Heaven Nails & Spa

I always leave this place super satisfied with my nails. Today as I was leaving I messed up my toe nail and returned at 8 so they could fix it. I know they close at 8 so I called and the manager said they were busy so I said I would just paint it myself I just needed the color. I tried doing it and it was a mess, the nail polish got all over my phone screen and my Michael Kors wallet. So I got frustrated and said I would wait till someone wasn’t busy. No one was bothering to ask me how I was doing. It had been half an hour and two people were finished and they were just sitting there without asking me what I was waiting for.

I give this place four stars and not give simply because I ALWAYS have to wait. Even if make an appointment. I wait a minimum of 20 mins every time I come in. The only reason I come back is because I don’t trust anyone other than Annie wth my eyebrows. She’s fantastic. Never has she made a mistake on them and I’ve tried other places but they can’t seem to get it right. So if waiting 20 mins even with an appointment is what it takes then 20 minutes it will be.

I personally love this place! They do a very good job and I’m always satisfied with what I get! I’ve been coming here since they opened up and I’ve never been disappointed. Their prices are very reasonable.
I always get a gel mani and pedi. I usually try and go in every 2 weeks, but I can go up to 4 weeks with the same gel polish and it still looks good!
The staff is great! Annie is amazing! Never had a complaint!

I went in to get a quick fill on a full set on a weekday, walked in and got greeted immediately which was nice, but when he (don’t know the mans name but he’s the only male worker there, I believe) started filing my nails, he cut my cuticle, which hurt a lot, and he didn’t even say sorry. Even his boss scolded him about it. That was the first of MANY times he cut me! I was even bleeding and he didn’t care to say sorry or stop working he just continued and acted like it was completely ok. He was rushing when there was nobody there to begin with? After filing my skin about 10x (not kidding!) he started filling in my nails. He did a really crappy job, left my nails all crooked and uneven even after I asked him to fix them. He painted my nails and left them all bubbly, the nail polish did not look good at all but he still dared to ask me for a tip! 2 stars because whenever I go in for a pedicure the pedicures come out ok. First and last time I trust this place with my finger nails though!

I am Unilocaling on behalf of my boyfriend. They have great service with waxing his mustache. He has been going to them for 5 years and won’t change.!!

I was a costumer for a few years but this past week became the last straw for me Anne had me wait for her for hours sent people who came after me go first and started to wax people when it finally became my turn my business is no longer with them very disappointed

I’ve been going to Annie for about 2 years now, she’s amazing at what she does. She’s very detailed and takes her time. I never feel rushed with her. She does my acrylics just the way I like them. Calvin takes good care of my toes, definitely recommend him for your pedicure.

Do Not Recommend. They Don’t Give You What You Ask For And They Charge For Any Little Thing And They Make You Wait For Them While They Eat And Talk And Work And Themselves. I Got A Pedicure And A Full Set And They Charged $ 9 Just To Make The Edges Round On My Acrylics. I Asked For Acrylics And The Guy Started doing A Manicure And I Told Him I Wanted A Full Set Twice And He Stopped But I Was Still Charged For A Manicure Pedicure And Acrylics. First And Last Time I Come Here.

First Time Here & I Loved My Nails. Helen Did An Amazing Job finally found the right place to get my nails done happy with the service

Its pricey for the service they give. If the service was as good as the prices, since its expensive, it would be worth it. I do not recommend it completely plus the guy helping me seems to be in a complete rush.
There «callus remover» is $ 7! The average price is $ 5 and they still expect a tip. Plus their prices are not posted so of course you have to ask and they look at you like you are crazy.

It’s an okay place, came during noon and it wasn’t busy. They did a decent job on my toes.

The guy cut my nail. Was placing wide tips and didnt shape my nail correctly. It didnt look like a sanitized place. Not going back.

If I could I would give this nail salon no stars! I would, I went here two weeks ago with my cousin & our experience here was really horrible I’d probably won’t come back. I don’t remember the lady who did my nails… as she was doing them one at a time she cut my finger, she didn’t bother washing the blood off she kept going anyways I didn’t think it was that bad til I got home my mom noticed my entire finger was covered in blood. She cut me deep & I just recently called & complaint Abt it & the owner didn’t say anything.

Horrible. Made an appointment, and still had to wait an hour. Ridiculous! Oh and to top it off the lady who did my nails put my nail on crooked, and I told her three times about it.
Then I got a pedicure, and the lady cut my toenails super short. She rushed on my pedicure. When I went to go pay, she ASKED me for a tip!!! That is so rude. Will never go back here again.

Never will I go back to this place ever again. They are all rude and annoying. One of the ladies yelled at my mom because she accidentally messed her big toe nail. She literally yelled at her. From the beginning to the end they were are all rude and the guy thAt took my card to charge it came back and demanded for me to tip them. WTH I HAD A BAD EXPERIENCE NEVER AGAIN. I recommend a place called JK Nails Google this place JK Nails is the best the best crew and they always make sure you walk out happy.

So disappointed with this nail shop. Had a gel manicure and regular pedicure this past Saturday ⁵⁄₁₀ Turns out my gel manicure turned orange yellow when it was soft pink. Called Annie on ⁵⁄₁₃ Wednesday to look at them. She said it must of been the chemicals I used to clean at my house. I told her didn’t even use cleaning products just soap and water. I asked her if she can put a new coat over and she said no there’s nothing she can do sorry. After I spent $ 42 I looked at her and said thank you for your time and have a great day. Not my style to argue or put a show but if you want to keep loyal customers then do your part. But I guess she has enough business to stay around. So unprofessional and I don’t live in the valley, I’m coming from Santa Clarita. But I’ll just keep my business out here where it’s appreciated. shouldn’t even be a 1 star

This place is good when it’s NOT to crowed it. I went in to get my mani & pedi… they did my feet so good, and when they got to my mani I show the lady a picture of the Gel Designed I wanted… she did EXCATLY what I showed her… I’m ready for Valentine’s Day… bitches :)

Alright you may not know what there talking about half of the time and the wait can be long… there work is clean and professional.

The only reason I continue to come here is because they never disappoint in their final result. Customer service isn’t great. Anne, Lynn, Van and Anne ’ s niece are great at what they do with the exception of always being way too busy and not organized.
DO NOT BE ATTENDED BY THE SEMI OLDER WOMAN WITH BANGS! you’ll know who she is the minute you walk in. SHE IS RUDE AND A B*TCH. I would never say this about anyone, but this lady is something else! She doesn’t know what she’s doing, everyone who gets services by her complains about her work and attitude. She clearly doesn’t listen to what her customers want and need. She clearly talks bad about those who don’t want to be serviced by her because she looks them right in the face as she’s speaking in her language. Someone needs to take care of her attitude..

I only trust Annie with my brows and nails. She’s the best. Anyone can do my pedicure, the staffs are nice here.
The only down point is that it’s hard to communicate with the staffs because of their language barrier, but it’s understandable.
I recommend booking an appointment before coming in because they can get busy here.
I recommended a few of my friends to come here and they loved it!