Lucky Lulu’s

I bought a shirt here and i drive all the way home to sacramento only to pull it out of the bag and see a rip in the seem! $ 30 down the drain! Dont buy here its a rip off. And if u must inspect ur clothes prior to purchase!

I received a «lovely» message from one of the managers blaming me for making a mess in the store and telling me that’s why her employees were folding clothes so close to me. She also told me that I only give out bad reviews to businesses (I have written more 5 star reviews than 1, 2, and 3 star reviews combined) while her only review has been 1 star.
I am happy to lower my rating of Lucky Lulu’s to 1 star.
I’m sorry that your dog has separation anxiety, but when you tell me it might bite me and it’s sitting on the front counter, that tells me it’s not safe to have the dog in the store… even on a slow night.

I always seem to find something I love when shopping here, but the customer service is a bit over the top. It’s just a personal preference thing, but when I am shopping I don’t like to be checked up on all the time. Other than that, I highly recommend it. Very cute stuff.

I have found such great, unique articles of clothing in this boutique. Most prices are very reasonable and their stock is always changing over. Located in downtown slo, it is fun to pop in and see what they have at any given time.

As an avid shopper, I enjoy going to this store to find trends for cheaper prices. I recently visited Lucky Lulu’s and found my trip very unpleasant. When I walked into the store absolutely no one greeted me or said hello at any point while shopping. When I was ready to try on the clothing I had picked out, I had to ask the sales associates for a room. Upon finishing, I was never asked if anything fit or worked out for me. I then had to put my clothing back on the racks. Also, while shopping I noticed the sales associates were all behind the counter together gossiping about other employees and trying on clothes while on the clock, none of which was professional in the slightest. Lastly, I was not thanked for shopping in the store.

I really like the clothing and shoes in this store and they have reasonable prices. I have shopped here several times and got some great items. However they have the WORST customer service I have ever experienced. The girls are so unprofessional and rude. One time the girl had to get another girl to help me because she had just painted her nails and couldn’t do it! They are always sitting in the corner talking to each other and ignoring the customers. I had to seek them out to get a fitting room and soon after I saw another customer do the same. My roommate ended up helping me find stuff instead of the employees because they were too preoccupied by their chats. One girl was also having an extremely loud personal phone conversation on the same line as the credit card machine and so I had to wait for her to hang up so I could pay. I honestly do not think I will be shopping here again unless the customer service greatly improves. I was not greeted when I came in any of the times that I have shopped here either.

This is a nice place if you know what you are looking for. My wife and I always stop in so she can get some of her favorite clothing item (cami-​tops). The staff are extremely friendly and very helpful. The shop is always having a sale so stop by and have a look for yourself.

I have always had a great experience here and at Lulu Luxe. Their employees are very friendly and helpful when it comes to finding what you need. Their prices are right and they also have some great sales. I still have items in my closet from high school that are still holding up from this store. Always love to stop here when I’m in town.

Super cute stuff and really good prices! BUT…
I’m really bummed out because that staff is soooo rude! It makes me not want to step foot in there.
Have been a customer there for a long time but the past 2 times i’ve gone in the last month have been a nightmare. i have a hard time supporting those kinds of attitudes!

I absolutely love Lucky Lulu’s. Anytime I am on the run and need a reasonably priced cute dress, this store always seems to come through for me. The staff is extremely friendly and helpful. Thank you «LL» for making shopping easy :))

I had a weird experience here where the customer service was TOO much! She kept following me around the store asking me if I need help findind a size, if I needed help finding a color etc. I am okay with being asked once, but really did she need to follow me around the store? She made me feel like she thought I was going to steal something.
I do like to come here for their tanktops, but since the entire town is on the wagon of having a million colors in stock there is no reason for me to shop here

I was unlucky enough to shop at «Lucky LuLu’s» recently — just about the most horrible customer service and return policies I’ve ever experienced! I simply tried to exchange three tank tops that were too short. The girl that worked there said she couldn’t help me because I didn’t have a receipt, so I asked to speak to the manager. The girl said she wasn’t there. I asked her to to please call so I could speak with her, so she did and said the manager wouldn’t honor it either. I asked her to please call back so I could speak directly with the manager. After I explained the situaion — that the salesperson that rang up the tank tops never told me they were a final sale — the manager said she’d honor the exchange, so I went to try a few things on and found something I liked. Apparently the girl then called the owner, who said he wouldn’t honor the exchange because I hadn’t told the manager I didn’t have a receipt (!?!) — keep in mind that this ditzy sales girl first talked to the manager herself! I told them they could either honor the exchange they already said they would in good faith instead of wasting my time, or lose a customer for life and get some seriously negative reviews. So apparently they would rather lose a customer and get negative reviews than honor their usual exchange policy. Wow — I won’t be back and I’ll be sure to share this information with everyone I know.

Agreed, the clothing is poor quality and «cheap». I would rather shop at Forever 21 – the clothes there are also cheap quality but the price reflects their quality. At Lucky Lulu’s the higher prices don’t reflect better quality. I’ve purchased about 8 items that I can think of from here and all have ended up falling apart or shrinking. Also, I went in 2 weeks ago to see if they had a plain undershirt and was offended by how the sales girl asked me to remove my drink… it had a lid, I’m an adult and haven’t spilled my drink since I was 5 years old, and if you really don’t want people to have drinks in your store then ask politely, don’t call them out loudly in front of everyone else.

The clothes here are cheap because they are very poorly made. They don’t wash well, they fall apart and they just look cheap. You get what you pay for, but it seems like a waste of time and money to me.

I found a cute belt here for $ 15. I also found a dress here that was priced $ 5-​$ 10 higher than the same dress from a store across the street! Other than that, the sales associates were helpful and attentive.

Another find of my daughter’s.
I agree with Karly… Way better than Forever 21 but similar in some ways and I can see the comparisim! Not sure why anyone would say they are too expensive??! Lucky Lulu’s has much better taste. Whoever is the buyer for that store… is right on the money. Cutting edge and very trendy. Offers comfy clothes… or dressy… Lots of sales racks… deals on tees and tanks for under $ 5 each. Always some kind of a great sale. Of course each thing I bought this last visit wasn’t on sale but sooo cute! For my baby! I think for the quality, Lulu’s has very good prices!
Great purses, jewelry, accessories like scarves, even boots! I could spend hours there. When I lose more weight… that is going to be the place I go to reward myself!
My daughter can find a million things in there and even I can choose things that she likes. I can go in any other store… pick up something that I think she is going to ooooh and aaaah over and I just get the rolling of the eyes. But this store… I can show her practically anything and she loves it!
The thing about this store is I even love some of the things for me and it doesn’t come off as I am trying to dress too young. Just reeeally cute stuff.
Of course we had to stop in there on our San Luis Mother, Daughter day and buy a few things for my kidlet!
I think that I can recommend that shop to anyone and they will love it! They’ve been there a while so you know they are doing something right. And my take on the staff… they are great! Coming from the customer service industry. I can appreciate good staff and they are on top of their game. Very friendly and attentive. When someone asks me if I want them to start a room for me, I take it as helpful.

Top secret — I grew up in this area. I spent many an aimless teenage day wandering downtown San Luis, but I was Punk as F*** and so never shopped here.
Fast forward ten years, and a rack outside Lucky Lulu’s catches my eye. Perfect basic v-​neck tshirts for $ 4.99. I venture inside and find two more perfect unique tops for under $ 20 and, would you look at this, jeans that actually fit my hipless assless frame.
I hate shopping, I’m very picky about style and quality, so I hardly ever find anything I like. I walked out of Lucky Lulu’s with four new pieces & a note to come back whenever I’m in town.

Similar to a Forever 21, but more expensive. It;s a place for super trendy things. Not my cup of tea, necessarily! I came here several times, but only bought something once. It was a birthday present a while back. The worst part is that you can’t really return things. I think you can only get store credit.

This place reminds me of a cross of I guess Forever21 and Express. I loved my visit to this shop. I thought that the items were going to be a bit more pricey because everywhere else downtown was pretty high up there. I walked in and I went straight to the coats and jackets. I looked at the tag and I was surprised that the coat I was interested in was only $ 59 and same goes to the small leather jacket I found also.
I would give this place 2 ½ dollar signs, but I’ll give it 3 just because of the state of economy lol…
I spent the most time in this shop the whole time I was visiting downtown (besides Therapy, which is my other favorite). I really wish I bought that coat the first day I was there because the following day, it was gone!
Their clothes were great. Quality seemed better than Forever21. The only downside were the shoes/​boots. They looked really cute, but the material used inside wasn’t all that great.
Staff was alright. Just the usual greetings once you enter the store. One girl asked if I needed any help and if I did, to just let her know. Other than that, no one else really asked.
I will definitely be coming back here the next time I visit SLO. This place is on my list.

I would give more credit to Lucky Lulu’s than comparing it to Forever 21, but I can see the similarity in styles. I have gotten a few good things here … a cute dress for a wedding and probably the most comfy pair of pants that I own.
The sales girls were always really nice and helpful, and sometimes they would have a DJ in there at night which was cool …
I think that more then the clothes or music, I went here for the accessories. Scarves, funky neon plastic earrings, the coolest skinny belts. Man … I wish I had more money in college. And the shoes! I think that they are the second best place for shoes in downtown. I certainly could afford, and did buy, quite a few pairs of those little beaded slides that you find in China town for two bucks. They were like $ 10 in SLO but still worth it.