Zavala’s Mini-Storage

love you guys the zavala team keep up the good
giving you five stars cause your the
storage around. pleasure doing business with. rent from zavalas mini storage wont be disapointed. close to eastridge when your done with your storage can go shoe shopping across the street. or out to dinner. god bless.

Signed a contract for a year and provided my credit card for auto pay. They ran the card several times in a row and my CC company did not authorize the card flagged as fraudulent charge. They have old CC equipment and they must have put wrong info in to the CC machine. Instead of calling me– they waited pass my «late date» then called and want to charge me late fees. When talking on the phone with David and Norma– they complain that they do not have the man power to call people if their charges do not go through. They spent 10 minutes over talking me and not allowing me to talk. They said Management requires the late fee. My CC company provided a statement showing how they ran the card numerous times over and over. And the CC company flagged it as fraudulent.
«quote-​» we do not care what your credit card company has to say and you must pay cash or check from now on.
Customer service is ridiculous and MANAGEMENT needs to upgrade their equipment and they need more staff and it would be great if they were open during their posted hours. Sometimes they leave early.

We rented a unit at Zavala’s for several months and had no complaints other than the fact that they’re not open as late as some other PoS storage places nearby. They painted the unit before we moved in, showed me where all the security cameras are to set my mind at ease, and they called me each month to run my credit card which I let them keep on file. They don’t have an online payment service, but getting the call and verbally authorizing the payment each month worked just fine.
This week we needed a storage unit again, but I thought I’d save a few bucks since I only planned on needing the storage for a few weeks. The PoS on Aborn had decent reviews and had their typical $ 1 first month thing, so I went for it on a 10×10 unit. Guess what?! Two days after moving our stuff in, we went back and found that we had been robbed!
I SHOULD HAVE JUST GONE BACK TO ZAVALA’S!!!

PROS
Most of the staff is extremely helpful and friendly. (unlike the staff at the storage place next door!)
Clean & spacious.
Cons:
–Sometimes they close earlier than their closing time, which is already pretty early 5:45pm!

The price is reasonable but wasn’t happy when they stopped taking credit card payments over the phone… BIG INCONVIENANCE for me.

moving is a complete pain in the ass. from getting stuff packed and figuring out what to throw out to figuring out where you’re gonna put stuff until you move into your new place. luckily zavala’s takes some of that stress away. they are located right between the public storage building and reid hillview airport on tully road. if you blink, you’ll miss them.
we rented a huge storage space (10′ x 24′) for $ 230 a month. the storage space is clean and the staff at zavala’s is extremely helpful. you only have to put the initial month’s rent and a $ 20 processing fee down to rent there. our grand total came out to $ 250.