The Home Depot

I can’t express enough how wonderful Patty is! We have been in the market for a new grill and she helped us pick the best one! They had many sales going on and she went above and beyond to help us find the one. She went and brought up two different ones from the back and gave us the low down on how to maintain the grill from getting rusted! (Living by the beach problems) on top of that she found us the best deal! She is just amazing! Plus we brought in our two furry kids and both loved her! That means a lot when our dogs let strangers pet them! She’s simply is a good person!
Then when checking out Boats helped us out to make sure we got the right warranty for the grill and had a soft way about him and our dogs liked him too! As the my both barked at another person walking by that just said hi… The staff in general has always been very helpful and kind and we are in Home Depot weekly but know if Patty is working she’ll be getting a huge hug for just being Awesome!!! You would think they get Commission but they are just very sweet individuals that like to make people like us Happy!

Just picked up a husky tool case it barely fit in my Jetta and James and another gentleman helped unpack the toolbox and fit it in my car both with smiles I have been coming to the sports arena Home Depot for years and it was about time I left a positive Unilocal review. I have come here for years and always received great service keep it up thank you.

Nightmare ordering a kitchen. Wrong measurements, which I paid extra for their sub contractor to provide, therefore wrong size cabinets arrived. 3 months later correct cabinets arrived with some broken! I took a broken door down to the manager to show him (he wasn’t there) and discuss all the screw ups and the extra $ I paid to have their subcontractor measure for the cabinets. He did not respond at all to my note other than pass the buck to the woman in the kitchen area to deal with this mess. I have spent over $ 18,000 just to Home Depot for appliances and cabinetry and have been treated with disrespect with no dialog for reconciliation. This could have been resolved with communication between me and the manager; instead unfortunately I have to go to Small Claims court. I feel that because I’m a Senior Citizen and a woman that I have been tossed aside.

They are really friendly and super helpful here. Got my house key copied here, and roommate was looking for wall brackets.
Not sure what the complaints are about, but the employees were always looking out and asking if I needed help. Maybe it’s bc I came in on a Wed night at 830pm, when everything’s cleared out. I would come back here.

i am rating the home depot five stars because… Well, honestly i love it there and you can always find a smiling person willing and ready to help.
Did you know even plants purchased in their nursery can be returned with a receipt?
Did you know that there is a specialist at the garden/​nursery who can tell you what to plant and what soil to use for better results.
I have never been disappointed here.
AND they also give military discounts with your ID!

While replacing all of my sprinkler heads with the more efficient rotating nozzles, I broke off one of the risers inside the main pipe in the ground. I went over to a DIFFERENT Home Depot location and asked if there was a tool to extract the piece that had broken off inside. I was told that I’d have to chisel it out. I knew there had to be a tool for it, I couldn’t be the first person that had this problem. I called a friend and he said there was a little T bar with an extractor that you just push into it and screw it out.
I looked it up on their website and found it, but to be sure i printed out the item so that i could not be told that there was no such product. I noticed there was an option to purchase online and just pick up at the store, but i wanted to see what this thing looked like in person. Upon arrival i showed my print out to one of the sales assistants and asked where i could find this mythical item. She showed me on my print out where i could find the item in the store, it told me which aisle and even which bay or (shelf) it was on! (Plastic Nipple Extractor, Aisle 6, Bay 10) Genius! She went on to explain that the even number bays were on one side and the odd numbers were on the other side and that each bay in the aisle was numbered. I found it in seconds! It all became so easy after this! No more wandering around the store aimlessly and asking people where items are.
So next time you need something just look online first, see if its in stock at your desired store, purchase it and select, «pick up in store» and have them gather everything for you, or note the location of the item in the store and head directly to it!
Give a man a fish he eats for a day, Teach a man to fish he eats for a lifetime. Maybe knowledge is power is a more fitting saying, either way this bit of info has made things much easier.
For the Do it yourself-​er, i think Home Depot has more of the parts, pieces, and connectors than Lowe’s. There have been a couple times when Lowe’s didn’t have a connector or piece that i needed which i found in stock at Home Depot.
I also like that you can bring in your used CFL’s to be recycled, although they are more efficient than traditional light bulbs, they do contain mercury which is why they should not be tossed in the trash.

I give this Home Depot 2 stars because in my last 4 plant purchases I have noticed that each plant has contained pests like moth or butterfly larvae in the flowers or white worms in the soil.

Now, when I think of Home Depot, the word «Slimy» comes to mind.
Flooring installation: My experience in having HD install carpet & vinyl was poor. I would avoid them like the plague. They tried to get away with overcharging me ~$ 250 for work not done and materials not needed. If not for my persistence in calling, going to the store and sending a certified letter to the store manager (who never responded) and to their headquarters in Atlanta (also, never responded) I’m confident they’d have gotten away with it.
They required me to buy 1 gallon of grout for vinyl that #1 didn’t require grout, and #2, if grout was used a quart would have been more than 3 times the amount needed for the job. They had me buy some vinyl repair kit that the installer said they never use. The tried to slip in a $ 79 material delivery charge for the installers to bring 3 boxes of vinyl tiles (only 2 boxes were needed and then they tried to short me on the refund for the extra box of tile I returned) and 3 other small items.
Bottom line: I would never trust Home Depot to install or estimate any work on any property I owned, ever.

I LOVE this store! They carry just about everything you could need around the home, from appliances to hardware to plumbing, and pretty much everything in between! Sure, you occasionally might encounter a young, not overly knowledgeable employee, but in my 25+ years of shopping in this store, have always found someone in each department that is knowledgeable, friendly and helpful! Frankly, every other time I visit a smaller hardware store, I feel disappointed compared to the selection, value and quality of products available at the Home Depot.
I’ve often wondered why they are almost never out of stock on whatever item I may be looking for, no matter how small. I then saw a show called mega stores that explained it very well. Home Depot has central distribution facilities that are fully stocked and fully automated and the moment you purchase anything from a screw to a washer to a light bulb etc replacement product is automatically loaded into bins and placed on a trailer truck bound for the store you just purchased from. Generally the items are back on the shelf within 24 hours. It’s amazing how they run this operation!
Also needed to rent a truck to move a piece of furniture I purchased elsewhere and decided to rent one from the Home Depot. And employee named Beth at the front desk made the entire process a breeze! The truck was perfect for my needs and cost me less than $ 40 to rent. Hopefully this store and Beth will be around forever!

I’ve been going here for a while. The service is always efficient and the people kind. More recently, I called the garden department trying to find a particular plant. The phone rang a couple times — and I was on the phone with a live person! The person knew exactly what I was looking for, found it, told me the price — and off I’m headed to pick it up. Tough to want more than that from a place that you already know has everything you need for your home/​garden in the first place. I just wish it was a little more convenient for someone living Downtown.. . Maybe a tad cleaner.. . But everything else I couldn’t ask for more.

Don’t ever in your life come here!!! Customer service sucks horribly!!! Returned items I had on a receipt and the lady swore up and down that it wasn’t on there and gives me store credit. Come to find out it was all on my receipt said they can’t do anything because it already went through. So pissed money down the drain and a stupid gift card I don’t even want hate hate hate this place

I love Home Depot! Mostly because I think I can fix anything and they have all the supplies I need. This Home Depot was clean, well organized and full of helpful people. I had the dog with me and most employees went out of their way to say hello and make me feel he was welcome. (one of my favorite things about this company!) an employee asked if I needed help and then walked me over to what I needed. I always appreciate the customer service at Home Depot and that’s what keeps me coming back ;)

Home Depot is Home Depot. Whenever you need help, there is no one around to help you. And when you have someone to page someone else to help you, it takes forever for someone to show up. Im thinking this is a Home Depot issue and isnt just site specific. I bought a grill awhile back and I do love that they have the option to assemble and deliver the grill to your home. I’m counting that as a plus for them since I didn’t have to build it or move it.

Had great customer service from Mitch in the Window Coverings Dept. The control rod for my «new ish» wood blinds broke and no one directly sells a replacement. He went out of his way to contact manufacturer and had them send me a replacement — with great follow up too. I really appreciate it.

This isn’t the closest Home Depot to my home, but I was on my way to the Humane Society to volunteer and stopped here before hand.
Nice staff and great selection. The customers on the other hand are another story. I was almost run over by some dimwit who HAD to park as close to the entrance as possible in his great big, gas guzzling, polluting behemoth vehicle. What a douche! I hope his home improvement project implodes on him :-)

Rude. Lazy. Rude. It’s like wtf. They don’t know anything.
i needed a desk… and online it said the desk is available at this location and its ready for pick up. My friend and i came here and asked about the desk no1 knew what we were talking about. We showed them the app online and it said this location has it avail. Nope nothing. Workers were like «uggghhh i dont know check the wood department» i’m like «wth? im not trying to build my desk!» anyways one lady was finally sort of nice to help us out, although she still didnt know what we were talking about. She said we would have to go to the warehouse.
We left.

Number one reason I go to home depot all the time: they are super duper dog friendly. On Sunday there may have been as many dogs there are humans.
The service here has always been pretty spot on. I might have waited a little, but someone always came by to help me, even if it wasn’t their department.
They’ve had everything I needed when I came.
Parking has always been easy.
For the short checklist required to get a good review from a home store, this place has it.

So I know a lot of folks hate on the Home Depot and I get it… My retired father works part time at a true hometown hardware store but I have to give this location on Sports Arena a top notch rating. The staff was insanely helpful when I bought a new grill that didn’t fit in the car. They first tried to help us break it down but without any luck, they closed 4 aisles to pull a boxed one down with a forklift.
The customer service, especially Nelson at the desk, was wonderful. They did everything ease and a smile and pretty efficiently to boot. The greeter offered me water, a seat and a snack while I waited! Despite being a big box store this Home Depot has the disposition of a small business.

I guess by now you should expect what you get at this location — pretty par for the course with Home Depot. Clueless employees, no one knows where anything is or how to use it. Confusing layout, virtually no hints as to where specific items may be if you try to find something on your own.
I really hope Lowes or someone else takes advantage of an opening in the market and puts this dinosaur out of its misery.

My electric edge trimmer ran out of string, so I ended up here, to full fill its needs. I came in through the garden department (
), and when I walked in, I asked a friendly employee where I could find the string I was looking for. She directed me directly to aisle 2. (
) There I picked up a roll for $ 7.98.
The place was not doubt hitting the road running with their holiday preparations including some very nice regular and variegated poinsettias (
) They had a nice selection, but I was surprise they have gone up to $ 20 each. The garden department was looking good, organized, and well stocked.
The parking lot is large, but it is shared with a few other businesses, so it cane get a little congested during peak hours and the holidays. They offer a popcorn for customers with freshly popped corn, and did you know that you can rent one of their trucks to move materials. (
) Good stuff.
Good experience at this location.