Jeong Sandra H OD

I think Dr. Jeong is very thorough and attentive. I appreciate the time she spends on me during my appointment. She takes her time and is great about answering questions. When I needed soft lenses for vacation (I wear hard lenses and was worried about losing them during water sports) Dr. Jeong and I tried a bunch of different brands and types of lenses until I felt comfortable with the brand/​type I chose. Thanks Dr. Jeong!

I came to see Dr. Jeong quite a few years ago once (prior to the popularity of Unilocal) and never went back but had to write a review because this experience stuck out for me. I went in because I was going to get kicked off my parents insurance and never had an eye exam, so might as well use it before they lose it.
Dr. Jeong wasn’t very friendly. She’s very pushy as if she’s extremely busy and just wants you to get in and out. Not personable at all and it’s not like the office is big and/​or busy; I was the only one in there. She also didn’t warn me about taking my pressures (she uses the blow method) and I thought a fair warning should be given!
I’ve had and still have ²⁰⁄₂₀ vision. Her husband assistant who acts like an optician, pushed me to get glasses since insurance would cover it, even though I don’t even need them. I ended up getting them after his persistent force but have never even taken them out of it’s case since to wear because I’m ²⁰⁄₂₀! They suggest you to wear them so you can get used to it, get worse vision and buy more glasses.
They also had me do a visual field test that is only needed for glaucoma suspects. I DO NOT have glaucoma or remotely close to being a suspect for it, my pressures were normal. They had me take it to bill insurance for more money.
I’ve been to a different OD, as well as an MD, since this visit and I still have ²⁰⁄₂₀ and they both told me I don’t need glasses. Nor have I needed to do any visual testings for no reason since this place.
Bottomline: its all about $$$ here and what they can get out of your insurance. They’ll tell you it’s covered so you should get it anyway. How about a diagnosis that I’m healthy! If you want to find a doctor that actually cares about your eyes and not your money or optical business, go to a different office. I’d recommend finding an MD (ophthalmologist) with an OD associate.

They charge people services that you don’t want and say it’s the law. Yeah right. It’s the law to charge people more money so if they are poor they can’t see. This place over charge people by $ 100 or more. fucking morons.

I found Dr. Jeong through my health insurance, and she’s pretty much the closest Dr to my apartment. She’s just about the nicest person I have ever had the pleasure of meeting, and she truly cares about her patients. I have been trying to get into the military and my eyesight is an issue, but Dr. Jeong has been helping me greatly with some therapies that will correct my eyesight so I can be a pilot. She’s the best!

I used to come to Dr. Jeong because she was my mom’s optometrist. I got my first ever eye exam and pair of glasses from her. She’s very nice and definitely knows her stuff! There are a lot of frames to choose from too. They are, however, sort of pricey. I’ve never had a problem with glasses that I got from her.
My mom had some glasses she had made in China, and every time she wore them, she would get a massive headache. So she took them to Dr. Jeong & she told her that it was because it was rimless and the light was bothering her eyes. She filed down the edges of the lenses and they stopped hurting my mom’s eyes! I think she did this at no charge, but I’m not sure.
I would definitely recommend Dr. Jeong!

I chose this office because it was near my home. Dr. Jeong and her husband, Arthur run the office. I left a message for an appt and Arthur called me back within two days. I had hoped for an appt. after work, but their latest was 4:30pm. I work in soma so I have to leave work an hour before the appt. and I’m new working for a new employer, but so be it.
I wear contacts and Dr. Jeong was very thorough in her examination and introduced the concept of mono-​vision to me which was pretty cool. One contact to see close and the other to see far. They were the same brand I had been using for many years now, Focus. She said to wear them for a couple of weeks and come back for a re-​check. When I stopped at the desk to make the follow up appt. with Arthur I asked how much a box of contacts cost. He said $ 90. I know that a box of the same six lenses is $ 50 at Costco mentioned that to him. He said we can’t compete with Costco, but that with my plan, VSP, I was required to buy the first six with them. I thought that sounded strange, and decided to call VSP and ask about it because I didn’t see anything in the plan information I had about that. When I called the rep told me that was not true, there was no requirement to buy the lenses from the doctor.
When I returned for the recheck I told Dr. Jeong that I loved the contacts, they were very comfortable and I liked the mono vision feature. She checked everything again and at the end of the exam mentioned that she had a different kind of lens from another company that had concentric circles for seeing near and far and asked if I’d like to try them. I said sure and left the office wearing them. Before I left I stopped by the desk to let Arthur know that he was mistaken about the requirement to buy the contacts from them and that the VSP rep said he could call them to verify it. He was visibly (excuse the pun) uncomfortable with this news.
By the next afternoon my eyes hurt like hell! I took the concentric contacts out and threw them away. A couple of days later I called the office to let them know about my experience with the new lenses and asked to have my prescription sent to me. Arthur told me I needed to come in again before they would give me the prescription for the original contacts. I explained that I was working for a new employer and that I didn’t want to take more time off from work and that I didn’t understand why I would need an additional appointment when Dr. Jeong had already examined me after wearing the lenses for two weeks straight. He said that was the service they provided. I told him I’d understand if I was new to wearing contacts or maybe even if I was using a new brand, but it just didn’t make sense to me. This was not service to me, this was inconvenience. I asked him if every contact lens client had to come for three visits and he assured me they did. I began to feel like I was being punished because of my choice to buy my lenses elsewhere. I told him that I would like to speak to Dr. Jeong. He told me she was busy all day, but would call me that evening when she finished seeing patients and I said that would be fine. Within about ten minutes Dr. Jeong called me and I explained again how inconvenient it would be for me to come for a third appt. reiterated how pleased I was with the contacts, they were comfortable and I could see much better. She responded by saying, «Well if your work is more important than your eyes, fine.» I chose to ignore that remark and asked her to please mail me my prescription. Another week went by and I didn’t receive the prescription. By this time I had been wearing the same pair of contacts for more than a month, something she adamantly warned me against. I called after the week passed and spoke with her eldest son who was very nice. He apologized for the oversight and said he’d get the prescription right out to me and he did.
This experience with them left me feeling that Arthur and Dr. Jeong cared more about money than my eye health and that they behaved in a retaliatory way. Needless to say I won’t be going back.