Jonathan H Kim, DDS

Wish I could give it 0 stars. For one, They rip off your insurance. Second point– The Ladies at the front desk are nice but this one older Filipino bitch is so rude. She yells at you and wouldn’t check the schedule to see if the weekends were open for an appointment. She pushed for a weekday appointment but I told her I can’t because of work. I had to call in to make a weekend appt. She questioned me by saying you have to prioritize health or work. Then she said that I didn’t come in at all this year and waited till December to schedule. I told her I was pregnant and couldn’t come before. She was very rude. Third, my husband went in 15 min late for his appointment and they kept making him wait to be seen. He waited literally 1 hr 50 minutes AND STILL DIDN’T GET SEEN. They are disorganized and the bitch at the front desk just is so stupid. There are only 2 dentists I like in there. Patel and a middle eastern one. Otherwise everything about them is stupid.

.DONT .TRUST .THESE .LIARS!!!
They over-​charge and steals from your insurance.
What dentist charges $ 1500 for X-​Ray?
The front desk will never make sense and they love to talk ALOT of nonsense.
they don’t clean the x-​ray machine.
there was a big chunk of makeup foundation on the forehead area and there was a chunk of sweat residue on the chin area.

Dr Kim is perfectly fine and a good person. It’s the rest of his employees that are complete knuckleheads. From telling the wrong appointment times, 30+ extra minute wait times, scheduling conflicts, and frustrating incompetence and communication skills. Wait times average 10 to 15 minutes after scheduled appointment times and on other occasions well over 30 minutes of waiting. Worse, their overbooking and inability to have any flexibility on times for appointments with orthodontia is stubborn and bordering on disrespectful customer service.

First and foremost, I’ve been going to Dr. Kim’s dental office for over 20 years before I moved down to San Diego recently. I’ve had the pleasure of being cared for by most of the dentists and even Dr. Kim himself. I must say all the dentists I’ve dealt with were professional and caring as I built a relationship with each and every one of them. They take the time to get to know you and aren’t like most doctors where you get in and get out. Dr. Kim himself also invests in his relationships with his patients and customers. He takes pride in his work and his staff. Trust me, I know as I have been a customer and friend for over 20 years (I started going to Dr. Kim’s office when I was in middle school just in case you were wondering). As a child growing up, I never liked the dentist but as you can see, this office has left the best experience and impression that I’ve even continued as I got older.
You will be well taken care of when you decide to go to Dr. Kim’s office. From his friendly staff to his wonderful dentists, you will not be disappointed with your decision.

This place deserves a no star rating. My girlfriend scheduled an appointment for a wisdom tooth extraction which originally cost $ 200. She had to take a couple days off just to have this done. A day before the scheduled appointment she receives a call reminder and to notify her that it would cost $ 500. The lady on the phone said that the $ 200 price was a «one time deal» that they mentioned when my girlfriend called to reschedule her appointment. She was not informed of this and would not have rescheduled if she knew. Now my girlfriends isn’t the type to put up a fight but I’m not pleased with her experience and their customers need to know. The lady on the phone then offered to reschedule to an earlier time for the price of $ 200 but with a catch. My girlfriend had to record a video and write a review. How rude. This is what they have to stoop down to to get positive reviews. It was such a short notice and such inconvenient time. If my girlfriend had kept her original appointment time she would have to pay the original $ 500. My girlfriend had been going to this place for 20+ years! Is this how they treat loyal customers? How sad.

Oh yes, and I can’t forget Dr. Szersen who redid a one of my noticeable feelings on my front tooth! Thanks!

If I could mark 0 stars, this would be it. So I guess this 1 star goes to my two favorite: Perla and Anna. They are the nicest and sweetest dental assistants. They kept me calmed during the storm and made sure I knew what was going on during my time here. But beware, if you’re reading this, don’t go here — EVER!
Now the downfall begins…
I was an ortho patient since October 2012. My last day here was around October 2014. My original timeline was Oct 2012-​Aug 2013 but then shit started…
For every visit I was here, I never walked away without something wrong. Either I was accused of not paying up (even though I paid everything in full on the first day) or something that I, yes the patient, did wrong. What the heezy? I even spoke to Dr. Kim several times throughout my time here.
My frustration first started when a a new ortho came into the picture. The male ortho «was on vacation» and then «had a family emergency» and finally, «we don’t really know.» The heck! Just tell me, jebeezus! The second lady ortho was nice but she seemed like she could do so much better. She had to refer back to my chart several times; I don’t think she agreed with the plans, which I didn’t mind. Too bad she left out of no where and suddenly there was the third and final ortho. This lady is super impatient and I don’t think she ever had a job with customer service — her name is Dr. Tajaddod. I don’t know if she’s legit but can someone please take her license away?
I have never in my life dealt with such pain and bad customer service as I did with this lady. She argued with me every time and never was considerate. Maybe she should have taken the stick out of her a… hold up, let me get back to my review. She kept pushing my timeline for no reason. Most of my appointment was 1 – 2 minutes of her looking at my mouth and telling me to come back in 4 – 6 weeks. WHAT A WASTE OF TIME. She is evil. The end.
What I hated most was when they cancelled my appointment the day of the appointment… 2 hours before! This happened several times, hella annoying! Another annoying thing is their «Unknown or Blocked numbers» calling you in the early mornings of 7am and into the nights at 9pm and even 10pm.
On the last few appointments, I was optimistic and picked up the phone after the 10thousand reminder calls. Hella stupid. So the lady tells me I have my appointment at 1130am and they moved me up with my sister. What ever happened to fricken HIPPA? Also, why would you move my schedule again, after the last time I said no (lunch hour is only so long). She didn’t budge or apologize. Ugh, frustration I tell you. I was so pissed off at this point!
If I could take it all back, I would have never gone to this shit hole. I rather have messed up crooked teeth then have gone through this experience. What a waste of time, money, and headaches.
The last day sucked. I had the worst debonding process by that A-​hole Dr lady. She kept on putting me down and telling me stupid stuff like… I was her worst patient ever. Uh, excuse you? My retainers didn’t fit at all but she didn’t care. I had to talk to Dr. Kim (the owner) who is very nice but needs a management class. He’s too nice! He threw in a pair of new retainers… several months after. They did a whole new impression but what’s the point? My teeth shifted and the retainers are not going to help.
Just save your money and go somewhere else… anywhere else!

I’ve been going to Dr. Jonathan Kim’s office since I was a child. The workers here are very helpful, kind, and understanding. My whole family has been going to this office for decades. They are kid friendly! They work so well with my son (age 13) and my nephew (Age5). They make them smile, laugh, and my biggest thing «explain what they are going to do» so the kids don’t get surprised and start throwing a tantrum. They help you in anyway they can, from being comfortable to helping you make a plan on how to make payments. This office does take care credit. They are open late and on the weekends. Perfect place to go when you work crazy hours. One of the biggest reasons why I would never switch my dental office, this place is SUPER CLEAN!!!

I agree with most of the people here, they make you wait Atleast 30 min for the 5 min appointment to check on retainers !
I also started my Invisalign treatment with Dr. Kouvaris, he was really nice ! He opened his own place in Cupertino, but my treatment was half way through, so I couldn’t switch doctors ! The other replacement doctor Tajadodd. Doesn’t know about your history ! And she was very rude to me in the beginning .
Another story about the cheques that you get in mail and they ask you to bring it to them, they don’t call you even though they have your number. In my case, my adress changed, so they gave my number to collection agency ! They could easily have called me to ask ! Beware if this place !

First off, Dr. Kim is a nice guy. But he’s not the one working on you. He’s the owner. He’s very smart and understanding.
Administration is ⁵⁰⁄₅₀. You get the really nice intelligent ones. Or you get the rude and unhelpful ones. And just like what Cindy N. said, they will harass your phone and call you until 10 PM. They will call you with their block number.
They also switch orthos on me. I have no idea where Dr. Kouvaris went? I do not like having different doctors work on my sensitive teeth. They fail to notify me ahead of time of this change. My 3^rd doctor who they reassigned me was horrible. Teeth cleaning hurts like a B. They make you bleed and choke in your own saliva.
I am mostly bitter to this review due to the 3^rd MD. Her name is Merna Tajaddod. She made my sisters and myself in stress, every single visit. There was not 1 single visit that was satisfied. She did not care about our teeth or our well being. She is just here go the money and works once a week. She has a private office in PA. It’s always the money that gets me… we’re living in a tough economy. I am pretty frustrated at this point and its not worth the money here. She would see us for 1 minute and tell the assistants what to do. It got so bad we had to call Dr. Kim to talk to her. It obviously did not work, she is still rude to us. We no longer are coming back, and since then, we had 3 orthos tell us she did a bad job. FYI, I work in the health care industry. This is unacceptable.
Thank you Perla and Anna for your help. You both deserve more and should not let that lady look down on you.

Totally not happy moving our whole family to this place. First, they charged so much and told us to bring checks to them every time Delta Dental sendsends it. What a scam! Second, my kids are always complaining about the cleaning service. They do it so quick and ur face ends up getting all wet. And the first time I had my cleaning, the dentist told me that I’m done and I need to walk to the tiny sink to rinse not knowing that both her andthe assistant forgot to remove the cotton in my mouth! And now they told me that we owe them thousands of $$$ and even if we are their existing client they will report us to collections! What a big waste moving to this dental place. BEWARE!!!

Lost a tooth because of these clowns. Had a root canal and crown. The dentist was the worst. Period. He was using my chest as a tray for his tools, Who does that? But the worse part was that he did such a terrible job preparing the tooth for the crown that it had to be redone several times, resulting in them removing more tooth than needed. Now I need an implant. Judging by how Dr. Kim reacted to this situation (he suggested the implant after the f*up), I have a feeling they did it on purpose. Never again!

At first, I was very impressed with everything but throughout my whole treatment I started to realize I wish my parents picked out a better dentist. We paid the full amount eventually but they always charged us for more and never told us why until my mom had to come in and talk to him.
Second of all, I am currently using invaslign and they seem to be working because my teeth were getting straighter. I always had to wait pretty long even for a check up or getting a new pair of invaslign. The dentists come and go, I thought I was suppose to have just one dentist that went through the whole treatment with me but I already had about 3 – 4 dentists. I feel like they just push over everything to another dentist. In a due respect, everyone was nice but i didn’t like how some of the dentist would put the tools on me when I was laying. Who does that? There is a tray for a reason.
They told me that I needed to get a new tray because my current trays weren’t fitting right. They told me in about 2 months it should come. 2 months later, they called and said it wasn’t ready. I haven’t heard since then, it’s been almost about 4 – 5 months. I’m very upset that they put me off for this long and their bad service. Hopefully I can change my ortho dentist where I’m familiar at and where they treat me with respect and get my teeth straighten out because my dad did pay for it.
If not, I hope they only do a better job and get it together because this is unacceptable. I called to check in and she couldn’t give me a direct answer if it was ready or not and they needed to check with my dentist. :/​/​all I’m asking is to shape up and get the things that are needed to be done on time.

An hour long wait (NOT even exaggerating), lying on the dental chair… for a 15 minute cleaning? And the dentist, who finally came, was extremely cold, wasn’t the least bit apologetic while she was spraying all that water on my face while cleaning my teeth, and didn’t even introduce herself to me. Either… tell me that I can’t have my appointment at the «scheduled time» because the dentists will not be available or give me a blanket to nap on the chair. Let’s be real. No one likes wasting their time.
I’ve been going to this dental center for almost all my life. I’ve had some great experiences here and some really mediocre ones, as well. Lately, I feel like all my appointments have been leaving me with bad experiences. Did all the good dentists from this center go on vacation? For a really long time???

I did my fillings here and it was fast, efficient and great… UNTIL the horror began.
Jenny is the worst! She could not get my insurance correct and kept calling me for items I answered already. (Not to mention she looks like a vampire)
I mentioned that my teeth were yellowing and they told me that it because that I have root canals and suggested that I get crowns. I agreed, but the process was horrible. They told me that they would shave off my tooth by 2 mm on each side, but after wards I was in shock, I had little stubs for my from teeth. Then they told me I would be wearing a temporary crown. The temporary crown made my gums bleed and were very uncomfortable. So Dr. Kim had me go in 3 to 4 time (no exaggeration) to get it redone. Each time I went in I was worked on by a different Dr.
Each time I went in the staff was always gossiping about me. «Did you see her crown!?», «Ew, that look so bad!» and they would come over and look at me like I was an animal at the zoo. Yeah just let everyone who is not my doctor look at the girl with the bleeding front teeth.
I had to go to cupertino to get my crown details done and I had to get my crown done, 3 times as well. 3 drives to cupertino woo…
In the end Dr. Kim did seem to have my best interest and the results were good. So when I went to get my cleaning done I asked to get my wisdom. I asked for a quote and it came out to $ 2000.00 for 2 wisdom teeth.
After a long process on the phone… I decided to go else where so i requested my x-​rays and the refused to give me a digital copy. The hard copy cost me $ 15.00 and were not even visible so I had to redo it.
DO NOT GO HERE, save yourself the trouble.

Do not go there !
Berryessa dental is the worst !!
I called in to make an appointment, the lady on the phone told me that they take delta dental. I went today and the cleaning was awful, all this Indian dr. Did was polished my teeth, my teeth did not looked clean after she was done, I wanted to run out if there, then they told me that delta insurance will send me a check and I will have to bring it to them. I believe is a total scam, dental service is awful, the place was too crowded, and dirty, and there was a big spider on the floor, my dentist freaked out and left the room, living me on the chair with my head tilted all the way back .
Save your time and energy and most value, your money .
AVOID THIS PLACE!

I have to warn anyone who is thinking of using Dr. Kim’s services. My first warning should have been when the assistant tried to take xrays and got my head stuck in the rotating machine. I was locked in the machine shouting for help but the assistant was distracted. They were finally able to get the machine to work but offered no apology and in general were a bit rushed and rude.
I did some basic cleaning and was quoted a price for services. When I finally wanted to make the appt Dr Kim jumped in and changed the quote to 4x the amount.
I then got another quote from another Dentist who’s quote was much less. In fact the new Dentist suggested a different less expensive less evasive procedure.
I am unable to move forward however because Dr Kim will not release my dental xray records.
My new Dentist spent two weeks arguing with Dr Kim’s office with no success. I then got involved.
I am currently trying to have these records transferred but the office admin Lucy says the office IT department does not allow them to export the digital files. She offered to print out the xrays but these low res graphics are not useable for medical work. She said she would call back.
I have been waiting for three weeks for any kind of return call from the office as to when I can have my medical records.
I have called repeatedly but I am always told ‘Lucy is at lunch’ and I am asked to leave a message. I am not receiving a return call and I am not able to able to speak to anyone else. There is no office manager *(I am told that this is Dr Kim and I should leave a message).

thank to this wonderful dental office, our child has been permanently traumatized going to the dentist. Here are the pros about this dental office:
it looks very nice and clean from the outside. There is a nice fish tank in the waiting room
here are the list of not so nice:
Dr Jonathan Kim is not the treating dentist. He is a business owner who hired many new dental graduates to do the work for him.
Because there are so many brand new dentists without experience who just graduated from dental school, they generally have no idea what they are doing. Basically you are the guinea pig.
They advertise pediatric care but the woman who took care of our child has absolutely no idea how to care for a child. what kind of dentist pin a child down kicking and screaming like barbaric dentists of the past??? They were administering so many types of pain medications and laughing gas on the poor kid, they could have killed it. A small child cannot take too much drugs in their system like an adult because of their small size.
who in the world would perform more than 2 teeth on a toddler during one sitting?
Our child was bawling bloody murder and they still ignored her cries.
There was no TV or anything soothing for a kid.
Any ethical doctor would do as little x ray as possible on a child because exposure to radiation is never healthy for a child. It causes cancer.
They love to x ray you to death and they often do the whole mouth x ray first so that you can’t leave their office even if you are unhappy with their services. They are so unethical to the point that when you decide to leave and ask for a copy of the dental x ray that you have paid for, they won’t transfer it to a new dentist. So if you want to leave them, you have to retake x rays again.
The worst part is the unnecessary root canal they did on the child end up infecting the root and gum. We end up having to go to another dentist to fix the bleeding problem.
This is absolutely the worst dental experience we’ve ever had in history.

Love the staff at Dr. Kim’s, I make sure to always see Dr. Mockler when I’m there. She always makes sure I walk out of the office with a perfect smile. Dr. Kim the owner of the office always makes it a point to talk to all of the patients. You can tell he really cares about his patients getting the best quality work. I’ve gone to other offices and often can’t get in because they are only open from 10:00 — 3:30 M-​F. The office staff here have always been able to get me with a late afternoon or early evening appointment.
I just can’t say enough good things about the staff here at dr. Kim’s

Let’s get the good stuff out of the way so that we can focus on the important bits.
I went here some time ago for a root canal and I met Dr. Kim briefly (apparently he is one of the dentists who are more managers and no longer perform any dentistry). The whole procedure was done by a very skilled dental surgeon — no complaints here.
Now for the important stuff.
Beware of dentists who employ too many people. Guess who will be paying their wages. YOU !
The admin people have calculated that to fix everything I would need to shell out more than 12.000 dollars.
I was shocked and said, «Thank you, I will be sure to call you… NEVER!!! «. Needless to say I switched to a different dentist and a new estimate was 3.500 USD. That’s right, only fraction of the previous estimate.
I am totally confident that they will do everything to charge you as much as they can. I was literally scared by the liberal use of phrases «we are not sure about this tooth, so we will do a root canal and give you a crown». I would end up with 6 unnecessary root canals and crowns. Also they took their sweet time sending my X-​Ray images to my new dentist (we needed to call them 3 times to get them). They refused to provide digital copies, so we ended up with useless copies and I needed to get more X-​Rays. I will be surprised if I don’t get a brain cancer from all the X-​Rays I had to take.
A cherry on the disappointing cake that was this visit is, that after the root canal I had a mild persisting pain in the opposite jaw, until my new dentist fixed it. The problem was, that the crown was not adjusted properly, so my bite was higher on one side causing persistent pain.