees and management is to keep it that way — don’t lose that culture or you’ll just become a generic shitty retail store that will make people want to order online more than come in and shop.

This Performance Bicycle is on the smaller side; its selection of clothing is limited, especially for women. However, they have plenty of bicycles, cycling and safety gear, bike parts, accessories, and fuel if you want to stock up for your next long ride.
The people who work here are super friendly, providing answers and helpful tips for replacing bike parts. When I went there, I needed new handlebars (don’t ask). Rob (I think?) helped me and gave me a few options, I told him my budget, and he pointed me in the right direction. Even though I purchased one on the cheaper end, he spoke highly of the handlebars so I feel good about them. He didn’t try to upsell me which I appreciate. Then, when I inquired about tape, he again showed me the options and even talked about the pros and cons of each, as well as his personal favorite. I appreciated the personalized attention and friendliness. He was efficient in his explanations too, so I was in and out of there in less than 20 minutes.

After my boy’s bike was stolen from our house, the first place we went to look for his next bike was performance bike center. We do a lot of shopping in the area and new it was here.
My husband walked thru the door with my son and went straight for the boys bikes and a friendly salesman came right over and asked if we needed any help (awesome)! Good service is always appreciated! We needed to get a bike tube and tire for a regular mountain bike and also a new bike for the boy. After we chose a bike, the sales guy took the bike in the back to tune it up and make sure it was safe and ready to ride.
The sales guy watched my boy ride the bike to make sure it worked for him. And also gave him a safety lesson with rules of the road while bike riding. The bike we chose was on sale. It was a boys mountain bike and totally awesome! We also purchased a lock and wire rope. $ 179 the bike, $ 17.99 for wire rope and lock, $ 4.99 for skull valve stem caps. Not a bad price for awesome bike with awesome service. You’d never get help like that at Target.